Websites; Customer Self Repair; Remote Support; Documentation Feedback - HP Integrity rx2620 User's & Service Manual

Websites

Website
Hewlett Packard Enterprise Information Library
Hewlett Packard Enterprise Support Center
Contact Hewlett Packard Enterprise Worldwide
Subscription Service/Support Alerts
Software Depot

Customer Self Repair

Insight Remote Support
Serviceguard Solutions for HP-UX
Single Point of Connectivity Knowledge (SPOCK)
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Storage compatibility matrix
Storage white papers and analyst reports
Customer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair
your product. If a CSR part needs to be replaced, it will be shipped directly to you so
that you can install it at your convenience. Some parts do not qualify for CSR. Your
Hewlett Packard Enterprise authorized service provider will determine whether a
repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or go to the CSR
website:
www.hpe.com/support/selfrepair

Remote support

Remote support is available with supported devices as part of your warranty or
contractual support agreement. It provides intelligent event diagnosis, and automatic,
secure submission of hardware event notifications to Hewlett Packard Enterprise,
which will initiate a fast and accurate resolution based on your product's service level.
Hewlett Packard Enterprise strongly recommends that you register your device for
remote support.
For more information and device support details, go to the following website:
www.hpe.com/info/insightremotesupport/docs

Documentation feedback

Hewlett Packard Enterprise is committed to providing documentation that meets your
needs. To help us improve the documentation, send any errors, suggestions, or
comments to Documentation Feedback (docsfeedback@hpe.com). When submitting
your feedback, include the document title, part number, edition, and publication date
located on the front cover of the document. For online help content, include the product
name, product version, help edition, and publication date located on the legal notices
page.
Link
www.hpe.com/info/enterprise/docs
www.hpe.com/support/hpesc
www.hpe.com/assistance
www.hpe.com/support/e-updates
www.hpe.com/support/softwaredepot
www.hpe.com/support/selfrepair
www.hpe.com/info/insightremotesupport/docs
www.hpe.com/info/hpux-serviceguard-docs
www.hpe.com/storage/spock
www.hpe.com/storage/whitepapers
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