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FP ultimail Operator's Manual

Franking system
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Franking System
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  • Page 1 Franking System Operator Manual...
  • Page 2 The control panel – display and keyboard Multi function keys Display Multi function keys (soft keys) (illuminated) (soft keys) Arrow keys Franking labels SET UP menu: Change system settings Loading postage: TELESET Display postage register Info key: Back to the home menu Display help Start/Stop key: Go back to the higher...

  • Page 3: Table Of Contents

    On the sealer: adjust letter guide (ultimail with sealer only) __________38 6.1.2 6.1.3 On the feeder: adjust letter guide (ultimail with feeder only) __________40 Switch on / off seal function (ultimail with feeder / sealer only) _________41 6.1.4 Change account ________________________________________42 Positioning and franking a letter ____________________________43 6.3.1...
  • Page 4 Franking DX-mail _______________________________________ 51 Working with the batch counter ____________________________ 52 Using the ultimail as incoming mail stamp ___________________ 55 Seal only function (ultimail with feeder / sealer only) _________________ 56 Differential weighing (optional) ______________________________ 57 Using an external postage scale ___________________________ 60 7.6.1...
  • Page 5 Contents 12 Print image data administration _________________________________87 12.1 Logo display and printing _________________________________87 12.2 Change the logo names __________________________________88 12.3 Enter / change / save SMS texts ___________________________89 12.4 Loading print image data from card _________________________93 12.5 Delete print image data __________________________________94 13 Advanced settings and system information _______________________95 13.1 Setting the operating mode _______________________________95...
  • Page 6 Filling the water tank (feeder / sealer ultimail) ____________________ 151 14.6 Adjust moistening level (feeder / sealer ultimail) __________________ 153 14.7 Cleaning / changing the moistening sponge (feeder / sealer ultimail) __ 154 14.8 Cleaning / changing the moistening brush (feeder / sealer ultimail) ___ 158 14.9 14.10...

  • Page 7: About This Operator Manual

    About this Operator Manual About this Operator Manual Please read this Operator Manual before using the ultimail franking system. Please keep the manual near the ultimail at all times for reference. This Operator Manual applies to all configurations and equipment varieties of franking machines ultimail 60 and ultimail 90.

  • Page 8: Safety Tips

    It is not possible to operate the sealer without the ultimail franking machine. • The ‘Feeder ultimail’ is intended for use with the ultimail 60 / ultimail 90 franking machine. It is not possible to operate the feeder without the ultimail franking...
  • Page 9 • Only have maintenance and repair work done by qualified personnel authorised by Francotyp-Postalia. Otherwise your warranty will be voided. You will be liable for any damages. • Observe the specific notes for moving the ultimail franking system on page 183 if you wish to install the ultimail at another location.

  • Page 10: Short Description Of The Ultimail

    At a glance, the home menu will show you the current settings for the franking imprint. You simply position the letter – the ultimail will take the letter, frank it and place it in the catch tray ready for dispatch.
  • Page 11 – Differential weighing. Weighing mode for convenient franking of letter stacks. The ultimail determines the weight of the complete letter stack and sets the postage for each letter when feeding – according to the change in weight.
  • Page 12 GSM modem can be used for communi- cation with the data centre. – The mailcredit Kit allows you to connect the ultimail to a computer and thereby via the internet to the data centre. Furthermore, you can update the software of your ultimail franking machine with mailcredit.

  • Page 13: Switching The Ultimail On / Off

    Switching the ultimail ON / OFF Switching the ultimail ON / OFF Use the power switch on the back of the franking machine to switch the ultimail franking system ON / OFF. Switching on • Switch the power switch on the back of the franking machine to the position.
  • Page 14 Operator Manual Switching off Caution! Always switch the ultimail off using the power switch. Never simply pull the power cord or interrupt the power in any other way before the printing system has moved to sealed position. That way you can prevent drying and maintain a constant printing quality.

  • Page 15: Ultimail Operating Basics

    In this chapter you will learn about the basic ultimail functions and how to use the operating menu. Access control by MASTER / USER card MASTER card and USER card, both designated as access cards, control access rights to the ultimail.

