Duplex Entrance Sensor: Lag Jam: Cause Code 067 - Ricoh MP C2504 Field Service Manual

6. Troubleshooting
Check if the paper is curled too much.
Check if extra thin paper or thick paper exceeding the
supported paper thickness is being used.
Check if the paper thickness and size are detected correctly.

Duplex Entrance Sensor: Lag Jam: Cause Code 067

Target Part/SP No.:Duplex Entrance Sensor / SP5-803-011
Execute an INPUT check when there is no paper at the
position of the referenced sensor.
Execute an INPUT check when there is paper at the position
of the referenced sensor.
Solution:
• Clean the sensor.
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
Target Part/SP No.:Duplex Entrance Motor/ SP5-804-065 (Duplex Entrance
Motor:CW:Standard Speed)
Turn the referenced motor OFF with OUTPUT check
Turn the referenced motor ON with OUTPUT check
Solution:
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
1032
Cause verification
Cause verification
If the paper is curled too much, switch
on the anti-condensation heater for
paper tray.
Use a supported paper type.
Set the paper thickness and size to the
correct value.
Problem Judgement
0 :Paper detected
1: Paper not detected
Problem Judgement
Drive sound heard
Drive sound not heard