Opting In Or Out Of Call Queues; Setting Status - AudioCodes 400HD Series User's And Administrator's Manual
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Also See for 400HD Series:
- Administrator's manual (235 pages) ,
- User's and administrator's manual (124 pages) ,
- User manual (60 pages)
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CHAPTER 4 Teams Application
4.
Select the phone icon; audio informs you that you can activate the person's profile. Double-
touch the icon; the person's profile screen opens displaying their name, position, email,
hyperlinked work phone number and hyperlinked mobile phone number.
5.
Select the star icon; audio informs you that you can add to Favorites; double-touch to
activate it.
Opting in or out of Call Queues
Call queue agents can opt out of call queues or opt in based on settings a vailable on the Teams
phones.
Setting Status
You can set a status message to add more substance to your presence status. For example, a
status message such as 'Working from home' adds more substance to the presence status of
'Available'.
➢ To set presence status:
1.
In the home screen, select the user (avatar) picture.
2.
Select Set status message.
C448HD C450HD | Users & Administrator's Manual
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