  • Page 16: The Operating Menu

    In this chapter you will get to know the home menu and product selection menu. All other ultimail menus work in a similar way. You will soon get used to the other windows (SET UP menu, input, prompt, error message, help).
  • Page 17 (These are the two keys at the top right next to the display.) The ultimail opens the product selection menu displaying the current product settings. The product selection menu...
  • Page 18 MORE / PREVIOUS. – manually specify the weight (using the multi function key to the right of WEIGHT). – weigh letters (ultimail with scales only). Some of the multi function keys are without function in the product selection menu (see the figure).

  • Page 19: Trial Run (Zero Test Print)

    ‘0000’ (zero test print). Setting the zero test print • In the home menu: Press the multi function key next to PRODUCT SELECTION. The ultimail opens the product selection menu. • Scroll using MORE until the OTHER option appears.
  • Page 20 Operator Manual • Select OTHER. • Select ZERO TEST PRINT. • Press the key to change to the home menu. The postage value for the zero test print is set to £ 0.00. You can feed an empty envelope for a...
  • Page 21 • Push the envelope in until the letter sensor recognises the envelope and starts letter transport. The ultimail feeds the envelope, prints, and places the printed envelope in the Letter guide face catch tray. Position, in the same way, an empty envelope for trial run at the sealer or at the feeder.

  • Page 22: Setting The Franking Imprint

    (e.g. FIRST CLASS, OVERSEAS MAIL). In order for this to function, the automatic endorsement setting has to be enabled in the SET UP menu (see page 117). Type of mail endorsements cannot be set manually. After switching the ultimail on, the settings for the franking imprint are as follows: –...

  • Page 23: Postage Value / Royal Mail Product

    Setting the franking imprint Postage value / Royal Mail product ultimail uses the selected mailing data and the indicated weight to automatically set the postage, i.e. the price for the Royal Mail product. The following chapters describe in detail how to select mailing data and how to set the weight.
  • Page 24 This query does not appear if the current weight = 0 g. The weight of the memory is set. The ultimail returns to the home menu. The saved data and the corresponding postage are set. Following MEMORY the number of the set memory appears.
  • Page 25 • Position more envelopes if necessary. • Use the key to print the list on labels (ultimail with label dispenser only). You can also call up the memory directly in the home menu: • Type the memory number in the home menu.

  • Page 26: Setting Mailing Data

    Setting mailing data 5.1.2.1 Selecting the mailing data for a new product You set the mailing data in a dialogue with the franking machine, i.e. the ultimail requests all the data required for calculating postage one after the other. Select the desired mailing data using the multi function keys to the left of the display.
  • Page 27 • Use the multi function keys to select the desired service. In the example: RECORDED DELIVERY. You can select several special services for one delivery. The ultimail assists you complying with postal regulations by not allowing combinations that do not exist. Deselecting a special service: •...
  • Page 28 Please contact Royal Mail to be informed of the latest regulations. ultimail may use a pop up to prompt you for additional entries. For example, you have to enter the value of the mail piece when using ENHANCED COMPENSATION.

  • Page 29: Editing A Product

    5.1.2.2 Editing a product • Press one of the two multi function keys to the right of the postage value / product display. The ultimail opens the product selection menu displaying the current product settings. For the selected product you can –...

  • Page 30: Setting The Weight

    The pop up for the weight appears. • Type the weight in grams. • Confirm with the key. The ultimail closes the pop up. The weight is set. Manual weight input ultimail sets the appropriate postage value for franking using the selected mailing data and the displayed weight.

  • Page 31: Using The Integrated Scales: Weighing Mail Pieces (Optional)

    Setting the franking imprint 5.1.3.2 Using the integrated scales: weighing mail pieces (optional) Using the ultimail with scales lets you quickly and reliably determine the weight for each mail piece and accordingly set the postage. You can perform weighing in the home menu but also in the product selection menu.

  • Page 32: Entering The Postage Value Manually

    5.1.4 Entering the postage value manually There may be particular cases where the ultimail fails to calculate the postage. In such a situation you have to enter the postage value manually. • In the home menu: Press the key next to PRODUCT SELECTION.
  • Page 33 Setting the franking imprint • Select the desired option. In the example: PARCEL FORCE WORLD WIDE FRANK. The ultimail opens a pop up for entering the postage value. • Enter the postage value of the mail piece. • Confirm with the key.

