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Smartphone Anshin Remote
Support
By sharing screens of your terminal with DOCOMO, you can
receive technical support to make settings. (In Japanese only)
･
This service is not available when your docomo mini UIM
card is not inserted, during international roaming, or in
Airplane mode.
･
Smartphone Anshin Remote Support is a charged service
requiring subscription.
･
Some operations and settings are not supported.
･
For details of Smartphone Anshin Remote Support, refer to
NTT DOCOMO's website.
1
Call スマートフォン遠隔サポートセンター
(Smartphone Remote Support center)
0120-783-360
Business hours: 9:00 a.m. to 8:00 p.m. (open all
year round)
2
From the Application menu, [遠隔サポート
(Remote support)]
･
For the first using, agree to "ソフトウェア使用許諾書
(License Agreement)".
3
Enter connection number notified by DOCOMO
4
Remote support starts when you are
connected
Resetting the terminal
Reset the terminal to the default state. All installed
applications and saved data to the terminal, for the most part,
however, are deleted.
･
To erase SD card data, see "Erasing data in microSD card
(Format)".→P103
1
From the Home screen,
PERSONAL, [More...]→[Backup & reset]→
[Factory data reset] → [Reset phone]
･
When Security unlock preference is set, authentication
is required.
2
[Erase everything]
A short while after the reset is completed, the terminal will
be restarted.
･
Do not turn the terminal OFF or remove the battery
pack.
✔INFORMATION
･
When the touch panel is not working properly, etc., turn the
terminal OFF and ON.
184
→[Settings]→In
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