Ricoh MP C2504 Field Service Manual page 865

6. Troubleshooting
SC No.
SC No.
SC663-01
SC663-02
SC663-03
SC663-11
SC663-12
SC663-13
856
Type Error Name/Error Condition/Major Cause/Solution
• Detected an error when connecting the communication line.
• Received a communication error notification from the URAT.
• Paper bank control board defective
• BCU defective
• IOB defective
• Paper bank-main machine connection error
Check if the SC occurs by turning the main power OFF then ON. If the SC
occurs again, do the following steps. Check if the SC reoccurs by cycling
the power after each step.
1. Check if all connectors in tray 1, 2, and optional paper tray are
connected securely. Reconnect the connectors if they are
disconnected, or loose.
2. Check the harness in tray 1, 2, and optional paper tray. Replace the
harness if it is disconnected, or damaged.
3. Check if there are any signs of a short circuit on the Bank Main
Board. If there are any defects, replace the board.
Type Error Name/Error Condition/Major Cause/Solution
D Reset Detection: Imaging IOB: Software hang-up occurs
D Reset Detection: Imaging IOB: Power ON reset occurs
D Reset Detection: Imaging IOB: Software reset occurs
D Reset Detection: Paper Transport IOB: Software hang-up occurs
D Reset Detection: Paper Transport IOB: Power ON reset occurs
D Reset Detection: Paper Transport IOB: Software reset occurs