  • Page 34: Date

    The date for the franking imprint is set automatically to the current date by the system clock. You can set the date forward. The ultimail does not allow dating ahead too much in advance as well as setting the date backward.

  • Page 35: Logo / Advertising Imprint

    – ultimail can save up to 9 different logos. All saved logos are available to all users. For logo administration, read chapter 12. – Logos on a USER card. You can order USER cards with a logo of your choice from Francotyp-Postalia.
  • Page 36 USER card is plugged. If you know the logos and the associated codes saved in the ultimail, you can directly set the advertising imprint in the home menu: • Type the logo number.

  • Page 37: Sms Text

    • Press the key next to the desired SMS text. In the example, this is “YOUR TEXT MESSAGE”. The ultimail goes back to the home menu. The SMS text is set. You can also directly set the SMS text in...

  • Page 38: Franking

    6.1.2 On the sealer: adjust letter guide (ultimail with sealer only) The letter guide ensures that letters are fed in straight run. You adjust the letter guide to the envelope format using the bar. The format markings on the letter receiving tray facilitate the adjustment.
  • Page 39 Franking The letter guide moves upwards. • Hold the bar in the grip recess and slide it so that the letter guide outside is directed to the suitable format marking. The letter guide is adjusted correctly if the format marking arrow points to the exterior of the letter guide.

  • Page 40: On The Feeder: Adjust Letter Guide (Ultimail With Feeder Only)

    6.1.3 On the feeder: adjust letter guide (ultimail with feeder only) The letter guide ensures that letters are fed in straight run. You adjust the letter guide to the envelope format using the bar. The format marks on the letter receiving tray facilitate the adjustment.

  • Page 41: Switch On / Off Seal Function (Ultimail With Feeder / Sealer Only)

    (about 2 to 3 mm). Extension bracket 6.1.4 Switch on / off seal function (ultimail with feeder / sealer only) Seal If the letters are to be sealed: • Place the switch to the rear into seal position.

  • Page 42: Change Account

    • Press the key next to the desired account. In the example, this is account 10789 “Service”. The ultimail goes back to home menu. The selected account is set. You can also directly set the account in the home menu.

  • Page 43: Positioning And Franking A Letter

    Franking Positioning and franking a letter You can use the ultimail to frank letters and postcards. Format and material of mail pieces must meet the specifications on page 199. We recommend using envelopes made of ink-absorbent material with as smooth a surface as possible.

  • Page 44: Ultimail With Sealer (Optional)

    Operator Manual 6.3.2 ultimail with sealer (optional) If the ultimail is ready for operation you can feed your mail pieces for sealing and franking. ‘Ready for operation’ means: – ultimail shows the home menu – the postage value is displayed –...
  • Page 45 Franking Feeding similar mail pieces Especially when franking large quantities of similar mail pieces, you can save time by optimised letter feed. • Arrange letters so that address areas are face up. • Loosen letter stack with the upper edge on a level base and shake smooth.

  • Page 46: Ultimail With Feeder (Optional)

    – Position letters of the same format only (max. 353 mm x 250 mm). – Only position letters of nearly the same thickness ( 1 mm). – The ultimail processes letters of a thickness up to 6.35 mm. – Observe limits of stack heights. Prepare letter stack •...
  • Page 47 Positioning and franking a letter stack If the ultimail is ready for operation you can feed the letter stack for franking. ‘Ready for operation’ means: – ultimail shows the home menu –...

  • Page 48: Positioning Single Letters

    Operator Manual Letter transport starts automatically when the sensor recognises the letter stack. The feeder separates the letters individually from the stack, moistens the flap (if seal function is switched on) and transfers the letter to the franking machine. The franked letter is placed in the catch tray.

  • Page 49: Franking Labels (Optional)

    Franking Franking labels (optional) The ultimail uses the ‘Label dispenser’ option to print self-adhesive labels. You can order suitable labels for the ultimail from Francotyp-Postalia. Caution! Only use original FP labels. Do not put in more than the pre- packaged 40 labels. We can ensure correct label processing only when you comply with this.

  • Page 50: Special Functions

    Using the DX feature (optional) 7.1.1 Things worth knowing about the DX feature The ultimail can frank mail pieces for dispatch by the private carrier DX. You can switch between carriers in the SET UP menu. In order to use the DX feature it has to be...

