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2.2
Troubleshooting Flowchart
Use the flowchart in Figure 2-1 as a guide for determining which troubleshooting procedures
to execute. Before going through the flowchart steps, verify the following:
Ask the user if a password is registered and, if it is, ask him or her to enter the pass-
word. If the user has forgotten the password, connect the printer port wraparound
board (F31PRT), then turn the POWER switch on. The computer will override the
password function by erasing the current password.
Verify with the customer that Toshiba MS-DOS or Toshiba Windows
on the hard disk. Non-Toshiba operating systems can cause the computer to malfunc-
tion.
Make sure all optional equipment is removed from the computer.
Make sure the floppy disk drive is empty.
2-2
®
95 is installed
650CT
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Table of Contents
Troubleshooting
