6. Troubleshooting
SC No.
SC569-00
Pressure Roller Thermistor (Edge) Error (SC57*-**)
SC No.
SC571-01
SC571-05
844
Type
Error Name/Error Condition/Major Cause/Solution
D
Paper Exit/ Pressure Release Motor Error Detection
Retry operation fails 3 times consecutively.
• Pressure roller HP sensor disconnected
• Pressure release encoder modification
• Fusing unit defective
• Paper exit/ pressure release motor disconnected
Inspect the pressure roller HP sensor with SP5-803-047.
If no response from the sensor, perform steps 1 and 2.
1. Check the connection of the pressure roller HP sensor.
2. Inspect the pressure roller HP sensor.
3. Inspect the pressure release encoder.
4. Replace the fusing unit.
5. Check the connectors of the paper exit/ pressure release motor.
Type
Error Name/Error Condition/Major Cause/Solution
A
Pressure Roller Thermistor (Edge) Disconnection
D
Pressure Roller Thermistor (Edge) Disconnection (Low Power)