Ssh; Capturing The Phone Screen - AudioCodes C450HD User's And Administrator's Manual

CHAPTER 7 Troubleshooting
➢
To enable from the phone Remote Logging via Syslog:
1. Log in to the phone as Administrator and go back.
2. In the 'Device administration' screen, select Debugging.
3. Select Remote logging.
4. Configure the 'Remote IP address' and 'Remote port' and enable 'Remote Logging'; the device
starts sending logs to the Syslog server.
Network administrators can also enable Syslog using Secure Shell (SSH) protocol.
➢
To enable Syslog using SSH protocol, type the following command at the shell
prompt:
setprop persist.ac.rl_address <syslog_server_ip>:<port>.
➢
To disable Syslog using SSH, type the following command at the shell prompt:
setprop persist.ac.rl_address ""

SSH

After Administrator sign-in for which you need to know the administrator username and password
admin and 1234 are the defaults), the phone is accessed by default via Secure Shell (SSH)
cryptographic network protocol.
SSH access allows network administrators more debugging capabilities. For example:
■ Pulling files from the phone sdcard (using the curl command)
■ Capturing the phone screen (see
■ Running the tcpdump tool (see
information)
Using SSH, network administrators can also:
■ Activate DSP recording (see
■ Get the phone's IP address (see
information)
■ Get version information (see
information)
■ Install the Teams apk (or any other apk) (see
using SSH

Capturing the Phone Screen

This feature allows network administrators to effectively collaborate to debug issues.
C450HD IP Phone for Microsoft Teams Application User's and Administrator's Guide
Capturing the Phone Screen
Running the tcpdump Tool
Activating DSP Recording
Getting the Phone IP Address
Getting Information about Phones
on page 54 for more information)
below for more information)
on the next page for more
on the next page for more information)
Installing the Teams APK (or Any Other APK)
- 51 -
on page 53 for more
on page 53 for more