Before Calling For Service; Error Check - Toshiba M500D User Manual

Before calling for service

If you are unable to resolve a problem, check that you have the
following information before calling an authorized service
representative.
The model number and the serial number of the server
(They are indicated on the label on the back of the server.)
A list of the installed hardware and software components
The operating system you use
The LAN/WAN system configuration
The software environment of the server
A brief description of the problem
The date that the problem occurred and the frequency of the
occurrences
The circumstances under which the problem occurs
How to replicate the problem

Error check

When the server starts, the POST automatically executes to check
the system main board, memory, keyboard, and so on.
If the POST detects an error, it displays the error message on the
screen. If the monitor is defective or not connected, you will hear a
continuous beep.
1 long beep + 3 short beeps
Continuous beep
Beep pattern
If Something Goes Wrong
Troubleshooting
Display failure
DRAM failure
109
Error