  • Page 51: Franking Dx-Mail

    SECOND MODE SETTING CARRIER. SECOND CARRIER DX mode The ultimail sets the DX mode. The status line shows SECOND CARRIER. Franking DX-mail • Enter the desired postage in pence. The entered value appears at the bottom right of the status line.

  • Page 52: Working With The Batch Counter

    You can use the batch counter function to frank a preset number of letters. This function is especially useful for stack processing with feeder: – The ultimail will stop once the total number of letters is finished. – You can start again with key and frank the next stack.
  • Page 53 Special functions ultimail closes the pop-up window and sets the new value for the pre-select counter. You can also set the pre-select counter directly in the SET MODE menu: Enter the desired number and confirm with the key next to PRE-SELECT COUNTER.
  • Page 54 Operator Manual Selecting total pieces in the home menu You can also select total pieces directly in the home menu for “single use”. The pre-select counter in the SET UP menu remains unchanged, i.e. after the set number of pieces has been proc- essed, the status of the pre-select coun- ter in the SET UP menu will be re-set.

  • Page 55: Using The Ultimail As Incoming Mail Stamp

    For registering your incoming mail (up to a thickness of 6.35 mm), you can use the ultimail as incoming mail stamping machine. For this function, use the INCOMING STAMP mode. The ultimail will print ‘Received on: …’ together with the date displayed. All users can use this function, even without access card.

  • Page 56: Seal Only Function (Ultimail With Feeder / Sealer Only)

    • Select MODE SETTING ONLY TRANSPORT, NO PRINTING. ONLY TRANSPORT, NO PRINTING The ultimail goes back to home menu. In the status line, you will see MODE: ONLY TRANSPORTING. • Position the letters, as usual, at the sealer or feeder.

  • Page 57: Differential Weighing (Optional)

    You simply place a stack of mail pieces on the weighing platform, then remove them one by one for franking. The ultimail constantly checks for changes in weight and sets the postage value for each letter accordingly.
  • Page 58 No weight and postage value are displayed. • Remove one letter from the stack or from the box. The ultimail determines the change in weight and calculates the postage value. • Position the letter as usual. • Handle the remaining mail pieces in the...
  • Page 59 Special functions When you empty the weighing platform the ultimail asks you if the set weight is to be used. • Acknowledge with YES to frank the last letter of the stack. • Press NO to discard the displayed weight (e. g. because you removed the empty box last).

  • Page 60: Using An External Postage Scale

    7.6.1 Connecting an external postage scale The ultimail is equipped as a standard feature with a 9-pin interface. You can connect to this interface an existing postage scale made by Francotyp-Postalia (e.g. a flexi- scale). For connecting an external postage scale to the ultimail, you need a special interface cable.

  • Page 61: Using Ultimail With An External Postage Scale

    Special functions 7.6.2 Using ultimail with an external postage scale You only use the external postage scale with the ultimail to determine and set the weight. The postage calculation of the scale is not used in connection with the ultimail.

  • Page 62: Postage Register

    Operator Manual Postage register The ultimail saves important parameters and postage used information in registers. You can have the register states displayed and printed on an empty envelope or a label. • Press key. You will see the current register states: R1 –...

  • Page 63: Loading Postage - Teleset

    Loading postage – TELESET Loading postage – TELESET TELESET is the loading of the desired postage credit. To load postage, your ultimail establishes a connection with the Teleset data centre (TDC) and loads the desired amount. Accounting is as per your contract with the Royal Mail.
  • Page 64 • Keep the indicated loading amount or overwrite with a new amount. • Acknowledge with CONTINUE. After a security prompt the ultimail estab- lishes a connection with the Teleset data centre. Messages in the display inform about the status (connection establish- ment, data transfer …).
  • Page 65 The ultimail will display information relating to the last load procedure. • Press the key. • Position an empty envelope / a card. ultimail prints the booking report. • With the key, print the booking report on a label (ultimail with label dispenser only).

