Ricoh C9020L Operating Instructions Manual page 185

Problem
When using On Hook Dial or
Manual Dial, "Receiving"
appears and transmission is
not allowed.
LAN-Fax Driver does not
work.
LAN-Fax Driver does not
work.
Although a group
specification was set for the
following, reception was not
possible.
Forwarding, Forwarding of
Special Sender.
Reception
Problem
The machine failed to print
received fax documents.
The machine failed to print
received fax documents.
When You Cannot Send or Receive Fax Messages As Wanted
Cause
If the machine fails to detect
the size of the original when
[Start] key is pressed, it
performs a receiving
operation.
The entered login user name,
login password, or driver
encryption key is incorrect.
A high security level is set by
the extended security
function.
The number of specified
destinations exceeds the
maximum number that can be
specified as a group.
Cause
If this happened when the
Receiving File indicator was
lit, low paper may have
caused printing to stop.
Alert indicator is lit.
Solution
If you use On Hook Dial or Manual Dial
frequently, it is recommended that you
set "Receive documents by pressing the
[Start] key when originals are not set." to
"Off" in User Parameters. If this is set to
"Off", when using Manual Dial you
cannot receive by pressing the [Start]
key. For details about how to do this, see
"Parameter Settings", Facsimile
Reference .
Check your login user name, login
password, or driver encryption key, and
enter them correctly. Contact the
administrator.
Contact the administrator.
A maximum of 10 parties can be
specified for a group. Check if there are
over the specified numbers registered in
the address book. If a group was
registered in another group,
transmission is canceled but an error
message does not appear.
Solution
• Load paper into the tray.
• Add toner.
For details about Substitute Reception,
see "Substitute Reception", Facsimile
Reference .
Load paper into the tray. See "Loading
Paper", About This Machine
3
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