Page 1: User Guide
User Guide What You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting For information not in this manual, refer to the HTML/PDF ﬁles on the supplied CD-ROM. For safe and correct use, be sure to read the Safety Information in "Read This First"...
Page 3: Table Of Contents
TABLE OF CONTENTS How to Read the Manuals..........................6 Symbols Used in the Manuals........................6 Model-Specific Information..........................7 Names of Major Features..........................8 1. What You Can Do with This Machine Reducing my Costs............................. 9 Converting Documents to Electronic Formats Easily..................10 Registering Destinations...........................11 Operating the Machine More Effectively......................
Page 4 Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel)................................44 Changing the Display Language........................46 Changing the Display Language (When Using the Smart Operation Panel)......... 46 How to Use the [Home] Screen (When Using the Standard Operation Panel)......... 47 Adding Icons to the [Home] Screen (When Using the Standard Operation Panel)......
Page 5 Copying onto Envelopes from the Bypass Tray..................85 Copying onto Envelopes from the Paper Tray...................86 Sort..................................87 Changing the Number of Sets........................88 Storing Data in the Document Server......................90 4. Fax Basic Procedure for Transmissions (Memory Transmission)................91 Sending Originals Using the Exposure Glass (Memory Transmission)........... 93 Registering a Fax Destination........................94 Deleting a Fax Destination..........................
Page 6 Saving and Printing Using the Document Server..................115 Storing Documents in Document Server....................115 Managing Documents Stored in Document Server................116 6. Scan Basic Procedure When Using Scan to Folder..................... 117 Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information..................................
Page 7 Sending Faxes or Scanned Documents When Toner Has Run Out............169 Disposing of Used Toner...........................169 10. Troubleshooting When a Status Icon Is Displayed........................171 When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing............. 173 When the Machine Makes a Beeping Sound.....................175 When You Have Problems Operating the Machine...................176 When Multiple Functions Cannot Be Executed Simultaneously............
Page 8: How To Read The Manuals
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
Page 9: Model-Specific Information
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DAT014 The following information is region-specific.
Page 10: Names Of Major Features
Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder...
Page 11: What You Can Do With This Machine
1. What You Can Do with This Machine You can search for a description by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server. Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax)) See "Combined Copying", Copy/ Document Server.
Page 12: Converting Documents To Electronic Formats Easily
1. What You Can Do with This Machine Converting Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan. Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan.
Page 13: Registering Destinations
Registering Destinations Registering Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax. See "Registering a destination in the address book manually", Scan. Using Web Image Monitor to register destinations from a computer See "Registering Internet Fax Destination Information Using Web Image Monitor", Fax.
Page 14: Operating The Machine More Effectively
1. What You Can Do with This Machine Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions. Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Fax/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions. Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print.
Page 15: Customizing The [Home] Screen
Customizing the [Home] Screen Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. CUM001 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. •...
Page 16: Making Copies Using Various Functions
1. What You Can Do with This Machine Making Copies Using Various Functions CJQ601 • You can make copies in full color. You can switch the color copy mode depending on the type of originals used and the desired finish. See "Copying in Color", Copy/ Document Server.
Page 17 Making Copies Using Various Functions • The finisher allows you to sort, staple, and punch holes in your copies. See "Finishing", Copy/ Document Server.
Page 18: Printing Data Using Various Functions
1. What You Can Do with This Machine Printing Data Using Various Functions CJQ602 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application.
Page 19: Utilizing Stored Documents
Utilizing Stored Documents Utilizing Stored Documents You can store files scanned in copier, facsimile, printer, or scanner mode on the machine's hard disk. Web Image Monitor allows you to use your computer to search for, view, print, delete, and send stored files via the network.
Page 20: Sending And Receiving Faxes Without Paper
1. What You Can Do with This Machine Sending and Receiving Faxes without Paper Reception You can store and save received fax documents as electronic formats in the machine's hard disk without printing them. CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents).
Page 21 Sending and Receiving Faxes without Paper CJQ605 • To send a fax, print from the Windows application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. •...
Page 22: Sending And Receiving Faxes Via The Internet
1. What You Can Do with This Machine Sending and Receiving Faxes via the Internet xxx@xxx.com xxx@xxx.com xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx xxx@xxx.com xxx@xxx.com xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx CJQ606 E-mail Transmission and Reception This machine converts scanned document images to e-mail format, and transmits and receives the e-mail data over the Internet.
Page 23 Sending and Receiving Faxes via the Internet • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings.
Page 24: Sending And Receiving Faxes By Using The Machine Without Fax Unit Installed
1. What You Can Do with This Machine Sending and Receiving Faxes by Using the Machine without Fax Unit Installed You can send and receive faxes through a different machine's fax functions via a network (Remote Fax). CJQ612 • To use the remote fax function, install the fax connection unit on the main-machine and sub- machine.
Page 25: Using The Facsimile And The Scanner In A Network Environment
Using the Facsimile and the Scanner in a Network Environment Using the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Overview of E-mail Transmission Function", Fax. See "Basic Procedure for Sending Scan Files by E-mail", Scan.
Page 26: Embedding Text Information In Scanned Files
1. What You Can Do with This Machine Embedding Text Information in Scanned Files You can extract text information from a scanned document and embed it in the file without using a computer. If you scan a document using this function, embedded text can be searched by using the text search function or copied to another document.
Page 27: Preventing Information Leakage (Security Functions)
Preventing Information Leakage (Security Functions) Preventing Information Leakage (Security Functions) CJQ608 • You can protect documents from unauthorized access and stop them from being copied without permission. • You can control the use of the machine, as well as prevent machine settings from being changed without authorization.
Page 28: Centrally Controlling Scan Conditions And Distribution
1. What You Can Do with This Machine Centrally Controlling Scan Conditions and Distribution You can use the distributed scan management (DSM) system in Windows Server 2008 R2 to manage the destinations and scan settings for each individual user in a group and to use the information when distributing scanned data.
