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Toshiba R950-BT9500 User Manual

Tecra r950-bt9500
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Tecra
User's Guide
If you need assistance:
❖
Technical support is available online at Toshiba's Web site at
support.toshiba.com
many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
page 153
®
R950 Series
in this guide.
At this Web site, you will find answers for
"If Something Goes Wrong" on
GMAD00299010
05/12

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Summary of Contents for Toshiba R950-BT9500

  • Page 1 R950 Series User’s Guide If you need assistance: ❖ Technical support is available online at Toshiba’s Web site at support.toshiba.com At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.
  • Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
  • Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.

  • Page 4: Wireless Interoperability

    Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖...

  • Page 5: Wireless Lan And Your Health

    The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 6 Canada – Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
  • Page 7 This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
  • Page 8 VCCI Class B Information Taiwan Article 14 Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design.
  • Page 9 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.

  • Page 10: Device Authorization

    3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the...
  • Page 11 France: Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454 MHz respectively) may be used outdoors in France. Please contact A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow. Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz respectivement) doivent être utilisés endroits extérieur en France.

  • Page 12: Bluetooth Wireless Technology Interoperability

    Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for...

  • Page 13: Bluetooth Wireless Technology And Your Health

    The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.

  • Page 14: Radio Approvals For Wireless Devices

    Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Information for Wi-Fi®/WiMAX™ WiMAX™ connectivity requires a WiMAX™ enabled device and subscription to a WiMAX™...

  • Page 15: Regulatory Statements

    provide or be required to assist in providing support to any third parties for such modified products. NOTE Many regulatory agencies consider Wireless WiMAX™ adapters to be "modules", and accordingly, condition system-level regulatory approval upon receipt and review of test data documenting that the antennas and system configuration do not cause the EMC and radio operation to be noncompliant.

  • Page 16: Optical Disc Drive Safety Instructions

    (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 17 Atheros is a registered trademark of Atheros Communications, Inc. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
  • Page 18 See www.mpegla.com. Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste-to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.

  • Page 19: Table Of Contents

    Contents Introduction................26 This guide ...............28 Safety icons ............29 Other icons used..........29 Your computer’s features and specifications ..30 Other documentation ..........30 Service options ............30 Chapter 1: Getting Started............31 Selecting a place to work ........31 Setting up a work environment ......31 Keeping yourself comfortable ......32 Computer user comfort recommendations ..32 Good Working Posture ........32...
  • Page 20 Erasing the Internal Storage Drive ......66 Checking the internal storage drive operating status ..........67 Installing drivers and applications.....67 Using the Toshiba Dual Pointing Device ....68 Adjusting touch pad settings ......72 Disabling or enabling the touch pad....72 Scrolling with the touch pad ......73 Control buttons ..........73...
  • Page 21 Using the optical disc drive........85 Optical disc drive components......86 Inserting an optical disc ........87 Playing optical media ........87 Recording optical media ........88 Removing a disc with the computer on.....89 Removing a disc with the computer off ....89 Toshiba’s online resources ........89...
  • Page 22 Setting battery notifications ......96 Conserving battery power ........97 Power Plans............98 Using a hot key to set the Power Plan....99 Using the TOSHIBA eco power plan......99 Changing the main battery ........100 Removing the battery from the computer ..101 Inserting a charged battery ......102 Taking care of your battery ........103...
  • Page 23 Using an instant password......125 Using a supervisor password......126 Using a user password ........127 TOSHIBA Face Recognition Utility......129 TOSHIBA Security Assist ........130 TOSHIBA PC Diagnostic Tool Utility......132 TOSHIBA HDD Protection Utility ......133 Mouse Utility ............134 TOSHIBA Hardware Setup........135 TOSHIBA Sleep Utility ...........137 Starting the TOSHIBA Sleep Utility....137...
  • Page 24 Contents Fingerprint reader limitations ......146 TOSHIBA eco Utility™ ...........147 TOSHIBA Service Station ........148 TOSHIBA PC Health Monitor .........148 ® ConfigFree ............149 Getting Started..........149 ® ConfigFree Utilities........150 Chapter 6: If Something Goes Wrong........153 Problems that are easy to fix ........153 Problems when you turn on the computer....154 ®...
  • Page 25 Contents Other Toshiba Internet Web sites......179 Toshiba’s worldwide offices........180 Appendix A: Hot Keys/TOSHIBA Cards ......... 181 Hot Key Cards ............181 Using the Hot Key Cards .........182 Hot key functions ..........183 Optical disk drive ..........183 Volume Mute ..........184 Lock (Instant security) ........185 Power plan .............186...

  • Page 26: Introduction

    You can wake the computer from Sleep mode by pressing the power button. See the "Mobile Computing" section of the Toshiba User’s Guide for more information on using power management settings to conserve computer energy. When considering additions to your home office, purchase products...
  • Page 27 Toshiba’s Web site at support.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.

