DEC DECstation 5000 Model 100 Series Hardware Operator's Manual page 161

Table 10-2 (Cont.). Solutions to Common Problems
Problem
The cursor on the
screen fails to follow
the movement of
your pointing device
(mouse, puck, or
stylus).
You cannot install
worksystem software
from an external
storage device.
10–10 Troubleshooting
Solution
1. Shut down your worksystem software and turn off the
system unit.
2. Make sure the cable for the device is connected securely
to the keyboard-mouse connector block and to the device
itself.
3. Turn on the system unit.
4. If the problem is not fixed, install another pointing device.
If you have only one external storage device,
1. Make sure that the device is turned on, and that the
power outlet it is plugged into has power.
2. Use the cnfg command to determine whether the
workstation is configured for the device.
3.
If the device is missing from the display, turn off the
device and the system unit.
4. Make sure that the system unit expansion cable is
correctly connected to the device and the system unit.
5. Make sure a terminator is correctly attached to the second
SCSI connector on the device.
6. Turn on the device and the system unit.
If the problem is still not fixed, look in the manuals for
the devices and the installation guide for your workstation
software.
(continued on next page)