Page 29: Monitoring And Setting The Machine Using A Computer
Monitoring and Setting the Machine Using a Computer Monitoring and Setting the Machine Using a Computer Using Web Image Monitor, you can check the machine's status and change the settings. CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
Page 30: Preventing Unauthorized Copying
1. What You Can Do with This Machine Preventing Unauthorized Copying You can print embedded patterns on printouts to prevent unauthorized copying. CUM003 • Using the copier function or the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy.
Page 31: Getting Started
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components (mainly Europe and Asia) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components.
Page 32 2. Getting Started 3. Vents Prevent overheating. 4. Control panel See page 41 "Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel)" or page 44 "Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel)".
Page 33 Guide to Names and Functions of Components Front and right view DAT002 1. ADF's extender Pull this extender to support large paper. 2. Vents Prevent overheating. 3. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays.
Page 34: Guide To Components (Mainly North America)
2. Getting Started 6. Lower right cover Open this cover when a paper jam occurs. 7. Right cover Open this cover when a paper jam occurs. Rear and left view DAT003 1. Vents Prevent overheating. Guide to Components (mainly North America) •...
Page 35 Guide to Names and Functions of Components Front and left view DAT001 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2.
Page 36 2. Getting Started 8. Paper trays (Trays 1–2) Load paper here. 9. Lower paper trays Load paper here. Front and right view DAT002 1. ADF's extender Pull this extender to support large paper. 2. Vents Prevent overheating. 3. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays.
Page 37 Guide to Names and Functions of Components 4. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 5. Extender Pull this extender out when loading sheets larger than A4 , 8 × 11 in the bypass tray.
Page 38: Guide To Functions Of The Machine's Options
2. Getting Started Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options (mainly Europe) DAT005 1. Exposure glass cover Lower this cover over originals. 2. Lower paper tray Holds up to 550 sheets of paper. 3.
Page 39: Guide To Functions Of The Machine's External Options (Mainly Asia)
Guide to Functions of the Machine's Options 5. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 6. Internal shift tray Sorts and stacks multiple sheets of paper. 7.
Page 40 2. Getting Started 1. Exposure glass cover Lower this cover over originals. 2. ADF Load a stack of originals here. They will feed in automatically. 3. Smart Operation Panel This control panel is provided with advanced operativity. 4. Lower paper tray Holds up to 550 sheets of paper.
Page 41: Guide To Functions Of The Machine's External Options (Mainly North America)
Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options (mainly North America) DAT007 1. Smart Operation Panel This control panel is provided with advanced operativity. 2. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions.
Page 42 2. Getting Started 6. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 7. Internal shift tray Sorts and stacks multiple sheets of paper. 8. External tray If you select this as the output tray, copied/printed paper and fax messages are delivered here face down. 9.
Page 43: Guide To The Names And Functions Of The Machine's Control Panel (When Using The Standard Operation Panel)
Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel) Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel) This illustration shows the control panel of the machine with options fully installed. CUV012 1.
Page 44 2. Getting Started 5. [Program] key (copier, Document Server, facsimile, and scanner mode) • Press to register frequently used settings, or to recall registered settings. See "Registering Frequently Used Functions", Convenient Functions. • Press to program defaults for the initial display when modes are cleared or reset, or immediately after the main power switch is turned on.
Page 45 Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel) 18. [Check Status] key Press to check the machine's system status, operational status of each function, and current jobs. You can also display the job history and the machine's maintenance information. 19.
Page 46: Guide To The Names And Functions Of The Machine's Control Panel (When Using The Smart Operation Panel)
2. Getting Started Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel) CXV208 1. [Home] key Press to display the [Home] screen. For details, see page 52 "How to Use the [Home] Screen (When Using the Smart Operation Panel)".
Page 47 Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel) 5. [Check Status] key Press to check the machine's system status, operational status of each function, and current jobs. You can also display the job history and the machine's maintenance information. 6.
Page 48: Changing The Display Language
2. Getting Started Changing the Display Language You can change the language used on the display. English is set as default. Display the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. CXX005 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel.
Page 49: How To Use The [Home] Screen (When Using The Standard Operation Panel)
How to Use the [Home] Screen (When Using the Standard Operation Panel) How to Use the [Home] Screen (When Using the Standard Operation Panel) The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen.
Page 50: Adding Icons To The [Home] Screen (When Using The Standard Operation Panel)
2. Getting Started Press to switch pages when the icons are not displayed on one page. 7. Shortcut icon You can add shortcuts to programs or Web pages to the [Home] screen. For details about how to register shortcuts, see "Adding Icons to the [Home] Screen (When Using the Standard Operation Panel)", Convenient Functions.
Page 51: Operation Panel
How to Use the [Home] Screen (When Using the Standard Operation Panel) • You can register up to 72 function and shortcut icons. Delete unused icons if the limit is reached. For details see "Deleting an Icon on the [Home] Screen (When Using the Standard Operation Panel)", Convenient Functions.
Page 52 2. Getting Started Press [Edit Home]. Press [Add Icon]. Press the [Program] tab.
Page 53 How to Use the [Home] Screen (When Using the Standard Operation Panel) Make sure that [Copier Program] is selected. Select the program you want to add. Specify the position where [Blank] is displayed. Press [OK]. Press the [User Tools/Counter] key. •...
Page 54: How To Use The [Home] Screen (When Using The Smart Operation Panel)
2. Getting Started How to Use the [Home] Screen (When Using the Smart Operation Panel) To display the [Home] screen, press the [Home] key on the control panel. One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can add shortcuts to frequently used functions or Web pages to the [Home] screen.
Page 55: Adding Icons To The [Home] Screen (When Using The Smart Operation Panel)
How to Use the [Home] Screen (When Using the Smart Operation Panel) 4. Icon display area Displays the function or application icons and widgets. Displayed icons differ between the five home screens. For details about icons on each screen, see "Main Icons on the [Home] Screen (When Using the Smart Operation Panel)", Getting Started.
Page 56 2. Getting Started Press [Application] or [Machine Application]. Press [Machine Application] to select copier mode, fax mode, or some other of the machine's applications. Press [Application] to select widgets, quick applications, or other Smart Operation Panel applications. Select the application you want to add from the list. Adding shortcuts to bookmarks on the [Home] screen (When using the Smart Operation Panel) You can add shortcuts to bookmarks that have been registered in favorites in the Web Browser to the...