  • Page 28: This Guide

    Introduction This guide This guide This guide introduces the computer's features as well as some basic ® procedures needed to perform tasks in Windows 7. You can: ❖ Read the entire guide from beginning to end. ❖ Skim through and stop when a topic interests you. ❖...

  • Page 29: Safety Icons

    Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

  • Page 30: Your Computer's Features And Specifications

    To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page...

  • Page 31: Chapter 1: Getting Started

    Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause...

  • Page 32: Keeping Yourself Comfortable

    Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters.

  • Page 33: Using The Notebook With An External Keyboard, Mouse Or Monitor

    Getting Started Selecting a place to work ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on the notebook display may cause eye strain, eye fatigue or headaches.

  • Page 34: Typing Style

    Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the keyboard or on the work surface when typing.

  • Page 35: Mobile Computing Tips

    Getting Started Selecting a place to work ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue. For example, stand up and walk around or stretch for a few minutes every hour. ❖ Taking regular breaks is especially important if you are working long hours on your computer or working on a deadline.

  • Page 36: Check List

    Getting Started Selecting a place to work Health Administration Web site at: http://www.osha.gov/SLTC/etools/computerworkstations/ Check list ❏ Is your chair comfortable - does it support your back and arms well? ❏ Are your feet flat on the ground? ❏ Is there adequate space under your desk for your legs? ❏...
  • Page 37 Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury.

  • Page 38: Important Information On Your Computer's Cooling Fan

    Getting Started Setting up your computer ❖ Scan all new files for viruses. This precaution is especially important for files you receive via email or download from the Internet. Occasionally, even new programs you buy from a supplier may contain a computer virus.

  • Page 39: Connecting To A Power Source

    TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 40 Getting Started Connecting to a power source AC adaptor Power cord/cable AC adaptor cord (Sample Illustration) Power cord/cable and AC adaptor To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or...

  • Page 41: Charging The Main Battery

    Getting Started Charging the main battery Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury.

  • Page 42: Using The Computer For The First Time

    The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers...

  • Page 43: Adding Optional External Devices

    Start button and, in the Search field, type Registration. In the list that appears above, click on your selection. Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty. NOTE To register online, you must be connected to the Internet.
  • Page 44 Getting Started Adding memory (optional) If the computer has been running recently, the memory module(s) may be hot. The surrounding area may also be hot. Allow the module(s) to cool to room temperature before replacing it. Avoid touching the cover, the module(s), and the surrounding area before they have cooled.
  • Page 45 Getting Started Adding memory (optional) Click the Shut down button in the lower-right corner of the Start menu. The computer closes all open programs, shuts down the operating system, and then turns off. Unplug and remove any cables connected to the computer, including the AC adaptor.
  • Page 46 Getting Started Adding memory (optional) Using a small Phillips screwdriver, loosen the captive screw that secures the memory module slot cover. Back of computer (Sample Illustration) Removing the memory module slot cover Remove the memory module slot cover. Place the screw and the cover in a safe place so that you can retrieve them later.
  • Page 47 Getting Started Adding memory (optional) NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.
  • Page 48 Getting Started Adding memory (optional) Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module.

  • Page 49: Removing A Memory Module

    Getting Started Adding memory (optional) Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
  • Page 50 Getting Started Adding memory (optional) Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode.
  • Page 51 Getting Started Adding memory (optional) Gently lift the memory module to a 30-degree angle and slide it out of the slot. Slot B Slot A (Sample Illustration) Removing the memory module Replace the memory module slot cover and secure it using the screw.

  • Page 52: Checking Total Memory

    Getting Started Recovering the Internal Storage Drive Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change.
  • Page 53 AC adaptor. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See “Erasing the Internal Storage Drive” on page 66 more information.

  • Page 54: Recovering To Out-Of-Box State (Recommended Recovery Method)

    Getting Started Recovering the Internal Storage Drive Recovering to out-of-box state (recommended recovery method) Recovering an internal storage drive to its out-of-box state deletes all partitions on the drive and all information stored in those partitions. Be sure to save your work to external media before executing the recovery.
  • Page 55 Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen...

  • Page 56: Recovering Without Changing The Internal Storage Drive Partitions

    Getting Started Recovering the Internal Storage Drive The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state. (Sample Image) Recovery of Factory Default Software screen Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see “Backing up your work”...
  • Page 57 Getting Started Recovering the Internal Storage Drive You can recover the C: drive without affecting other partitions by either using the utilities stored on your computer’s internal storage drive or by using recovery media, if you have created such media. To recover using the first method, follow the procedure below.
  • Page 58 Getting Started Recovering the Internal Storage Drive When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen The Recovery of Factory Default Software screen appears.

