IBM 3746-900 Manuals

Table of Contents

• • 5

    Table of Contents
  • 11

    Figures
  • 13

    Notices
  • 14

    Electronic Emission Notices
    • 15

      Korean Communications Statement
    • 15

      New Zealand Radiocommunications (Radio) Regulations
  • 14

    European Union (EU) Statement
  • 14

    Year 2000 Statement
  • 16

    Service Inspection Procedures
  • 16

    Trademarks
  • 17

    About This Guide
  • 17

    How This Guide Is Organized
  • 17

    How to Use This Guide
  • 17

    Who Should Use This Guide
  • 18

    Glossary
    • 19

      Additional Information On the Web
    • 19

      Online Documentation From CD-ROM
  • 18

    Where to Find More Information
  • 19

    Service Personnel Definitions

• 21

  Chapter 1. Installing and Setting Up Your Service Processor

  • 21

    Prerequisite Documentation
  • 23

    Installation Scenarios
  • 27

    Installing Your Service Processor (Based On 6578 Model RAU)
    • 27

      Service Processor Overview
    • 27

      Service Processor Environment
    • 28

      Service Processor Installation Tasks
    • 28

      Step 1: Preparing Your Installation
    • 29

      Step 2: Installing the System Unit, Display, and Keyboard
    • 30

      Installing Label On the Front Side of the Service Processor
    • 30

      Installing Brackets PN 58G5752
    • 31

      Installing Plate PN 58G5755
    • 31

      Installing Captive Nuts for the Service Drawer
    • 32

      Installing the Service Drawer
    • 33

      Installing the Service Processor Unit in the Controller Expansion (Front Side)
    • 33

      Installing the Display in the Controller Expansion (Front Side)
    • 34

      Installing the Keyboard
    • 35

      Cable Locations
    • 35

      Installing the Display and Keyboard On a Table
    • 36

      Power Cords Connection
    • 37

      Power Cord for Power Strip
    • 38

      Step 3: Installing the Service Processor Access Unit (8228)
    • 38

      Use of the 8228 Setup Aid
    • 39

      Installing the 8228 (Controller Expansion Rear Side)
    • 40

      Connecting the 8228 to the Service Processor
    • 40

      Connecting the 8228 to the Service Processor Installed in the Controller Expansion
  • 41

    Step 4: Installing and Connecting the RSF Modem to the Service Processor
    • 42

