172
ultimail Operator Manual
15.3
How to prevent jamming and double-feeding during
batch mailing
By simple preventive measures and special care when positioning the stacks, you
can reduce feeding incidents and increase processing speed.
Selecting and preparing the mail pieces
Material and form of the mail pieces are of essential influence on the behaviour during
feeding and separating from the stack. We have had good experiences with
processing envelopes of gray recycling material.
When setting the lateral letter guide
Letter guide face
Thick letters (> 2 mm)
Thin material (< 2 mm)
Letter guide
Shortly press on the stack to remove any
air.
Fan the stack from all sides by waving
several times. Air can thus enter between
the mail pieces and paper dust will be
removed.
Cards
Leaf open the stack from all sides.
Sort out any cards which are too strongly
arched (arch > 4 mm).
Sort out any cards with front edge arched
upward.
– The stack should have enough
clearance between letter guide face
and adjustable letter guide (about
2 to 3 mm).
– Avoid too large clearance between
letter guide face and adjustable letter
guide. If the clearance is too wide, the
mail pieces are not correctly guided
during feeding. This may result in off
straight franking imprints or frequent
jamming.
– The adjustable letter guide is provided
with a narrow loading area at the inner
side. Adjust the letter guide so that the
stack is securely sitting on this surface.
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