113.04 Led Printhead Signal Failure (M); Led Printhead Failure (Y) - Lexmark C950 Service Manual

Step Action and questions
Check the event log for the
2
history of errors that occurred.
1. Enter the Diagnostics Menu.
2. Navigate to EVENT LOG.
3. Touch Display Event Log.
Has any connection-related
errors occurred?

113.02-113.04 LED printhead signal failure (M)

Step Action and questions
Check the LED printhead.
1
Is the above component
properly connected?
Replace the LED printhead.
2
Go to
"LED printhead removal"
on page 4-96.
Does the error remain?
Replace the printhead interface
3
contact.
Does the error remain?
POR the machine.
4
Does the error continue?

114.01 LED printhead failure (Y)

Step Action and questions
Check the LED printhead (Y) for
1
proper installation.
Is the LED printhead (Y)
properly installed?
Check the event log for the
2
history of errors that occurred.
1. Enter the Diagnostics Menu.
2. Navigate to EVENT LOG.
3. Touch Display Event Log.
Has any connection-related
errors occurred?
Yes
Go to step
"113.02-113.04 LED
printhead signal failure (M)" on
page 2-39.
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Replace the upper printer engine
PCBA.
Go to
"Upper printer engine
PCBA removal" on page 4-180.
Yes
Go to step 2.
Go to
"113.02-113.04 LED
printhead signal failure (M)" on
page 2-39.
5058-030
No
Replace the LED Printhead (M).
Go to
"LED printhead removal"
on page 4-96.
No
Replace the connections.
Replace the printhead flat data
cable.
Problem resolved
Problem resolved
Problem resolved
No
Install the LED printhead (Y)
properly.
Replace the LED printhead (Y).
Go to
"LED printhead removal"
on page 4-96.
Diagnostic information
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