  • Page 59: Recovering To A Custom Size Partition

    Getting Started Recovering the Internal Storage Drive Click Next to begin the recovery. When the process is complete, a message displays, indicating that the C: drive has been recovered. Press any key on the keyboard to restart the computer. Recovering to a custom size partition Recovering to a custom size partition deletes all partitions on the drive and all information stored in those partitions.
  • Page 60 Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen...

  • Page 61: Creating Recovery Media

    Getting Started Recovering the Internal Storage Drive The Recovery of Factory Default Software screen appears. Select Recover to a custom size partition. (Sample Image) Recovery of Factory Default Software screen Use the on-screen arrow buttons in The size of drive C: field to set the partition size.
  • Page 62 Click the Start button and, in the Search field, type Recovery Media Creator. In the list that appears above, click on your selection. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box Select DVD or USB Flash from the drop-down lists next to “System Recovery Media”...
  • Page 63 Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box. Follow the on-screen prompts to complete the copy process.

  • Page 64: Restoring From Recovery Media

    Getting Started Recovering the Internal Storage Drive Restoring from recovery media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 84).
  • Page 65 Click Yes to continue. When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select Recovery of Factory Default Software and then click Next.

  • Page 66: Erasing The Internal Storage Drive

    For more information, “Recovering the Internal Storage Drive” on page To delete all data and partitions from the internal storage drive: Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery media. ❖...

  • Page 67: Checking The Internal Storage Drive Operating Status

    Click Start button and, in the Search field, type Computer Management. In the list that appears above, click on your selection. Select Manage. Click Disk Management. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer.

  • Page 68: Using The Toshiba Dual Pointing Device

    Getting Started Using the Toshiba Dual Pointing Device To reinstall drivers and applications: Click the Start button and, in the Search field, type TOSHIBA Application Installer. In the list that appears above, click on your selection. Click Next. Click the item you want to install.
  • Page 69 Getting Started Using the Toshiba Dual Pointing Device NOTE Some of the touch pad operations described in this section are only supported in certain applications. NOTE When using the Touch pad ON/OFF button or Fn + F9, the AccuPoint pointing device will continue to work, only the Touch pad will be disabled.
  • Page 70 Getting Started Using the Toshiba Dual Pointing Device Do the following: Example: Move the on-screen Slide your finger across the touch pad in the direction you want to move the pointer. pointer To move the pointer a longer distance, slide your finger several times across the touch pad in the preferred direction.
  • Page 71 To stop scrolling, lift your finger off of the touch pad. To enable circular scrolling, click on the Mouse icon in the Optimize tab of Toshiba Assist. Click the Device Settings tab and then (Sample Illustration) Circular scrolling click on Settings. Double-click on...

  • Page 72: Adjusting Touch Pad Settings

    Getting Started Using the Toshiba Dual Pointing Device Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to random locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements.

  • Page 73: Scrolling With The Touch Pad

    Getting Started Connecting an external device When the touch pad is disabled, the (touch pad) primary and ® secondary buttons will also be disabled. However, the AccuPoint ® and AccuPoint button functions will remain enabled. Scrolling with the touch pad There are two active regions on the touch pad that allow you to scroll as you would with any wheel device on a mouse or trackball.

  • Page 74: Using External Display Devices

    Getting Started Using external display devices Using external display devices NOTE To locate your HDMI port, RGB port, or DisplayPort, please refer to your Quick Start document. Your computer comes with a built-in display, but you can also connect the following types of external display devices to the video ports described below: ❖...

  • Page 75: Connecting An External Monitor Or Projector

    Getting Started Using external display devices Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen. To do this: Read the directions that came with the monitor to see if you first need to install new software.
  • Page 76 Getting Started Using external display devices NOTE Some modes are only available with the appropriate device attached and turned on. The quickest way to change the display output settings is to use the display hot key ( Fn + F5 Press simultaneously.

  • Page 77: Adjusting The Quality Of The External Display

    Getting Started Customizing your computer’s settings Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps.

  • Page 78: Using A Computer Lock

    You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.

  • Page 79: Chapter 2: Learning The Basics

    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.

  • Page 80: Using The Keyboard

    Learning the Basics Using the keyboard ❖ Use Error-checking and Disk Defragmenter regularly to check and optimize disk space and improve performance. ❖ Scan all new files for viruses. This precaution is especially important for files you receive via external media, email, or download from the Internet. ❖...

  • Page 81: Character Keys

    Learning the Basics Using the keyboard NOTE To capture a print screen of the entire screen, press the key. Fn + PRTSC To capture only the active window displayed, press while Fn + ALT simultaneously pressing the key. PRTSC (Sample Illustration) PRTSC key on the keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that:...

  • Page 82: Special Windows ® Keys

    Learning the Basics Starting a program through are called function keys because they execute programmed functions when pressed. Used in combination with the key, function keys marked with icons execute specific functions on the computer. For example, Fn + F9 turns the touch pad ON/OFF.