Page 57 How to Use the [Home] Screen (When Using the Smart Operation Panel) Press the [Home] key. CZP155 Select the screen to which you want to add a shortcut. Press and hold down an area on the screen where no icons are displayed. Press [Icon] on the [Add to Home] screen.
Page 58 2. Getting Started Adding widgets to the [Home] screen (When using the Smart Operation Panel) You can add widgets to the [Home] screen to show the remaining amount of toner or change the display language. Press the [Home] key. CZP155 Select the screen to which you want to add a widget.
Page 59: Registering Functions In A Program
Registering Functions in a Program Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. • Copier: 25 programs • Document Server: 25 programs • Facsimile: 100 programs • Scanner: 25 programs The following settings can be registered to programs: Copier: Color mode, original type, density, Special Original, paper tray, Store File (except for User Name,...
Page 60 2. Getting Started CXX002 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [Copier] icon on the Home screen 4. Edit the copy settings so all functions you want to store in a program are selected.
Page 61 Registering Functions in a Program Press the program number you want to register. Enter the program name. Press [OK]. Press [Exit]. • The number of characters you can enter for a program name varies depending on the functions as follows: •...
Page 62: Example Of Programs
2. Getting Started • Program numbers with next to them already have settings made for them. • Programs can be registered to the [Home] screen, and can be recalled easily. For details, see "Registering a Shortcut to a Program to the [Home] Screen", Convenient Functions and page 48 "Adding Icons to the [Home] Screen (When Using the Standard Operation Panel)".
Page 63 Registering Functions in a Program Scanner mode Program name Program description Effect Easy PDF scan Select [Full Color: Text / Photo] in You can scan documents efficiently. [Scan Settings]. In [Send File Type / Name], select [PDF] under [File Type] and enter the business details such as "London branch: daily report"...
Page 64 2. Getting Started Program name Program description Effect Scan to XXXX Select e-mail or folder destinations If you register destinations and scan from the list that is registered in the settings that you use often, you can (replace XXXX by a machine's Address Book, and then skip the procedures to specify them destination name)
Page 65: Turning On/Off The Power
Turning On/Off the Power Turning On/Off the Power The main power switch is on the right side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up. When this switch is turned off, the main power turns off and the main power indicator on the right side of the control panel goes out.
Page 66: When The Authentication Screen Is Displayed
2. Getting Started When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code.
Page 67: Logging In Using The Control Panel (When Using The Smart Operation Panel)
When the Authentication Screen is Displayed Press [Login]. Enter a Login User Name, and then press [OK]. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging In Using the Control Panel (When Using the Smart Operation Panel) This section explains the procedure for logging in to the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set.
Page 68: Logging Out Using The Control Panel (When Using The Standard Operation Panel)
2. Getting Started Logging Out Using the Control Panel (When Using the Standard Operation Panel) This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set. • To prevent use of the machine by unauthorized persons, always log out when you have finished using the machine.
Page 69: Placing Originals
Placing Originals Placing Originals Placing Originals on the Exposure Glass (mainly Europe and Asia) • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. •...
Page 70: Placing Originals In The Auto Document Feeder
2. Getting Started • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. Lift the ADF. Be sure to lift the ADF by more than 30 degrees. Otherwise, the size of the original might not be detected correctly.
Page 71 Placing Originals Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. CSN004 1. Limit mark 2. Original guide...
Page 72 2. Getting Started...
Page 73: Copy
3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied.
Page 74 3. Copy Make sure that no previous settings remain. When there are previous settings remaining, press the [Reset] key. Place the originals. Make desired settings. Enter the number of copies with the number keys. The maximum copy quantity that can be entered is 999. Press the [Start] key.
Page 75: Auto Reduce / Enlarge
Auto Reduce / Enlarge Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically.
Page 76 3. Copy Press [Auto Reduce / Enlarge]. Select the paper size. Place the originals, and then press the [Start] key.
Page 77: Duplex Copying
Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page.
Page 78 3. Copy Original Original Placing originals Orientation Copy Orientation Top to Top Top to Bottom Press [Dup./Combine/Series]. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want the document to be output.
Page 79: Specifying The Original And Copy Orientation
Duplex Copying Select the original orientation, and then press [OK]. Press the [Start] key. Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper.
Page 80 3. Copy Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. Select [Top to Top] or [Top to Bottom] for [Copy:]. Press [OK].
Page 81: Combined Copying
Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
Page 82: One-Sided Combine
3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet.
Page 83: Two-Sided Combine
Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. Press [Dup./Combine/Series]. Press [Combine]. Select [1 Sided] or [2 Sided] for [Original:].
Page 84 3. Copy CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with four pages per side. 1 Sided 16 Originals Combine 2 Sides Copies 16 1-sided originals to one sheet with eight pages per side.
Page 85 Combined Copying Select [1 Sided] or [2 Sided] for [Original:]. Press [Combine 2 Sides]. Press [Orientation]. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. Select the number of originals to combine. Press [OK]. Select the paper size.
Page 86: Copying Onto Custom Size Paper From The Bypass Tray
3. Copy Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 148.0–457.2 mm (5.83–18.00 inches) and a vertical length of 90.0–320.0 mm (3.55–12.59 inches) can be fed in from the bypass tray. Load the paper face down in the bypass tray. The bypass tray ( ) is automatically selected.
Page 87: Copying Onto Envelopes
Copying onto Envelopes Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray or paper tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see page 155 "Recommended Paper Sizes and Types".
Page 88: Copying Onto Envelopes From The Paper Tray
3. Copy Load the envelopes face down in the bypass tray. The bypass tray ( ) is automatically selected. Press the [ ] key. Press [Paper Size]. Specify the envelope size, and then press [OK] twice. Place the originals, and then press the [Start] key. Copying onto Envelopes from the Paper Tray Before using this function, specify the paper size and type under [Tray Paper Settings] in User Tools.
Page 89: Sort
Sort Sort The machine assembles copies as sets in sequential order. • You cannot use the bypass tray with Rotate Sort. Sort/Shift Sort Copies are assembled as sets in sequential order. To use Shift Sort, a finisher or the internal shift tray is required. Each time the copies of one set or a job are delivered, the next copy is shifted to separate each set or job.
Page 90: Changing The Number Of Sets
3. Copy Press [Finishing]. Select [Sort] or [Rotate Sort], and then press [OK]. Enter the number of copy sets using the number keys. Place the originals. To confirm the type of finishing, press the [Sample Copy] key. Press the [Start] key. Changing the Number of Sets You can change the number of copy sets during copying.
Page 91 Sort Enter the number of copy sets with the number keys. Press [Continue]. Copying starts again.
