Ricoh MP C2504 Field Service Manual page 949

6. Troubleshooting
No.
SC864-01
No.
SC864-02
to 23
No.
SC865-00
940
Type Error Name/Error Condition/Major Cause/Solution
D HDD data CRC error
During HDD operation, the HDD cannot respond to a CRC error query.
Data transfer did not execute normally while data was being written to the
HDD.
Bad sectors were generated during operation.
(An error occurred in an area that does not belong to a partition, such as
the disk label area.)
• Format the HDD.
• Replace the HDD.
Type Error Name/Error Condition/Major Cause/Solution
D HDD data CRC error
During HDD operation, the HDD cannot respond to a CRC error query.
Data transfer did not execute normally while data was being written to the
HDD.
Bad sectors were generated during operation.
(An error occurred in partition "a" (SC864-02) to partition "v"
(SC864-23)).
• Format the HDD.
• Replace the HDD.
Type Error Name/Error Condition/Major Cause/Solution
D HD access error
During HDD operation, the HDD returned an error.
The HDD returned an error that does not constitute SC863 (bad sector) or
SC864 (CRC error).
Replace the HDD.