  • Page 83: Starting A Program Using The Search Programs And Files Field

    Learning the Basics Starting a program Starting a program using the Search programs and files field This example uses the Start menu’s Search programs and files field to start WordPad: Click Start to display the Start menu. The Search programs and files field appears at the bottom of the Start menu.

  • Page 84: Saving Your Work

    Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most important rules of computing.

  • Page 85: Using The Optical Disc Drive

    Learning the Basics Using the optical disc drive Restore program. Look in the online Help or your operating system documentation for information on restoring files. (Sample Image) Backup and Restore screen TECHNICAL NOTE: When restoring files, the backup program prompts you if you try to overwrite a file that already exists on the internal storage drive.

  • Page 86: Optical Disc Drive Components

    Learning the Basics Using the optical disc drive NOTE For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power. NOTE When viewing DVD movies use the DVD Player software that came with your computer. Optical disc drive components The optical disc drive is located on the side of the computer.

  • Page 87: Inserting An Optical Disc

    If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.

  • Page 88: Recording Optical Media

    Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical disc drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.

  • Page 89: Removing A Disc With The Computer On

    Gently press the tray in to close it. Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.

  • Page 90: Chapter 3: Mobile Computing

    It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.

  • Page 91: Power Management

    This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba computer.

  • Page 92: Using Additional Batteries

    Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Customer Support Center. Using additional batteries...

  • Page 93: Charging The Rtc Battery

    Mobile Computing Running the computer on battery power HINT: Once the battery is fully charged, we recommend that you operate your computer on battery power until the battery discharges completely. Doing this extends battery life and helps ensure accurate monitoring of battery capacity. Please make a complete back up of your data to external media before discharging the battery.

  • Page 94: Monitoring Main Battery Power

    Mobile Computing Monitoring main battery power Monitoring main battery power The computer’s main battery light gives you an indication of the main battery’s current charge. ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows green when the main battery is fully charged ❖...

  • Page 95: Determining Remaining Battery Power

    Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ) with the ON/OFF light ( When the ON/OFF light flashes amber, it indicates that the system is ® suspended (using the Windows operating system Sleep command). System indicator lights AC power light ON/OFF light...

  • Page 96: What To Do When The Main Battery Runs Low

    Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.

  • Page 97: Conserving Battery Power

    Mobile Computing Monitoring main battery power Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. Double-click Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen Configure the alarm settings to suit your needs. Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as:...

  • Page 98: Power Plans

    Mobile Computing Monitoring main battery power ® Microsoft has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The following sections describe how to choose a Power Plan and discuss each power-saving option.

  • Page 99: Using A Hot Key To Set The Power Plan

    The hot key card disappears. You are now in the selected mode. Using the TOSHIBA eco power plan This computer is equipped with the TOSHIBA eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance.

  • Page 100: Changing The Main Battery

    Mobile Computing Changing the main battery mode takes effect is shortened. To enable or disable the TOSHIBA eco power plan, press the eco Utility™ button. eco Utility™ button (Sample Illustration) Locating the eco Utility™ button The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time.

  • Page 101: Removing The Battery From The Computer

    Mobile Computing Changing the main battery Removing the battery from the computer To remove the battery: Save your work. Turn off the computer or place it in Hibernation mode. Unplug and remove any cables connected to the computer, including the AC adaptor. Close the display panel and turn the computer upside down.

  • Page 102: Inserting A Charged Battery

    Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations.

  • Page 103: Taking Care Of Your Battery

    ❖ If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com.

  • Page 104: Maintaining Your Battery

    Mobile Computing Disposing of used batteries ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be installed in reverse polarity. ❖ Charge the battery only in the computer or in a battery charger designated as an approved option.

  • Page 105: Traveling Tips

    ❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
  • Page 106 Before using your computer aboard an aircraft, make sure the Wireless antenna is OFF if your computer has wireless LAN capability. NOTE To enable or disable wireless communication, use the Hot Key . For more information see “Hot Keys/TOSHIBA Cards” on Fn + F8 page 181.

  • Page 107: Chapter 4: Exploring Your Computer's Features

    Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You can use its features to start programs, find documents, set up system components, and perform most other computing tasks.

  • Page 108: Finding Your Way Around The Desktop

    Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area ® (Sample Image) Windows operating system desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
  • Page 109 Exploring Your Computer’s Features Exploring the desktop ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. ®...

  • Page 110: Setting Up For Communications

    For information on how to set up a wireless connection, refer to your wireless networking device documentation or your network administrator. NOTE To enable or disable wireless communication, use the Hot Key . For more information see “Hot Keys/TOSHIBA Cards” on Fn + F8 page 181.

  • Page 111: Connecting Your Computer To A Network

    Exploring Your Computer’s Features Exploring audio features NOTE When the Wireless antenna is ON, the wireless indicator light will be lit. ® For help with common Wi-Fi networking problems, see “Wireless networking problems” on page 170. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports.

