Ricoh MP C2504 Field Service Manual page 1028

Solution:
• Clean the sensor.
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
Target Part/SP No.:Paper Exit Solenoid / SP5-804-004 (Exit Junction Solenoid)
Turn the referenced solenoid OFF with OUTPUT check
Turn the referenced solenoid ON with OUTPUT check
Solution:
• Reconnect the connector.
• Replace the solenoid.
• Replace the Paper Transport IOB.
• Replace the harness.
Checking paper jam, or paper status
Check if the leading edge of the paper and the paper feed
guide are wet.
Check if the paper is curled too much.
Check if extra thin paper or thick paper exceeding the
supported paper thickness is being used.
Check if the paper thickness and size are detected correctly.
Cause verification
Troubleshooting for Transport/Paper Feeding of the Machine
Problem Judgement
Drive sound heard
Drive sound not heard
If condensation has occurred inside
the machine, leave the machine idle
for a few minutes to remove
condensation.
If the paper is curled too much, switch
on the anti-condensation heater for
paper tray.
Use a supported paper type.
Set the paper thickness and size to the
correct value.
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