Support And Other Resources; Accessing Hewlett Packard Enterprise Support; Accessing Updates - HP Integrity rx2620 User's & Service Manual

6 Support and other resources

Accessing Hewlett Packard Enterprise Support

For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide
website:
www.hpe.com/assistance
To access documentation and support services, go to the Hewlett Packard
Enterprise Support Center website:
www.hpe.com/support/hpesc
Information to collect
Technical support registration number (if applicable)
Product name, model or version, and serial number
Operating system name and version
Firmware version
Error messages
Product-specific reports and logs
Add-on products or components
Third-party products or components

Accessing updates

Some software products provide a mechanism for accessing software updates
through the product interface. Review your product documentation to identify the
recommended software update method.
To download product updates, go to either of the following:
◦
Hewlett Packard Enterprise Support Center Get connected with updates
page:
www.hpe.com/support/e-updates
◦
Software Depot website:
www.hpe.com/support/softwaredepot
To view and update your entitlements, and to link your contracts and warranties
with your profile, go to the Hewlett Packard Enterprise Support Center More
Information on Access to Support Materials page:
www.hpe.com/support/AccessToSupportMaterials
IMPORTANT:
accessed through the Hewlett Packard Enterprise Support Center. You must
have an HP Passport set up with relevant entitlements.
Access to some updates might require product entitlement when
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