Page 92: Storing Data In The Document Server
3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen. For details about the Document Server, see page 137 "Storing Data".
Page 93: Fax
4. Fax This chapter describes frequently used facsimile functions and operations. For the information not included in this chapter, see Fax on the supplied CD-ROM. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations.
Page 94 4. Fax Make sure [Immed. TX] is not highlighted. Place the original into the ADF. Make the scan settings such as scan size and resolution. Configure the transmission settings such as [TX Mode] as necessary. Specify a destination. You can enter the destination's number or address directly or select from the Address Book by pressing the destination key.
Page 95: Sending Originals Using The Exposure Glass (Memory Transmission)
Basic Procedure for Transmissions (Memory Transmission) If you send documents to Internet Fax or e-mail destinations or enable the E-mail TX Results function, specify a sender. Press the [Start] key. Sending Originals Using the Exposure Glass (Memory Transmission) Make sure [Immed. TX] is not highlighted. Place the first page of the original face down on the exposure glass.
Page 96: Registering A Fax Destination
4. Fax Registering a Fax Destination Display the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [User Tools] icon ( ) on the Home screen 4.
Page 97: Deleting A Fax Destination
Basic Procedure for Transmissions (Memory Transmission) Enter the fax number using the number keys, and then press [OK]. Specify optional settings such as "SUB Code", "SEP Code", and "International TX Mode". Press [OK]. Press [Exit]. Close the initial settings screen. •...
Page 98 4. Fax You can search by the registered name, user code, fax number, folder name, e-mail address, or IP- Fax destination. Press [Fax Dest.]. Press [Change] under "Fax Destination". Press [Delete All], and then press [OK] under "Fax Destination". Press [OK]. Press [Exit].
Page 99: Transmitting While Checking Connection To Destination (Immediate Transmission)
Transmitting while Checking Connection to Destination (Immediate Transmission) Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission.
Page 100: Sending Originals Using The Exposure Glass (Immediate Transmission)
4. Fax Press [Immed. TX]. Place the original into the ADF. Select the scan settings you require. Specify a destination. If you make a mistake, press the [Clear] key, and then enter again. Press the [Start] key. Sending Originals Using the Exposure Glass (Immediate Transmission) Press [Immed.
Page 101 Transmitting while Checking Connection to Destination (Immediate Transmission) Press the [ ] key.
Page 102: Canceling A Transmission
4. Fax Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the [Start] key. Cancel sending. • When using the standard operation panel Press the [Reset] key.
Page 103: Canceling A Transmission After The Original Is Scanned
Canceling a Transmission Press the [Stop] key. CXX006 Press [Cancel Scanning] or [Cancel TX]. Depending on the transmission mode and function you use, either [Cancel Scanning] or [Cancel TX] is displayed. Canceling a Transmission After the Original Is Scanned Use this procedure to cancel a transmission after the original is scanned. You can cancel transmission of a file while the file is being sent, stored in memory, or if it fails to transmit.
Page 104 4. Fax Press [OK]. To cancel another file, repeat Steps 3 through 5. Press [Exit]. After pressing [Check / Stop Transmission File] under [TX/RX Status / Print] in Step 1, press [Exit] twice.
Page 105: Storing A Document
Storing a Document Storing a Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine.
Page 106: Sending Stored Documents
4. Fax Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. •...
Page 107 Storing a Document Press [Select Stored File]. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [User Name] to place the documents in order by programmed user name. •...
Page 108: Printing The Journal Manually
4. Fax Printing the Journal Manually To print the Journal manually, select the printing method: [All], [Print per File No.], or [Print per User]. Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders.
Page 109: Print
5. Print This chapter describes frequently used printer functions and operations. For the information not included in this chapter, see Print on the supplied CD-ROM. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set.
Page 110: Displaying The Printer Driver Properties
5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.
Page 111: Standard Printing
Standard Printing Standard Printing • The default setting is 2 sided printing. If you want to print on only one side, select [Off] for the 2 sided printing setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete.
Page 112: Printing On Both Sides Of Sheets
5. Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The types of paper that can be printed on both sides are as follows: • Plain (60 to 81 g/m2), Recycled, Special 1, Special 2, Special 3, Middle Thick (82 to 105 g/m2), Thick 1(106 to 169 g/m2), Thick 2(170 to 220 g/m2), Thick 3(221 to 256 g/m2), Thin (52 to 59 g/m2), Color, Letterhead, Preprinted, Bond, Cardstock When Using the PCL 6 Printer Driver...
Page 113: Combining Multiple Pages Into Single Page
Combining Multiple Pages into Single Page Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver Click the WordPad menu button in the upper left corner of the window, and then click [Print].
Page 114 5. Print 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left...
Page 115: Printing On Envelopes
Printing on Envelopes Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel Load envelopes in the paper tray. Display the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key.
Page 116: Printing On Envelopes Using The Printer Driver
5. Print Printing on Envelopes Using the Printer Driver When using the PCL 6 printer driver Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the [Select Printer] list, select the printer you want to use. Click [Preferences].
Page 117: Saving And Printing Using The Document Server
Saving and Printing Using the Document Server Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Applications with their own drivers, such as PageMaker, do not support this function. •...
Page 118: Managing Documents Stored In Document Server
5. Print If the folder is protected by a password, enter the password in the "Folder Password:" box. Click [OK]. Change any other print settings if necessary. Click [OK]. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document Server using the control panel. For details, see page 139 "Printing Stored Documents".
Page 119: Scan
6. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure When Using Scan to Folder • Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer.
Page 120: Creating A Shared Folder On A Computer Running Windows/Confirming A Computer's Information
6. Scan Press the [Folder] tab. Place originals. If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab. •...
Page 121 Basic Procedure When Using Scan to Folder Step 1: Confirming the user name and computer name Confirm the user name and the name of the computer you will send scanned documents to. On the [Start] menu, point to [All Programs], then [Accessories], and then click on [Command Prompt].
Page 122: Registering An Smb Folder
6. Scan In the [Select Users or Groups] window, click [Advanced...]. Specify one or more object types, select a location, and then click [Find Now]. From the list of results, select the groups and users you want to grant access to, and then click [OK].
Page 123 Basic Procedure When Using Scan to Folder Check that [Program / Change] is selected. Press [New Program]. Press [Change] under "Name". The name entry display appears. Enter the name, and then press [OK]. Press [ Next]. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: •...