  • Page 112: Using External Speakers Or Headphones

    Exploring Your Computer’s Features Using the Web Camera Click the Start Recording button. Speak normally into the microphone. When you have finished recording, click the Stop Recording button. The Save As dialog box appears. To save the file, type a file name, and then click Save. Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers.

  • Page 113: Using An Expresscard

    Exploring Your Computer’s Features ® Using an ExpressCard NOTE To email, instant message or video conference, you must be connected to the Internet. Depending on your computer model, the process of sending email, taking pictures or recording video messages may vary. To access the Web Camera, click the Start button and, in the Search field, type Web Camera.

  • Page 114: Removing An Expresscard

    Exploring Your Computer’s Features Using the Memory card reader When the card is almost all the way into the slot, push firmly but gently to ensure a firm connection with the computer. Do not force the card into position. ® Removing an ExpressCard Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then...

  • Page 115: Inserting Memory Media

    Exploring Your Computer’s Features Using the Memory card reader To use a micro or mini SD™ Card, an SD™ adapter is required. To avoid damaging your card or computer, never insert a Memory Stick Duo™ or Memory Stick PRO Duo™ card without an adapter into the Memory card reader.

  • Page 116: Removing Memory Media

    Exploring Your Computer’s Features Using the Memory card reader Removing memory media Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware and Eject Media icon.

  • Page 117: Using The Esata/Usb Combo Port

    To achieve a proper connection between your computer and the Port Replicator, your computer must be properly aligned with the Port Replicator. For more information, consult the user’s manual that came with your Port Replicator, or visit support.toshiba.com.

  • Page 118: Chapter 5: Utilities

    TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Security Assist ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Sleep Utility...

  • Page 119: Toshiba Assist

    The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click the Start button and, in the Search field, type TOSHIBA Assist. In the list that appears above, click on your selection.

  • Page 120: Connect

    Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ® ConfigFree “Connectivity Doctor”. ❖ ® Bluetooth Settings (Sample Image) TOSHIBA Assist window – Connect tab...

  • Page 121: Secure

    Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist (Sample Image) TOSHIBA Assist window – Secure tab...

  • Page 122: Protect & Fix

    Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...

  • Page 123: Optimize

    The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Sleep Utility ❖ TOSHIBA eco Utility™ (Sample Image) TOSHIBA Assist window – Optimize tab...

  • Page 124: Toshiba Application Installer

    To reinstall drivers and applications: Click the Start button and, in the Search field, type TOSHIBA Application Installer. In the list that appears above, click on your selection. Click Next.

  • Page 125: Setting Passwords

    When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: ❖ An instant password—Secures your open programs and files when leaving the computer temporarily.

  • Page 126: Using A Supervisor Password

    TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.

  • Page 127: Using A User Password

    TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
  • Page 128 Click OK to exit. Deleting a user password To cancel the power-on password function: Click the Start button and, in the Search field, type TOSHIBA Assist. In the list that appears above, click on your selection. The TOSHIBA Assist window appears.

  • Page 129: Toshiba Face Recognition Utility

    TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the face...

  • Page 130: Toshiba Security Assist

    TOSHIBA Security Assist TOSHIBA Security Assist The TOSHIBA Security Assist Utility acts as a “command center” where you can set up various passwords or other security features, and see how these features can be used with each other to increase security even further, or to simplify the ways that you protect your system.
  • Page 131 Utilities TOSHIBA Security Assist ❖ Log on Settings—Select this category to set up security options that protect individual user accounts. ❖ Password of current user: Check the status of the ® Windows password for the account to which you are currently logged on.

  • Page 132: Toshiba Pc Diagnostic Tool Utility

    Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: Click the Start button and, in the Search field, type PC Diagnostic Tool.

  • Page 133: Toshiba Hdd Protection Utility

    Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery...

  • Page 134: Mouse Utility

    Click the Start button and, in the Search field, type Mouse. In the list that appears above, click on your selection, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. The settings you can change are divided into these categories: ❖...

  • Page 135: Toshiba Hardware Setup

    ❖ Click the Start button and, in the Search field, type HWSetup. In the list that appears above, click on your selection, or click the TOSHIBA Hardware Settings icon in the Optimize tab TOSHIBA Assist. The TOSHIBA HWSetup screen appears.
  • Page 136 Utilities TOSHIBA Hardware Setup ❖ CPU—Allows you to enable or disable CPU frequency switching modes Dynamically Switchable—This mode is the default setting for your computer, and automatically changes the processing frequency and decreases voltage depending on the power source: ❖...

  • Page 137: Toshiba Sleep Utility

    “USB Sleep and Charge function.” It also displays the remaining battery capacity. Starting the TOSHIBA Sleep Utility Click the Start button and, in the Search field, type Sleep Utility. In the list that appears above, click on your selection.
  • Page 138 Utilities TOSHIBA Sleep Utility NOTE ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.

