Table 10-2 (Cont.). Solutions to Common Problems
Problem
You cannot connect
to your networks,
and you know the
worksystem and
network software are
functioning.
No cursor appears on
the screen
Solution
1.
Shut down your worksystem software and turn off the
system unit.
2.
Make sure the Ethernet connectors on the system unit
are attached correctly (see Chapter 6 ''Connecting the
Workstation to a ThickWire Ethernet Network'', on
page 6-3). If you are using adapters to connect ThinWire
or twisted-pair Ethernet cable to your workstation, check
those connectors, too.
3.
Turn on the system unit.
1.
Check the Hold Screen indicator light on the keyboard. If
the light glows green, press the Hold Screen key.
2.
Move the mouse around on your desktop, or move the
puck or stylus around on your tablet, to see if you
accidentally moved the cursor off the screen.
3.
Shut down your worksystem software and turn off the
system unit.
4.
Make sure the mouse cable is correctly connected to the
keyboard-mouse connector blocks and the keyboard-mouse
cable is correctly connected to the system unit.
5.
Turn on the system unit.
6.
If the problem is not fixed, install another mouse or tablet.
(continued on next page)
Troubleshooting 10–9