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Normal calls are restricted by access
●
control.
Appears when normal voice call service is
hard to receive because communication
lines are busy.
Emergency calls are restricted by access
●
control.
Appears when emergency voice call service
is hard to receive because communication
lines are busy.
Calls are restricted by access control
●
Appears when normal/emergency voice
call service is hard to receive because
communication lines are busy.
SIM card is locked
●
Enter your PIN code (P.151) correctly.
SIM card is PUK-locked
●
Enter your PUK (Personal Unblocking Key)
(P.151) correctly.
PIN lock disable code is locked.
●
PIN lock disable code is locked. Please
contact a docomo Shop.
The phone storage is full
●
There is no memory space. Delete log
information etc. in Browser (P.127) or
unnecessary applications (P.146) to obtain
memory space.
Smartphone Anshin
Remote Support
By sharing screens of your terminal with NTT
DOCOMO, you can receive technical support
to make settings (in Japanese only).
This service is not available when your
･
docomo mini UIM card is not inserted, during
international roaming, or in Airplane mode.
Smartphone Anshin Remote Support is a
･
service requiring subscription.
Some operations and settings are not
･
supported.
For details on Smartphone Anshin Remote
･
Support, refer to NTT DOCOMO website.
Call
スマートフォン遠隔サポートセン
1
(Remote support center for
ター
smartphone).
■
スマートフォン遠隔サポートセンター
(Remote support center for
smartphone)
0120-783-360
Business hours: 9:00 a.m. to 8:00 p.m.,
open all year round
Appendix/Index
257
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