  • Page 139: Enabling/Disabling Usb Sleep And Charge

    Mode, which is the default mode, will charge a wide variety of digital audio players. If your device does not charge in Auto Mode, try using Alternate Mode. To select a different charging mode, use the Power supply mode drop-down list in the utility. (Sample Image) TOSHIBA Sleep Utility screen...

  • Page 140: Toshiba Button Support

    These buttons are located on the system control panel directly above the keyboard. To access TOSHIBA Button Support: Click the Start button and, in the Search field, type Button Support, or click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist.

  • Page 141: Toshiba Accessibility

    Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the...

  • Page 142: Trusted Platform Module (Tpm)

    Trusted Platform Module (TPM) NOTE This section only applies to systems with TPM. Your TOSHIBA computer includes the TPM (Trusted Platform Module), which is a security encryption device for your system’s internal storage drive. TPM is already included on your system, but needs to be installed and enabled using the following procedures.

  • Page 143: Fingerprint Authentication Utility

    TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.

  • Page 144: Fingerprint Logon

    Utilities Fingerprint Authentication Utility Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved ® and associated with the user’s Windows user account. When the user attempts to log on again, the user’s fingerprint is read and compared with the user’s enrolled fingerprints;...
  • Page 145 Utilities Fingerprint Authentication Utility ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖...

  • Page 146: Fingerprint Reader Limitations

    TOSHIBA does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of this fingerprint recognition...

  • Page 147: Toshiba Eco Utility

    The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: ❖ Click the Start button and, in the Search field, type eco Utility.

  • Page 148: Toshiba Service Station

    This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers.

  • Page 149: Configfree

    Utilities ® ConfigFree You may disable the TOSHIBA PC Health Monitor at any time by ® uninstalling the software via the Windows Control Panel. Doing so will automatically delete all collected information from the internal storage drive. The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way.

  • Page 150: Configfree ® Utilities

    Utilities ® ConfigFree ® Starting ConfigFree ® To start ConfigFree , be sure the computer has a wired or wireless connection. Then perform any of the following steps: ❖ Click the Start button and, in the Search field, type ConfigFree. In the list that appears above, click on your selection.
  • Page 151 Utilities ® ConfigFree ❖ Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in ® “profiles.” ConfigFree profiles are useful for easily switching network settings and devices. You can switch network settings simply by selecting the profile with the desired settings.
  • Page 152 Utilities ® ConfigFree To create a profile: Click the icon in the notification area. Move the pointer to Profiles. Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window Click Add to start the Create Profile Wizard.

  • Page 153: Chapter 6: If Something Goes Wrong

    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.

  • Page 154: Problems When You Turn On The Computer

    If Something Goes Wrong Problems when you turn on the computer Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
  • Page 155 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error message. Recovery – Windows did not shut down successfully To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged.

  • Page 156: The Windows Operating System Is Not Working

    The output specifications of the AC adaptor must match the input specifications of the computer. If the specifications do not match, locate and use the AC adaptor that shipped with your computer. If the specifications do match, contact Toshiba. See “Contacting Toshiba” on page 179.

  • Page 157: Using Startup Options To Fix Problems

    If Something Goes Wrong ® The Windows operating system is not working ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device.

  • Page 158: Internet Problems

    Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at support.toshiba.com.

  • Page 159: Fixing A Problem With Device Manager

    If Something Goes Wrong Fixing a problem with Device Manager Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable.

  • Page 160: Memory Problems

    If Something Goes Wrong Memory problems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: Click Start, and then click the Shut down button in the lower-right corner of the Start menu.
  • Page 161 After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com.

  • Page 162: Keyboard Problems

    If Something Goes Wrong Keyboard problems Keyboard problems NOTE To capture a print screen of the entire screen, press the key. Fn + PRTSC To capture only the active window displayed, press while Fn + ALT simultaneously pressing the key. PRTSC If, while typing, strange things happen or nothing happens, the problem may be related to the keyboard itself.
  • Page 163 If Something Goes Wrong Display problems If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor’s power cord/cable is firmly plugged into a working power outlet. ❖ Check that the cable connecting the external monitor to the computer is firmly attached.

  • Page 164: Disk Or Storage Drive Problems

    If Something Goes Wrong Disk or storage drive problems Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology.

  • Page 165: Optical Disc Drive Problems

    If Something Goes Wrong Optical disc drive problems You can choose one or both options: ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors Click Start. Error-checking tests and repairs the storage drive. Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented.

  • Page 166: Sound System Problems

    For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.

