Smartphone Anshin Remote Support; Resetting The Terminal - NTT docomo Arrows Me F-11D Instruction Manual

Smartphone Anshin Remote
Support
By sharing screens of your terminal with DOCOMO, you
can receive technical support to make settings. (In
Japanese only)
･
This service is not available when your docomo mini
UIM card is not inserted, during international roaming,
or in Airplane mode.
･
Smartphone Anshin Remote Support is a charged
service requiring subscription.
･
Some operations and settings are not supported.
･
For details of Smartphone Anshin Remote Support, refer
to NTT DOCOMO's website.
1
Call スマートフォン遠隔サポートセンター
(Smartphone Remote Support center)
0120-783-360 (In Japanese only)
Business hours: 9:00 a.m. to 8:00 p.m. (open
all year round)
2
From the Application menu, [遠隔サポート
(Remote support)]
･
For the first using, agree to "ソフトウェア使用許諾書
(License Agreement)".
3
Enter connection number notified by
DOCOMO
4
Remote support starts when you are
connected

Resetting the terminal

Reset the terminal to the default state. All installed
applications and saved data to the terminal, for the most
part, however, are deleted.
From the Home screen, m→[Settings]
1
→[Backup & reset]→[Factory data reset]→
[Reset phone]
･
When Security unlock preference is set,
authentication is required.
･
If [Erase SD card] is marked, data in the microSD
card will be erased.
2
[Erase everything]
A short while after the reset is completed, the terminal
will be restarted.
･
Do not turn the terminal OFF or remove the battery
pack.
✔INFORMATION
･
When the touch panel is not worked properly, etc., turn
the terminal OFF and ON.
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Appendix/Index