Verifying Hard Drive Operation - HP Integrity rx2620 User's & Service Manual

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Table 18 Troubleshooting FRUs (continued)
Problem or
Symptom
Cannot boot to
operating
system.

Verifying Hard Drive Operation

Each hard drive has an activity LED indicator on the front of the drive. See
NOTE:
Only the Activity LED is used. The Status LED is not monitored by HP-UX.
Figure 82 LED Apertures on Hard Drive
Lightpipes on the disk drive transmit light to these apertures from LEDs on the inside
rear of the hot-swap mass storage cage. Verify that the LED shows the correct activity
indication for all disk drives that you installed:
1.
Turn on power to the server and display monitor.
2.
During the boot sequence, watch the Activity LED on each hard drive. The LED
quickly cycles from amber to green. The LED stays steady green until the drive
spins up.
3.
If the activity LED is illuminated on any disk drive, the drive cage might not be
correctly installed. Check installation as follows:
Problem
Normal
Indicators
Functioning
Indicators
being
displayed at the
displayed at
console.
the console.
EFI Main Menu
There is no
prompt.
EFI Main
Menu prompt
at the
console.
Boot error
Operating
messages.
system prompt.
System LED
Operating
flashing.
system boot
messages.
System LED on
steady green.
Troubleshooting Steps
2. Check SEL.
Look for entries related to:
Processors
Processor Support
Modules (Also known as
power pods).
Memory
3. Check for red LED on the
iLO MP card if installed. If
red, the problem is with the
iLO MP.
4. Reduce to minimum
configuration and
troubleshoot from there.
1. Check console messages.
Did server hang?
2. Check SELs for possible
problem indication.
3. Run ODE diagnostics.
Potential FRUs
Console
Corrupt operating
system
Hard Drive
Disk drive cage
backplane
SCSI interface on
system board
Processor
Figure
82.
87

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