  • Page 167: Expresscard ® Problems

    If Something Goes Wrong ® ExpressCard problems The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control.
  • Page 168 If Something Goes Wrong ® ExpressCard problems Double-click the appropriate ExpressCard, which will be listed under one of the categories shown, for example: Disk drives, Network adapters, Other, etc. The operating system displays your ExpressCard’s Properties dialog box, which contains information about your ExpressCard configuration and status.

  • Page 169: Printer Problems

    If Something Goes Wrong Printer problems Click Eject [device name] for the device you want to remove. The Safe To Remove Hardware message appears. Remove the device. Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supported. ®...

  • Page 170: Wireless Networking Problems

    If Something Goes Wrong Wireless networking problems You may have connected the printer while the computer is on. Disable Sleep mode, turn off the computer, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the computer back on.
  • Page 171 NOTE To enable or disable wireless communication, use the Hot Key . For more information see “Hot Keys/TOSHIBA Cards” on Fn + F8 page 181. ❖...

  • Page 172: Dvd Operating Problems

    “Checking device properties” on page 159 for instructions on using Device Manager to view the optical disc drive properties. Check the Toshiba Web site for new information on optical disc drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.

  • Page 173: Develop Good Computing Habits

    If Something Goes Wrong Develop good computing habits Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature.

  • Page 174: Data And System Configuration Backup In The Windows

    If Something Goes Wrong Develop good computing habits ® Data and system configuration backup in the Windows operating system ® The Windows operating system offers some easy-to-use features ® for backing up your Windows settings and your data documents and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.
  • Page 175 An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
  • Page 176 If Something Goes Wrong Develop good computing habits Follow these steps to back up your computer or files to optical discs, or a storage drive: NOTE You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. Prepare your backup target by connecting it and/or inserting a blank optical disc in the drive.
  • Page 177 If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep Utility or the battery may be depleted. Lower the limit in the TOSHIBA...

  • Page 178: If You Need Further Assistance

    ( ), if you have a non-Sleep and Charge USB port available or disable the “USB Sleep and Charge function.” For more information, see “TOSHIBA Sleep Utility” on page 137. The eSATA device is not recognized from Sleep or Hibernation mode.

  • Page 179: Contacting Toshiba

    Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. Other Toshiba Internet Web sites toshiba.com...

  • Page 180: Toshiba's Worldwide Offices

    Spain United States The Rest of Europe Toshiba America Information Toshiba Europe (I.E.) GmbH Systems, Inc. Hammfelddamm 8 9740 Irvine Boulevard D-4-1460 Neuss Irvine, California 92618 Germany United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm.

  • Page 181: Appendix A: Hot Keys/Toshiba Cards

    Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖...

  • Page 182: Using The Hot Key Cards

    To use the Hot Key Cards: Press and hold the key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Select the desired option. The selected Card is displayed full-size with its available options below it.

  • Page 183: Hot Key Functions

    Hot keys have a legend on the key indicating the option or feature the key controls. Optical disk drive This TOSHIBA Card or hot key opens/closes the optical disk drive tray on your computer. Selecting this Card or pressing the hot key displays the...

  • Page 184: Volume Mute

    Hot Keys/TOSHIBA Cards Hot key functions Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the...

  • Page 185: Lock (Instant Security)

    Hot Keys/TOSHIBA Cards Hot key functions Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: Fn + (Sample Image) Security options ❖ To enable lock, select ❖...

  • Page 186: Power Plan

    Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.

  • Page 187: Sleep Mode

    Hot Keys/TOSHIBA Cards Hot key functions Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. Selecting this Card or pressing the hot key displays the following options: Fn + (Sample Image) Sleep options ❖ To enable Sleep mode, select ❖...

  • Page 188: Hibernation Mode

    Hot Keys/TOSHIBA Cards Hot key functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. Selecting this Card or pressing the hot key displays the...

  • Page 189: Output (Display Switch)

    Hot Keys/TOSHIBA Cards Hot key functions Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode).

  • Page 190: Display Brightness

    Built-in Display and TV). In extended desktop mode, the image is split into two sides, one side per display device. To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. Fn + This hot key increases the screen brightness.

  • Page 191: Disabling Or Enabling Wireless Devices

    Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ ® ® Wi-Fi enabled—Enables just the Wi-Fi module. ❖...

  • Page 192: Disabling Or Enabling The Touch Pad

    Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling the touch pad This TOSHIBA Card or hot key enables/disables the touch pad. For more information on using the touch pad, see “Using the Toshiba Dual Pointing Device” on page Selecting this Card or pressing the hot key displays the...

  • Page 193: Keyboard Hot Key Functions

    Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions Fn + This hot key takes a snapshot of your display screen. Fn + This hot key allows you to zoom out. This hot key allows you to zoom in.

  • Page 194: Appendix B: Power Cord/Cable Connectors

    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. Canada UL approved CSA approved United Kingdom Europe VDA approved...

