Duplex Exit Sensor: Late Jam: Cause Code 025 - Ricoh MP C2504 Field Service Manual

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6. Troubleshooting
Target Part/SP No.:Duplex Entrance Motor / SP5-804-065 (Duplex Entrance
Motor:CW:Standard Speed)
Turn the referenced motor OFF with OUTPUT check
Turn the referenced motor ON with OUTPUT check
Solution:
• Clean the sensor.
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
Checking paper jam, or paper status
Check if the leading edge of the paper and the paper feed
guide are wet.
Check if there is no double feeding.
Check if the paper is curled too much.
Check if extra thin paper or thick paper exceeding the
supported paper thickness is being used.
Check if the paper thickness and size are detected correctly.

Duplex Exit Sensor: Late Jam: Cause Code 025

Target Part/SP No.:Duplex Exit Sensor / SP5-803-010
Execute an INPUT check when there is no paper at the
position of the referenced sensor.
1028
Cause verification
Cause verification
Problem Judgement
Drive sound heard
Drive sound not heard
If condensation has occurred inside
the machine, leave the machine idle
for a few minutes to remove
condensation.
Fan the paper.
If the paper is curled too much, switch
on the anti-condensation heater for
paper tray.
Use a supported paper type.
Set the paper thickness and size to the
correct value.
Problem Judgement
0 :Paper detected

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