Page 124 6. Scan Press [Change] under "Login Password". Enter the password of the destination computer, and then press [OK]. Enter the password again to confirm, and then press [OK]. Press [Folder]. Check that [SMB] is selected. Press [Change] or [Browse Network], and then specify the folder. To specify a folder, you can either enter the path manually or locate the folder by browsing the network.
Page 125 Basic Procedure When Using Scan to Folder If the network does not allow automatic obtaining of IP addresses, include the destination computer's IP address in the path. For example: if the IP address of the destination computer is "192.168.0.191", and the folder name is "Share", the path will be \\192.168.0.191\Share. Press [OK].
Page 126: Deleting An Smb Registered Folder
6. Scan Deleting an SMB Registered Folder Display the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [User Tools] icon ( ) on the Home screen 4.
Page 127: Entering The Path To The Destination Manually
Basic Procedure When Using Scan to Folder Entering the Path to the Destination Manually Press [Manual Entry]. Press [SMB]. Press [Manual Entry] on the right side of the path field. Enter the path for the folder. In the following example path, the shared folder name is "user" and the computer name is "desk01": \\desk01\user Press [OK].
Page 128: Basic Procedure For Sending Scan Files By E-Mail
6. Scan Basic Procedure for Sending Scan Files by E- mail Display the initial scanner screen. • When using the standard operation panel Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen.
Page 129: Registering An E-Mail Destination
Basic Procedure for Sending Scan Files by E-mail If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab. •...
Page 130 6. Scan Enter the name, and then press [OK]. Press [ Next]. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. •...
Page 131: Deleting An E-Mail Destination
Basic Procedure for Sending Scan Files by E-mail Press [OK]. Select [E-mail / Internet Fax Destination] or [Internet Fax Destination Only]. If [E-mail / Internet Fax Destination] is specified, registered e-mail addresses appear in both Internet fax address display and E-mail address display on the fax function screen, and in the address display on the scanner function screen.
Page 132: Entering An E-Mail Address Manually
6. Scan Close the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. • When using the Smart Operation Panel Press [User Tools/Counter] ( ) on the top right of the screen. Entering an E-mail Address Manually Press [Manual Entry].
Page 133: Basic Procedure For Storing Scan Files
Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files.
Page 134: Checking A Stored File Selected From The List
6. Scan Press [Store File]. Press [Store to HDD]. If necessary, specify the stored file's information, such as [User Name], [File Name], [Password], and [Select Folder]. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name.
Page 135 Basic Procedure for Storing Scan Files Press [Select Stored File]. Specify the folder in which to save the stored files. From the list of stored files, select the file you want to check. You can select more than one file. Press [Preview].
Page 136: Specifying The File Type
6. Scan Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
Page 137: Specifying Scan Settings
Specifying Scan Settings Specifying Scan Settings Press [Scan Settings]. Specify resolution, scan size, and other settings, as required. Press [OK].
Page 138 6. Scan...
Page 139: Document Server
7. Document Server This chapter describes frequently used Document Server functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Storing Data This section describes the procedure for storing documents on the Document Server. •...
Page 140 7. Document Server Press the [Home] key on the top left of the control panel, and press the [Document Server] icon on the screen. CXX002 Press [To Scanning Screen]. Press [Target Fldr. to Store]. Specify a folder in which to store the document, and then press [OK]. Press [User Name].
Page 141: Printing Stored Documents
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Sort], [Rotate Sort], [Stack], [Staple], [Punch]) •...
Page 142 7. Document Server...
Page 143: Web Image Monitor
8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
Page 144 8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4.
Page 145: Adding Paper And Toner
9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. • Do not stack paper over the limit mark. •...
Page 146: Loading Paper Into Paper Trays
9. Adding Paper and Toner Loading Paper into Paper Trays Every paper tray is loaded in the same way. In the following example procedure, paper is loaded into Tray 2. • (mainly Europe and Asia) Tray 1 can hold A4 paper only. If you want to print on A5 , B5 JIS , or 8 ×...
Page 147 Loading Paper into Paper Trays Carefully push the paper tray fully in. • Various sizes of paper can be loaded in Trays 2–4 by adjusting the positions of side fences and end fence. For details, see "Changing the Paper Size in Trays 2–4", Paper Specifications and Adding Paper.
Page 148: Loading Paper Into The Bypass Tray
9. Adding Paper and Toner Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies, adhesive labels, translucent paper, and paper that cannot be loaded in the paper trays. • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark.
Page 149: Printing From The Bypass Tray Using The Printer Function
Loading Paper into the Bypass Tray • When loading thick paper, thin paper, or OHP transparencies, specify the paper size and the paper type. • Letterhead paper must be loaded in a specific orientation. For details, see page 152 "Loading Orientation-fixed Paper or Two-sided Paper".
Page 150 9. Adding Paper and Toner CXX005 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [User Tools] icon ( ) on the Home screen 4. Press [Tray Paper Settings].
Page 151 Loading Paper into the Bypass Tray CXX005 • When using the Smart Operation Panel Press the [Home] key on the top left of the control panel. Flick the screen to the left, and then press the [User Tools] icon ( ) on the Home screen 4. Press [Tray Paper Settings].
Page 152: Control Panel
9. Adding Paper and Toner Specifying thick paper, thin paper, or OHP transparencies for paper type using the control panel • Use A4 or 8 × 11 size OHP transparencies, and specify their size. • Usually only one side of OHP transparencies can be used for printing. Be sure to load them with the print side down.
Page 153 Loading Paper into the Bypass Tray Press [OK]. Close the initial settings screen. • When using the standard operation panel Press the [User Tools/Counter] key. • When using the Smart Operation Panel Press [User Tools/Counter] ( ) on the top right of the screen. •...
Page 154: Loading Orientation-Fixed Paper Or Two-Sided Paper
9. Adding Paper and Toner Loading Orientation-fixed Paper or Two-sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not be printed correctly, depending on how the originals and paper are placed. Settings for the User Tools •...
Page 155 Loading Orientation-fixed Paper or Two-sided Paper Original orientation Exposure glass Unreadable • Copy orientation • Scanner • Paper orientation • Copier mode Copy side Tray 1 Trays 2–4 Bypass tray One-sided Two-sided • Printer mode Print side Tray 1 Trays 2–4 Bypass tray One-sided Two-sided...
Page 156 9. Adding Paper and Toner • In copier mode: • For details about how to make two-sided copies, see page 75 "Duplex Copying". • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings.
Page 157: Recommended Paper Sizes And Types
Recommended Paper Sizes and Types Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur.
Page 158 9. Adding Paper and Toner Tray 2 Paper type and weight Paper size Paper capacity 60–300 g/m (16 lb. Bond– Paper sizes that can be 550 sheets 110 lb. Cover) detected automatically: Plain Paper–Thick Paper 4 A3 , A4 , A5 , B4 JIS , B5 JIS ×...
Page 159 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 60–300 g/m (16 lb. Bond– Custom size 550 sheets 110 lb. Cover) Plain Paper–Thick Paper 4 Vertical: 90.0–320.0 mm Horizontal: 148.0–457.2 Vertical: 3.55–12.59 inches Horizontal: 5.83–18.00 inches Envelopes Select the paper size using •...
