Acd Plus Hold Tone Selection - NEC Xen IPK Programming Manual

Xen IPK

ACD Plus Hold Tone Selection

General Description
Use this Memory Block to select the Hold Tone for ACD Plus.
Display
Tel Port No.
Data
(01~99)
No.
A0~C0
0 1 / 6 6 : A C D H O L D
T I M E
Settings
LK 1 LK 2
MOH RBT
LK 5 LK 6
Programming Procedures
1 Go off-line.
2 Press LK4 + FF to access the Memory Block.
3 Press the corresponding CO/PBX line key to change data option.
Use the following to change option:
R
select next Tel Port No.
N
Press to write the data.
4
P
5 Press to go back on-line.
Related Programming
M.B. Number
1-12-00 ACD/UCD Group Pilot Number Assignment
1-8-25 ACD/UCD Group Agent Assignment
N
RBT setting is also applicable to callers transferred using the TRANSFER key, providing Ringback tone instead of Music
on Hold.
4-66, ACD Plus Hold Tone Selection
Setting
Title
Data
M O H
D I S P L A Y
LK 3 LK 4
The shaded area indicates
the default setting.
LK 7 LK 8
Memory Block Name
Programming Manual
4-66
Submode
4
System Mode
—
Data No.
66
PC Programming
+
DRAFT 3
Chapter 1 – 471