Code
Update certification failed because
-12008
mainframe was in use.
The ID2 in the NVRAM does not match the
-12009
ID2 in the individual certification.
-12010
The certification area is not initialized.
Error Caused by Response from GW URL
Code
-2385
Other error
-2387
Not supported at the Service Center
-2389
Database out of service
-2390
Program out of service
-2391
Two registrations for the same mainframe
-2392
Parameter error
-2393
External RCG not managed
-2394
Mainframe not managed
-2395
Box ID for external RCG is illegal.
-2396
Mainframe ID for external RCG is illegal.
-2397
Incorrect ID2 format
-2398
Incorrect request number format
SP descriptions
• SP5-816-201 (Remote Service: Regist Status DFU(SSP))
Displays a number that indicates the status of the @Remote service device.
0: Neither the registered device by the external nor embedded RCG device is set.
1: The embedded RCG device is being set. Only Box registration is completed. In this status, this
unit cannot answer a polling request from the external RCG.
Meaning
Meaning
Solution/ Workaround
Check the mainframe condition. If the
mainframe is in use, try again later.
Check ID2 of the mainframe.
Initialize the certification area.
Solution/ Workaround
Check the registration condition of the
mainframe
Check the ID2 of the mainframe.
Check the Request No.
@Remote Settings
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