Page 160 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 60–300 g/m (16 lb. Bond– Select the paper size using the 550 sheets 110 lb. Cover) Tray Paper Settings menu: Plain Paper–Thick Paper 4 11 × 17 , 8 ×...
Page 161 Recommended Paper Sizes and Types Bypass tray Paper type and weight Paper size Paper capacity 52–300 g/m (14 lb. Bond– Paper sizes that can be • 100 sheets (up to 10 mm 110 lb. Cover) detected automatically: in height) Thin Paper–Thick Paper 4 •...
Page 162 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52–300 g/m (14 lb. Bond– Custom size • 100 sheets (up to 10 mm 110 lb. Cover) in height) Thin Paper–Thick Paper 4 • Thick Paper 1: 40 sheets Vertical: 90.0–320.0 mm •...
Page 163 Recommended Paper Sizes and Types Paper Thickness Paper weight Plain Paper 2 75–81 g/m (20 lb. Bond) Middle Thick 82–105 g/m (20–28 lb. Bond) Thick Paper 1 106–169 g/m (28 lb. Bond–90 lb. Index) Thick Paper 2 170–220 g/m (65–80 lb. Cover) Thick Paper 3 221–256 g/m (80 lb.
Page 164: Thick Paper
9. Adding Paper and Toner • We recommend that you use specified label paper. • It is recommended to place one sheet at a time. • Press [Bypass], and then select the appropriate paper thickness for [Paper Type]. • When loading OHP transparencies: •...
Page 165: Envelopes
Recommended Paper Sizes and Types • Store all your paper in the same environment - a room where the temperature is 20–25°C (68– 77°F) and the humidity is 30–65%. • When loading paper in Trays 1–4, be sure to load at least 20 sheets. Also, be sure to position the side fences flush against the paper stack.
Page 166 9. Adding Paper and Toner • When loading envelopes in the orientation, load them with flaps fully open. Otherwise, they might not feed into the machine. • Before loading envelopes, press down on them to remove any air from inside, flatten out all four edges.
Page 167 Recommended Paper Sizes and Types *1 You cannot load side-opening envelopes in the orientation in Trays 3 and 4. When loading envelopes, specify the envelope size and thickness. For details, see page 85 "Copying onto Envelopes". In printer mode The way to load envelopes varies depending on the orientation of the envelopes. When printing onto envelopes, load them according to the applicable orientation shown below: How to load envelopes Types of envelopes...
Page 168 9. Adding Paper and Toner Recommended envelopes For information about recommended envelopes, contact your local dealer. For details about the sizes of envelopes you can load, see page 155 "Recommended Paper Sizes and Types". • Load only one size and type of envelope at a time. •...
Page 169: Adding Toner
Adding Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.
Page 170 9. Adding Paper and Toner • If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary. • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing.
Page 171: Sending Faxes Or Scanned Documents When Toner Has Run Out
Adding Toner • For details about how to check contact number where you can order supplies, see "Inquiry", Maintenance and Specifications. Sending Faxes or Scanned Documents When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send faxes or scanned documents.
Page 172 9. Adding Paper and Toner Pack used toner containers in the container's box or a bag to prevent the toner from leaking out of the container when you dispose of it. (mainly Europe and Asia) If you want to discard your used toner container, please contact your local sales office. If you discard it by yourself, treat it as general plastic waste material.
Page 173: 10. Troubleshooting
10. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icons Status : Paper Misfeed icon Appears when a paper misfeed occurs.
Page 174 10. Troubleshooting Status Icons Status : Open Cover icon Appears when one or more covers of the machine are open.
Page 175: When The Indicator Lamp For The [Check Status] Key Is Lit Or Flashing
When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing If the indicator lamp for the [Check Status] key lights up or flashes, press the [Check Status] key to display the [Check Status] screen.
Page 176 10. Troubleshooting Problems Causes Solutions Documents and reports do The paper output tray is full. Remove the prints from the tray. not print out. Documents and reports do There is no paper left. Load paper. For details about loading not print out. paper, see "Loading Paper", Paper Specifications and Adding Paper.
Page 177: When The Machine Makes A Beeping Sound
When the Machine Makes a Beeping Sound When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep patterns Meanings Causes Single short beep...
Page 178: When You Have Problems Operating The Machine
10. Troubleshooting When You Have Problems Operating the Machine Problems Causes Solutions When the machine is turned Functions other than the Wait a little longer. on, the only icon that copier function are not yet appears on the home screen ready.
Page 179 When You Have Problems Operating the Machine Problems Causes Solutions The power turns off The Weekly Timer setting is Change the Weekly Timer setting. For automatically. set to [Main Power Off]. details about the Weekly Timer setting, see "Timer Settings", Connecting the Machine/ System Settings.
Page 180 10. Troubleshooting Problems Causes Solutions Misfeeds occur frequently. Using curled paper often • Take the stiffness out of the paper causes misfeeds, soiled with your hands to straighten out paper edges, or slipped the curl. positions while performing • Load the paper up side down so staple or stack printing.
Page 181 When You Have Problems Operating the Machine Problems Causes Solutions Misfeeds occur frequently. Paper of undetectable size • Remove the misfed paper. For has been loaded. details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. • If you load a paper size that is not selected automatically, you need to specify the paper size with the control panel.
Page 182 10. Troubleshooting Problems Causes Solutions An error has occurred when The Address Book cannot be Wait a while, and then retry the the Address Book is changed while deleting the operation. changed from the display multiple stored documents. panel or Web Image Monitor.
Page 183: When Multiple Functions Cannot Be Executed Simultaneously
When You Have Problems Operating the Machine • If you cannot make copies as you want because of paper type, paper size, or paper capacity problems, use the recommended paper. For details about recommended paper, see page 155 "Recommended Paper Sizes and Types". When Multiple Functions Cannot Be Executed Simultaneously If you are not able to carry out your job, it may be that the machine is being used by another function.
Page 184: Messages Displayed When Using The Copy/Document Server Function
10. Troubleshooting Messages Displayed When Using the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 155 "Recommended Paper Sizes and Types".
Page 185 Messages Displayed When Using the Copy/Document Server Function Messages Causes Solutions "Cannot display preview of The image data may have Press [Exit] to display the preview this page." been corrupted. screen without a thumbnail. If the selected document contains several pages, press [Switch] on the "Display Page"...
Page 186 10. Troubleshooting Messages Causes Solutions "Magazine or Booklet mode You selected the Make sure originals for the is not available due to mixed "Magazine" or "Booklet" "Magazine" or "Booklet" function are image mode." function for originals scanned using the same function. scanned using different functions, such as copy and printer.
Page 187 Messages Displayed When Using the Copy/Document Server Function Messages Causes Solutions "The selected folder is An attempt was made to edit For details about locked folders, see locked. Please contact the or use a locked folder. Security Guide. file administrator." •...
Page 188: Messages Displayed When Using The Facsimile Function
10. Troubleshooting Messages Displayed When Using the Facsimile Function Messages Causes Solutions "Cannot find the specified The name of the computer or Check that the computer name and the path. Please check the folder entered as the folder name for the destination are settings."...