  • Page 195: Glossary

    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bits per second Compact Disc CD-ROM Compact Disc Read-Only Memory...
  • Page 196 Glossary DIMM Dual Inline Memory Module Disk Operating System Dots Per Inch Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory EPROM Erasable Programmable Read-Only Memory eSATA external Serial Advanced Technology Attachment File Allocation Table Federal Communications Commission gigabyte Hard Disk Drive HDMI...
  • Page 197 Glossary Read-Only Memory Real-Time Clock Secure Digital SDRAM Synchronous Dynamic Random Access Memory Solid State Drive Thin Film Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User’s Guide. active-matrix display—A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology.
  • Page 198 Glossary backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second).
  • Page 199 Glossary cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD—An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Only Memory)—A form of high- capacity storage that uses laser optics instead of magnetic means for reading data.
  • Page 200 Glossary CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor—An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data.
  • Page 201 Glossary document—Any file created with an application and, if saved to disk, given a name by which it can be retrieved. See also file. double-click—To press and release the pointing device’s primary button ® rapidly twice without moving the pointing device. In the Windows operating system, this refers to the pointing device’s left button, unless otherwise stated.
  • Page 202 Glossary file—A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)—The section of a storage drive that keeps track of the location of stored files.
  • Page 203 HDMI cables. See also HDMI. Hibernation—A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
  • Page 204 Glossary LAN (Local Area Network)—A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)—A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output.
  • Page 205 Glossary motherboard—The computer’s main circuit board that contains the processor, memory, and other primary components. MS-DOS prompt—See system prompt. multi-function drive—A DVD drive that can read and write to CD and DVD media. multimedia—A combination of two or more media, such as sound, animation, and video in a computer program or presentation.
  • Page 206 Glossary password—A unique string of characters entered by a user to verify his or her identity to the computer or the network. PC Card—A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter, sound card, or SCSI adapter.
  • Page 207 Glossary Random Access Memory—See RAM. Read-Only Memory—See ROM. reboot—See boot, restart. removable disk—A disk that can be removed from a disk drive. A Flash drive is one example of a removable disk. resolution—A measure of the sharpness of the images that can be produced by a printer or displayed on a screen.
  • Page 208 Glossary shortcut—See keyboard shortcut. ® Sleep—A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. software—See program.
  • Page 209 Glossary Web—See World Wide Web. ® Wi-Fi —A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)—The worldwide network of Web sites linked together over the Internet.

  • Page 210: Index

    Index charging 41 charging the real-time clock AC adaptor 39 (RTC) 93 AC power 91 conserving power 97 AC power light 39 determine remaining power 95 accessing disposal 104 network 111 indicator light 95 adding installation 100 memory low charge 96 check total memory 52 maintaining 104 memory (optional) 43...
  • Page 211 103 AC adaptor cord to (DC-IN) 40 battery indicator light 95 computer to a network 111 BIOS Setup external monitor via see TOSHIBA Hardware Setup DisplayPort™ 75 button HDMI™-compatible TV or eco Utility™ 99 display device 74...
  • Page 212 Index removing with computer on 89 restore 84 DVD player saving 84 troubleshooting 172 fingerprint DVDs authentication 143 using 85 Fingerprint Authentication Utility using 143 function keys 81 eco Utility™ button 99 eject button optical disc drive 86 headphones eject, optical disc drive 86 using 112 enabling Help and Support...
  • Page 213 LEDs system indicator lights 95 ON/OFF indicator light 95 AC adaptor light 94 AC power light 39 online resources battery light 41 Toshiba 89 Web Camera light 112 optical disc Licenses 18 Auto-Run feature 87 lock handling 87 computer, using 78...
  • Page 214 68 troubleshooting 165 printer using 85 troubleshooting 169 optical discs problem solving troubleshooting 166 contacting Toshiba 179 optical media Startup options 157 recording 88 program, starting 82 optional external devices program, starting from Start menu 83 adding 43...
  • Page 215 79 software Toshiba Setup Wizard 42 online resources 89 work environment 31 registering computer settings Toshiba Web site 42 customize computer settings 77 worldwide offices 180 display output 76 TOSHIBA Accessibility 141 Shut down Toshiba accessories button 44...
  • Page 216 Protect & Fix tab 122 failure 155 Secure tab 121 Error-checking 164 TOSHIBA Button Support 140 eSATA 178 Toshiba Dual Pointing Device 68 ExpressCard® 167 TOSHIBA eco power plan 99 ExpressCard® checklist 167 TOSHIBA eco Utility™ 147 ExpressCard® slot appears dead TOSHIBA Face Recognition Utility ExpressCard®, error occurs 169...
  • Page 217 117 ExpressCard® 113 hot key to set a power plan 99 Memory card reader 114 optical disc drive 85 TOSHIBA eco power plan 99 Web Camera 112 using the keyboard 80 using the Toshiba Dual Pointing Device 68...

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