  • Page 66: Account Administration

    (set a budget), and define authorisations connected with the MASTER / USER card function. The ultimail 60 has 10 accounts as standard. If need be, the number of accounts can be upgraded to 50 accounts. The ultimail 90 has a standard administration of up to 50 accounts.
  • Page 67 Account administration Possible settings and their meaning: Account number from 2 to 99999 Account 1 is permanently assigned to MASTER card (MASTER account). Account name Letters, special Please find more information to text characters and digits input on pages 89 to 92. Standard logo NO STANDARD LOGO When you set up the account for...
  • Page 68 Operator Manual Possible settings and their meaning: Budget UNLIMITED The total postage of the ultimail is available. RESTRICTED Account is supplied with a certain credit (= current limit). When the credit is used up, the ulti- mail blocks the account until a new credit is assigned (see chapter 10.2.3 on page 73).

  • Page 69: Change Settings For Existing Accounts

    Account administration 10.2 Change settings for existing accounts 10.2.1 Change standard setting for the logo and the SMS text You will find information on the meaning of possible settings for the logo and the SMS text on page 67. • Go to the SET UP menu using the key.
  • Page 70 • Select the desired logo with the associated key. From now on, this logo is the new default setting for this account. The ultimail goes back to EDIT ACCOUNT menu. Defining a logo on the USER card as default logo •...
  • Page 71 SELECT ANOTHER ACCOUNT. • Select the account the settings of which you want to change. The ultimail goes back to EDIT ACCOUNTS … menu. Now you can change the standard logo and the standard SMS text for this account.

  • Page 72: Release / Block Teleset Access

    Operator Manual 10.2.2 Release / block TELESET access • Go to the SET UP menu using the key. SET UP • Select ACCOUNT ADMINISTRATION ACCT EDIT. ACCOUNT ADMINISTRATION The EDIT ACCOUNT … menu appears. You can see the account number in the ACCT EDIT head line.

  • Page 73: Changing Budgets And Assigning Credits

    Account administration 10.2.3 Changing budgets and assigning credits More information on the meaning of budget settings can be found on page 68. • Go to the SET UP menu using the key. SET UP • Select ACCOUNT ADMINISTRATION ACCT EDIT FURTHER ACCOUNT ADMINISTRATION FUNCTIONS.
  • Page 74 • Specify the credit using the key next to MONTHLY LIMIT. On the first day of the month, the ultimail sets the current limit automatically to the specified monthly limit. You can directly change the current limit at any time, inde-...

  • Page 75: Change Name

    • Select ACCOUNT ADMINISTRATION ACCT EDIT FURTHER ACCOUNT ADMINISTRATION FUNCTIONS EDIT NAME. The ultimail opens the menu for changing ACCT EDIT the account name. If you wish to change the name of another FURTHER FUNCTIONS account select the desired account with the SELECT ANOTHER ACCOUNT function.

  • Page 76: Generate / Block User Card(S) For An Account

    Each user has, with his USER card, only access to his account, including all author- isations and budget specifications set to it. To protect the ultimail, in case of USER card loss, for instance, from unauthorised franking, you can disable the assignment between account and USER card(s).
  • Page 77 Account administration • Insert a USER card. The ultimail programs the USER card for the displayed account and signals when the procedure is successfully completed. • Remove USER card. The USER card is valid for the assigned account. • To generate further USER cards or for...

  • Page 78: Switch On / Off "Access Card Required

    Switch on / off “access card required?” Caution! Mode ACCESS CARD REQUIRED: OFF. This setting cancels access restrictions to accounts. Every ultimail user can frank on all accounts and call all account data. • Go to the SET UP menu using the key.

  • Page 79: Display And Print Account Information

    Account administration 10.5 Display and print account information The ultimail displays the current settings for individual accounts and ascending information in various views. For more information on the overview contents, read page 80. Information about the account … • Go to the SET UP menu using the SET UP key.
  • Page 80 • Position an empty envelope or a card. • If necessary, position further envelopes / cards. • Use the key to print the account information on labels (ultimail with label dispenser only). Overview of account information: Information about the Displays data for one account: account …...

  • Page 81: Set Account Counter To Zero

    Account administration 10.6 Set account counter to zero zero 10.6.1 Set one account to • Go to the SET UP menu using the key. SET UP • Select ACCOUNT ADMINISTRATION ACCT EDIT. ACCOUNT ADMINISTRATION The EDIT ACCOUNTS … menu appears. You can see the account number in the ACCT EDIT head line.