Page 189: When There Is A Problem Specifying The Network Settings
Messages Displayed When Using the Facsimile Function Messages Causes Solutions "Some page(s) are near The first page of the The original's blank side might have blank." document is almost blank. been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax.
Page 190 10. Troubleshooting Messages Causes Solutions "Check whether there are Registering of user name is • Correct that the correct SIP Server any network problems." rejected by SIP server. IP Address and SIP User Name are listed in [SIP Settings] of [13-17] [Facsimile Features].
Page 191 Messages Displayed When Using the Facsimile Function Messages Causes Solutions "Check whether there are The "Effective Protocol" and • Check that the correct IP address any network problems." "SIP Server IP Address" is specified for the machine in settings are different, or an [System Settings].
Page 192 10. Troubleshooting Messages Causes Solutions "Check whether there are E-mail transmission was • Check that User Name and any network problems." refused by SMTP Password for the following authentication, POP before settings in [System Settings] are [14-09] SMTP authentication, or login listed correctly.
Page 193 Messages Displayed When Using the Facsimile Function Messages Causes Solutions "Check whether there are No POP3/IMAP4 server • Check that the correct Server any network problems." address is registered. Name or Server Address is listed in [POP3 / IMAP4 Settings] of [15-01] [System Settings].
Page 194 10. Troubleshooting Messages Causes Solutions "Check whether there are Cannot find the DNS server • Check that the following settings any network problems." or POP3/IMAP4 server. in [System Settings] are listed correctly. [15-11] • IP address of the DNS Server •...
Page 195: When The Remote Fax Function Cannot Be Used
Messages Displayed When Using the Facsimile Function • Settings that can be confirmed in System Settings or Facsimile Features on the control panel can also be confirmed from Web Image Monitor. For details about how to confirm the settings from Web Image Monitor, see Web Image Monitor Help.
Page 196 10. Troubleshooting Messages Causes Solutions "Check whether there are • An IP address has not • Check that the correct IP address any network problems." been registered for the is specified for the machine in main machine. [System Settings]. For details [16-00] about the IP address of the main •...
Page 197 Messages Displayed When Using the Facsimile Function Messages Causes Solutions "Connection with the remote The settings or machine For details about the settings and machine has failed. There is configuration for using the machine configuration for using the a problem with the remote remote fax function to remote fax function to connect to a machine structure.
Page 198: Messages Displayed When Using The Printer Function
10. Troubleshooting Messages Displayed When Using the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When Using the Printer Function •...
Page 199 Messages Displayed When Using the Printer Function Messages Causes Solutions "Load following paper in n. The printer driver settings are Check that the printer driver settings To cancel job, press [Job incorrect or the tray does not are correct, and then load paper of Reset]."...
Page 200 10. Troubleshooting Messages Causes Solutions "Printer font error." An error has occurred in the Contact your service representative. font settings. "Problems with the wireless The machine has detected a Check that the Bluetooth unit is card. Please call service." Bluetooth failure, or it could installed properly, or contact your not detect a Bluetooth unit.
Page 201: Messages Printed On The Error Logs Or Reports When Using The Printer Function
Messages Displayed When Using the Printer Function Messages Causes Solutions "Unable to access the • An error occurred Save the file to a different memory specified memory storage when the machine storage device, and then try to print device." accessed the memory again.
Page 202 10. Troubleshooting Messages Causes Solutions "An error occurred while The resolution is set to a On the printer driver, set the resolution processing an Unauthorized value less than 600 dpi to 600 dpi or higher, or deselect Copy Prevention job. The when [Unauthorized Copy [Unauthorized Copy Prevention].
Page 203 Messages Displayed When Using the Printer Function Messages Causes Solutions "Classification Code is The classification code is not Select [Optional] for classification incorrect." supported with the printer code. For details about how to specify driver. classification code settings, see "Configuring Classification Codes", Print.
Page 204 10. Troubleshooting Messages Causes Solutions "Punch has been cancelled." Punch printing was Check the paper orientation, print canceled. orientation, and then punch position. Certain settings can produce print results that might not be as expected. "Staple has been cancelled." Stapling printing was Check the paper orientation, paper canceled.
Page 205 Messages Displayed When Using the Printer Function Messages Causes Solutions "Exceeded max. number of While using the error job Delete Hold Print files (automatic) or files. (Auto)" store function to store unneeded files stored in the machine. Normal Print jobs as Hold Print files, the maximum file capacity for file storage or Hold Print file management...
Page 206 10. Troubleshooting When there is not enough free hard disk space Messages Causes Solutions "HDD is full." When printing with the Delete unneeded forms or fonts PostScript 3 printer driver, registered in the machine. the hard disk capacity for fonts and forms has been exceeded.
Page 207 Messages Displayed When Using the Printer Function When the user lacks privileges to perform an operation Messages Causes Solutions "No response from the A timeout occurred while Check the status of the server. server. Authentication has connecting to the server for failed."...
Page 208 10. Troubleshooting Messages Causes Solutions "Information for user The user name for LDAP or For details about user authentication, authentication is already Integration Server see Security Guide. registered for another user." authentication was already registered in a different server with a different ID, and a duplication of the user name occurred due to a switching of domains...
Page 209 Messages Displayed When Using the Printer Function Messages Causes Solutions "Compressed Data Error." The printer detected corrupt • Check the connection between compressed data. the computer and the printer. • Check that the program you used to compress the data is functioning correctly.
Page 210 10. Troubleshooting Messages Causes Solutions "I/O buffer overflow." An input buffer overflow • In [Printer Features], under [Host occurred. Interface], select [I/O Buffer], and then set the maximum buffer size to a larger value. • Reduce the number of files being sent to the machine.
Page 211: Messages Displayed When Using The Scanner Function
Messages Displayed When Using the Scanner Function Messages Displayed When Using the Scanner Function Messages Displayed on the Control Panel When Using the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel.
Page 212 10. Troubleshooting Messages Causes Solutions "Exceeded max. number of The maximum enterable Check the maximum number of alphanumeric characters." number of alphanumeric characters which can be entered, and characters has been then enter it again. For details about exceeded. the maximum enterable number of characters, see "Values of Various Set Items for Transmission/Storage/ Delivery Function", Scan.
Page 213 Messages Displayed When Using the Scanner Function Messages Causes Solutions "The program is recalled. The currently logged-in user For details about how to set Cannot recall the does not have permission to permissions, see Security Guide. destination(s) for which view the destination that was access privileges are registered in the program.
Page 214 10. Troubleshooting Messages Causes Solutions "Exceeded max. data The scanned data exceeded Specify the scan size and resolution capacity." maximum data capacity. again. Note that it may not be possible to scan very large originals at a high "Check scanning resolution, resolution.
