Duplex Exit Sensor: Lag Jam: Cause Code 065; Duplex Entrance Sensor: Late Jam: Cause Code 027 - Ricoh MP C2504 Field Service Manual

6. Troubleshooting

Duplex Exit Sensor: Lag Jam: Cause Code 065

Target Part/SP No.:Duplex Exit Sensor / SP5-803-010
Execute an INPUT check when there is no paper at the
position of the referenced sensor.
Execute an INPUT check when there is paper at the position
of the referenced sensor.
Solution:
• Clean the sensor.
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
Checking paper jam, or paper status
Check if there is no double feeding.
Check if the paper is curled too much.
Check if extra thin paper or thick paper exceeding the
supported paper thickness is being used.
Check if the paper thickness and size are detected correctly.

Duplex Entrance Sensor: Late Jam: Cause Code 027

Target Part/SP No.:Duplex Entrance Sensor / SP5-803-011
Execute an INPUT check when there is no paper at the
position of the referenced sensor.
Execute an INPUT check when there is paper at the position
of the referenced sensor.
1030
Cause verification
Cause verification
Problem Judgement
0 :Paper detected
1: Paper not detected
Fan the paper.
If the paper is curled too much, switch
on the anti-condensation heater for
paper tray.
Use a supported paper type.
Set the paper thickness and size to the
correct value.
Problem Judgement
0 :Paper detected
1: Paper not detected