Warranty And After-Sales Service - NTT docomo Arrows Kiss F-03E Instruction Manual

Warranty and After-Sales
Service
❖
Warranty
･
The terminal is provided with a written warranty. Make sure
that you receive it. Check the written contents and items
such as "販売店名・お買い上げ日 (Shop name/date of
purchase)" and keep it in a safe place. If it does not contain
the necessary information, immediately contact the shop
where you bought it. The warranty is valid for a period of
one year from the date of purchase.
･
This product and all accessories are subject to change, in
part or whole, for the sake of improvement without prior
notice.
･
Since troubles, repair or other handling of the terminal may
cause contents in the Phonebook etc. to be modified or
deleted. DOCOMO recommends making a copy of the
Phonebook data etc., in case.
* Data such as phonebook entries in the terminal can be saved in a
microSD card.
* Data such as phonebook entries can be backed up to Data center using
Data Security Service (subscription is required).
❖
After Sales Services
■ When problems occur
Before requesting repair, read the section on
"Troubleshooting" in this manual (→P176). If the problem still
persists, contact "Repairs" on the last page of this manual (in
Japanese only).
■ If the result of inquiries indicates that a repair is
required
Take the terminal to DOCOMO-specified repair office. Be sure
to check the opening hours of the office before you go. The
warranty must be presented to receive warranty service. Note
that, repair may take longer time depending on the state of
damage.
■ In the warranty period
･
The terminal is repaired at no charge subject to the
conditions of the warranty.
･
The warranty must be presented to receive warranty service.
Repair requests that are not accompanied by the warranty or
that involve malfunction and damage due to incorrect
handling by the owner (damage of liquid crystal, connector,
etc.) will only be repaired at the owner's expense, even if the
warranty period is still effective.
･
The subscriber is charged even during the warranty period
for the repair of failures caused by the use of devices or
consumable items that are not DOCOMO-specified.
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Appendix/Index