Page 215 Messages Displayed When Using the Scanner Function Messages Causes Solutions "Not all of the image will be Using "Specify Reproduction Specify a large size in [Specify Size], scanned." Ratio" to scale down a large and then try to scan the original again. document may cause part of If displaying the entire image is not the image to be lost.
Page 216 10. Troubleshooting Messages Causes Solutions "Memory is full. Scanning Because there is not enough Specify whether to use the data or not. has been cancelled. Press free hard disk space in the [Send] to send the scanned machine for delivering or data, or press [Cancel] to sending by e-mail while delete."...
Page 217 Messages Displayed When Using the Scanner Function Messages Causes Solutions "Transmission has failed. Transmission has failed. Allocate sufficient space. Insufficient memory in the There was not enough free destination hard disk. To space on the hard disk of the check the current status, SMTP server, FTP server, or press [Scanned Files client computer at the...
Page 218 10. Troubleshooting When data cannot be sent because there are too many documents or pages Messages Causes Solutions "Exceeded max. number of The file being stored has Specify whether to store the data or pages per file. Do you want exceeded the maximum not.
Page 219 Messages Displayed When Using the Scanner Function Messages Causes Solutions "Cannot start scanning The [Take no action] setting Open scanner properties, click the because communication was has been selected on the [Events] tab, and then select [Start this failed." client computer, forcing the program] as the computer's response client computer to remain on receipt of scan data.
Page 220: Messages Displayed On The Client Computer
10. Troubleshooting Messages Causes Solutions "Cannot write on the The memory storage device Unlock the write-protection on the memory storage device is write-protected. memory storage device. because the device is write- protected." "Cannot write on the The memory storage device •...
Page 221 Messages Displayed When Using the Scanner Function Messages Causes Solutions "Any of Login User Name, The entered login user Check your login user name, login Login Password or Driver name, password, or driver password, or driver encryption key, Encryption Key is incorrect." encryption key was invalid.
Page 222 10. Troubleshooting Messages Causes Solutions "Error has occurred in the An error has occurred in the • Check whether the network cable scanner driver." driver. is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows.
Page 223 Messages Displayed When Using the Scanner Function Messages Causes Solutions "Insufficient memory. Reduce Scanner memory is • Reset the scan size. the scanning area." insufficient. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help.
Page 224 10. Troubleshooting Messages Causes Solutions "Scanner is in use for other A function of the machine • Wait for a while, and then function. Please wait." other than the Scanner reconnect. function is being used such • Cancel the job that is being as the Copier function.
Page 225 Messages Displayed When Using the Scanner Function Messages Causes Solutions "Cannot find "XXX" scanner The machine is not • Check that the previously used used for the previous scan. connected to the network scanner is connected to the "YYY" will be used instead." correctly.
Page 226 10. Troubleshooting Messages Causes Solutions "Scanner is not available. Network communication is • Check whether the machine's host Check the scanner not available because the name is specified in the Network connection status." machine's IP address could Connection Tool. For the WIA not be obtained from the driver, check the [Network host name.
Page 227: When Other Messages Appear
When Other Messages Appear When Other Messages Appear Messages Causes Solutions "Cannot connect with the • The wireless LAN Turn off the power, and then confirm wireless card. Turn the main board was not inserted the wireless LAN board is inserted power switch off, then check when the machine was correctly.
Page 228: When There Is A Problem Scanning Or Storing Originals
10. Troubleshooting Messages Causes Solutions "Self checking..." The machine is performing The machine may perform periodic image adjustment maintenance during operations. The operations. frequency and duration of maintenance depends on the humidity, temperature, and printing factors such as number of prints, paper size, and paper type.
Page 229: When The Home Screen Cannot Be Edited (When Using The Standard Operation Panel)
When Other Messages Appear Messages Causes Solutions "Captured file exceeded The maximum number of Reduce the number of pages in the max. number of pages per pages per file has been transmitted file, and then resend the file. Cannot send the exceeded.
Page 230: When The Address Book Is Updated
10. Troubleshooting When the Address Book Is Updated Messages Causes Solutions "Updating the destination list A network error has • Check whether the server is has failed. Try again?" occurred. connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine.
Page 231: When Data Cannot Be Sent Due To A Problem With The Destination
When Other Messages Appear When Data Cannot Be Sent Due to a Problem with the Destination Messages Causes Solutions "Some invalid destination(s) The specified group contains In the message that appears at each contained. Do you want to fax destinations, e-mail transmission, press [Select].
Page 232 10. Troubleshooting Messages Causes Solutions "XXX cannot be YYY The device certificate (S/ A new device certificate (S/MIME) because the device MIME) has expired. must be installed. For details about certificate used for the S/ how to install a device certificate (S/ MIME signature is not MIME), see Security Guide.
Page 233: When Problems Occur While Logging In
When Other Messages Appear When Problems Occur While Logging In Messages Causes Solutions "Authentication has failed." The entered login user name For details about the correct login user or login password is not name and login password, see correct. Security Guide. "Authentication has failed."...
Page 234 10. Troubleshooting Messages Causes Solutions "Exceeded time limit for A network error has • Try the operation again. If the LDAP server search. Check occurred and connection message is still shown, the the server status." has failed. network may be busy. •...
Page 235: Index
INDEX Document Server..10, 17, 48, 90, 115, 116, 137 DSM............... 2 Sided Print............Duplex..............Duplex Copy............. 9, 75 Address Book........11, 94, 95, 228 Address Book Management......... E-mail address............. ADF..........8, 29, 33, 38, 68 E-mail destination........127, 129 ADF's extender..........
Page 236 Internal Finisher SR3130......37, 38, 40 Internal Finisher SR3180......37, 38, 40 OCR unit..............Internal shift tray........37, 38, 40 OHP transparency..........Internal tray 1..........30, 33 One-Sided Combine..........Internal tray 2........... 37, 38, 40 Options..............Interrupt key............Orientation-fixed paper........IP-Fax..............
Page 237 Scan settings............Scan to Folder..........23, 117 Vents........30, 31, 32, 33, 34, 35 Scanner..47, 117, 209, 211, 213, 214, 215, 216, 217, 222 Sending scan files........... 10, 23 Web Image Monitor........27, 141 Shared folder............Widget..............Shortcut..............WSD scanner............Shortcut icon..........
Page 238 MEMO D176-7503...
Page 240 D176-7503...

This manual is also suitable for:

Mp c2503 series

Ricoh MP C2003 Series User Manual

1 What You Can Do with this Machine

2 Getting Started

3 Copy

4 Fax

5 Print

6 Scan

7 Document Server

8 Web Image Monitor

9 Adding Paper and Toner

10 Troubleshooting

Quick Links

User Guide

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Summary of Contents for Ricoh MP C2003 Series

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Table of Contents