      Step 5: Installing and Connecting the 7858 to the Service Processor
    • 42

      7858 Modem Installation
      • 43

        Installing the Modem
      • 45

        Setting the 7858 Connected to the COM1 Connector (ASYN)
      • 45

        Saving the Configuration of the 7858
      • 46

        Connecting the 7858
      • 46

        Connecting the Service Processor (6578) From COM1 to the 7858
      • 46

        Installing the 7858 in the Controller Expansion
    • 47

      Step 6: Installing and Connecting the 7857 to the Service Processor
    • 47

      Telecommunication Cables Part Numbers
      • 51

        Setting the 7857 Connected to the COM1 Connector (ASYN)
      • 51

        Saving the Configuration of the 7857
      • 51

        Connecting the 7857 to COM1
      • 51

        Connecting the Service Processor (6578) From COM1 to the 7857
      • 52

        Installing the 7857 in the Controller Expansion
    • 53

      Step 7: Customizing Your Service Processor
    • 54

      MOSS-E View Primary Panel
    • 55

      Service Processor Customization
    • 56

      Customer Information Customization
    • 56

      SP Time and Date Customization
    • 57

      Service LAN Addresses
    • 58

      Netview Links
    • 59

      Netview Link/Reporting Customization
    • 60

      Example of Switched Major Node Definition
    • 61

      Example of NCP Generation for an SDLC Link to Netview
    • 61

      Example of NCP Generation for a LAN Link to Netview
    • 62

      Token-Ring 3270 Session Customization
    • 62

      CCM Remote Configuration Panel
    • 63

      Example of a Switched Major Node Definition
    • 64

      Retain Customization
    • 65

      DCAF Links
    • 66

      DCAF Customization
    • 67

      Point-To-Point Protocol Configuration
    • 68

      Java Console Configuration
    • 68

      SP Customization Message
  • 69

    Completing Your Installation
    • 69

      SP Customization in Progress
    • 69

      SP Customization Completed
    • 69

      SP Reboot

• 71

  Chapter 2. Service Processor Problem Determination

  • 71

    MAP: Entry Point for Problem Isolation
  • 72

    AC Outlet Distribution Box Connections in Controller Rack
  • 77

    MAP: Service Processor / Display / Keyboard Problem Isolation
  • 77

    LAN Attached to the Service Processor

• 81

  Chapter 3. Service Processor Troubleshooting

  • 81

    MAP: Service Processor Troubleshooting
    • 95

      Beep Symptoms
    • 97

      No Beep Symptoms
  • 98

    Display
    • 99

      Keyboard Connector Voltages
    • 100

      Power Supply
  • 102

    Undetermined Problems
  • 103

    Devices List
  • 104

    Hard Disk Drive Boot Error
  • 105

    Token-Ring Adapter Card LED Status
    • 106

      Token-Ring Table Terms and Definitions
  • 107

    Additional Service Information
    • 108

      Vital Product Data
  • 109

    Alert On LAN
    • 110

      Hard-Disk Drive Jumper Settings
    • 111

      Drive Connector Labels
    • 111

      CD-ROM, PD/CD-ROM Drive Jumper Settings
    • 112

      BIOS Levels
    • 113

      Flash (BIOS/VPD) Update Procedure
    • 114

      Power Management
      • 115

        Setting Automatic Hardware Power Management Features
    • 116

      Flash Over LAN (Update POST/BIOS Over Network)
    • 117

      System Board Memory

• 119

  Chapter 4. Service Processor Diagnostics and Test Information

  • 120

    Error Code Format
  • 121

    Diagnostics Test Programs
    • 122

      Starting the IBM PC Enhanced Diagnostics Program
  • 123

    IBM PC Enhanced Memory Diagnostics
  • 124

    Test Results
  • 125

    Quick and Full Erase - Hard Drive
  • 126

    Viewing the Test Log
  • 127

    IBM PC Enhanced Diagnostic Error Codes

• 145

  Chapter 5. Service Processor Frus / Display Exchange

  • 146

    Removing and Installing Service Processor FRU
    • 148

      Battery Exchange
    • 149

      Screw Locations
    • 149

      Processor Exchange
    • 150

      Hard Disk Drive Exchange
    • 151

      CD-ROM Drive Exchange
    • 152

      Token-Ring Adapter Card Exchange
    • 153

      Other Frus Exchange
    • 154

      After Battery or Board Exchange
    • 156

      After Hard Disk Drive Exchange
    • 159

      Customization Panel
    • 159

      After Other FRU Exchanges

• 161

  Chapter 6. CE Leaving Procedure

• 163

  Appendix A. Safety Information

  • 164

    Electrical Safety
  • 165

    Safety Inspection Guide
  • 166

    Handling Electrostatic Discharge-Sensitive Devices
  • 167

    Safety Notices (Multilingual Translations)

• 185

  Appendix B. Specifications 6578

• 185

  Appendix C. Parameter Worksheets

  • 186

    Service Processor Integration
  • 187

    Network Routing Protocol for Each Processor Type
    • 188

      Sna/Subarea Network
  • 189

    Parameter Definitions for Point-To-Point Link Definition

• 191

  Appendix D. Supported Connections Between the Service Processor and a Remote Workstation

• 193

  Appendix E. Use of the 7855 Buttons: ←, ↑, →, and ↓

• 195

  Appendix F. Controller Expansion Component Locations

  • 196

    Controller Expansion Inventory Chart (Front View)
  • 197

    Controller Expansion Inventory Chart (Rear View)
  • 198

    Installing Captive Nuts and Brackets for the Display, Drawer, SP and NNP Based On PC Type 6578
  • 199

    Installing Captive Nuts for Lcbs
  • 200

    Installing Captive Nuts for 8229S
  • 201

    Installing Captive Nuts and Brackets for MAE
  • 202

    Installing Brackets (PN 58G5752) for Processor Type 6578
  • 203

    Units Installation in the Controller Expansion (SP and NNP Type 6578
  • 203

    Units Installation in the Controller Expansion
  • 204

    Connecting the Units to the Ac Outlet Distribution Box
  • 205

    Service Processor and Network Node Processor Cables for 3746-900

• 205

  Appendix G. Service Processor External Cable References

  • 206

    Service Processor and Network Node Processor Cables for 3746-950
  • 207

    Service Processor Cables for 3745 Models Xxa
  • 207

    Service Processor Cables for the 3745 Models 21A, 31A, 41A, 61A, and 17A
    • 208

      LAN Cable
  • 208

    Cable From the Service Processor Processor to the 8228
    • 209

      Cable Between the Service Processor and the Modem (PN 0782985
    • 209

      Modem Cables Pin Assignments (PN 0782985)
  • 209

    Cable From the Service Processor to the External Modem for RSF
    • 210

      Modem Cable Adapter (PN 0782984)
    • 210

      Modem Cables Pin Assignments (PN 0782984)
    • 211

      Cables Between the Service Processor and the Display
    • 211

      Extender Cable for Service Processor and Display Connection
    • 212

      Cables Between the Service Processor and the Display
    • 212

      Keyboard Extender Cable
    • 212

      Mouse Extender Cable

• 215

  Appendix H. Service Processor Aids

  • 216

    Input/Output Connectors
  • 217

    Front Bezel
  • 218

    CD-ROM Drive Removal
  • 219

    System Board Layout
  • 221

    System Board Switch Settings
  • 222

    Service Processor Configuration / Setup Utility

• 231

  Appendix I. Service Processor Part Numbers

  • 232

    Parts Listing

• 235

  Appendix J. Bibliography

  • 240

    Service Documentation for the IBM 3746 Model 950
    • 241

      Mae
  • 244

    Customer Documentation for the 3745 (All Models) and 3746 (Model 900)
  • 250

    Additional Customer Documentation for the 3745 Models 130, 150, 160, and 170
  • 251

    Service Documentation for the IBM 3745 (Models 210, 21A, 310
  • 256

    Additional Service Documentation for the IBM 3745 Models 130