  • Page 82: Delete Accounts

    DELETE / ZERO ALL ACCT ACCOUNT ADMINISTRATION DELETE ACCOUNTS. • Follow the instructions in the display. DELETE / ZERO ALL ACCT Use this function to delete all accounts set in the ultimail, except the Master DELETE ACCOUNTS account (account 1).

  • Page 83: Memory Administration

    20 memory slots. Ex factory, everyday products of Royal Mail are pre-set as memory items. The ultimail continuously refers to the valid rate table to determine the postages for the memories. The ultimail thus ensures your postages are correct even when postal rates have changed (price changes).

  • Page 84: Saving Settings

    The ultimail saves the complete current product setting (mailing data, displayed weight, and the appropriate postage). SAVE MEMORY WITHOUT WEIGHT The ultimail saves the mailing data and “0 g” as the weight. Note on “Memory 1” The setting you save as memory 1 is be...

  • Page 85: Renaming Memories

    The EDIT MEMORY menu appears. • Select RENAME MEMORY. The ultimail opens a menu where you can edit the memory name. • Edit the memory name as desired. • Press the key next to SAVE to save the memory name.

  • Page 86: Delete Memories

    The EDIT MEMORY menu appears. • Press the key next to DELETE MEMORY. The selected memory is immediately deleted without query. Memory selected for deleting You cannot delete MEMORY 1 because ultimail accesses the product stored in this slot as the default setting.

  • Page 87: Print Image Data Administration

    The following chapters present the functions in detail. 12.1 Logo display and printing You can see the logos saved in the ultimail in the display and print these. • Go to the SET UP menu using the key. SET UP •...

  • Page 88: Change The Logo Names

    Operator Manual 12.2 Change the logo names Each logo has a name under which the motif is saved in the ultimail. You can change these names according to your requests. • Go to the SET UP menu using the key.

  • Page 89: Enter / Change / Save Sms Texts

    12.3 Enter / change / save SMS texts ultimail can save up to six text messages (SMS texts). You may set the saved SMS texts for the franking imprint in the home menu. • Go to the SET UP menu using the key.
  • Page 90 Operator Manual Key assignment for text input Characters are entered with the numeric keys The assignment is printed to the housing beneath the key. Punctuation and special characters are entered with the key. . 1 , ? ! - & ’...
  • Page 91 Print image data administration Example You wish to save the following SMS text: VACATION 21.-28.12. Text field While entering a new SMS text, the text field is empty and the cursor stands at the first position of the first line. How to enter the text: Press 3 times (=V).
  • Page 92 Operator Manual Press 6 times (-). Press 4 times (2). Press 4 times (8). Press once (.). Press twice (1). Press 4 times (2). Text field with new text Press once (.). The text field displays the text exactly as it will be subsequently printed during franking.

  • Page 93: Loading Print Image Data From Card

    LOAD • Keep card(s) with data ready for loading. • Follow the instructions in the display. The ultimail will guide you step by step through the loading process. Displays and security prompts will protect you against inadvertent loading and rewriting of data. Carefully read all infor-...

  • Page 94: Delete Print Image Data

    If you wish to delete the selected data now: • Confirm the security prompt with CONTINUE. The ultimail deletes the data. A message will inform you about the end of the deleting process. • Confirm the message with CONTINUE. A USER card allows you to delete SMS-texts only.

  • Page 95: Advanced Settings And System Information

    13.1 Setting the operating mode You can operate the ultimail in different operating modes. Information about the meaning of the operating modes and special functions can be found on the next page. • Go to the SET UP menu using the key.
  • Page 96 52). The default mode of systems with integrated scales is called METERING AND WEIGHING. The WEIGHING display cannot be hidden. Using this message ultimail indicates that you can conveniently determine the weight of your mail pieces in this mode.

  • Page 97: Display, Print And Send System Information

    • Press the key. • Position an empty envelope or a card. The ultimail needs some time for print image creation. Letter transport is not started before that. The ultimail prints the first list of system information.

  • Page 98: Display And Reset Item Counter

    Operator Manual 13.3 Display and reset item counter The item counter will count all franking imprints (including zero test pints) in the METERING (franking) mode. In all other modes PRINTING LOGO, INCOMING STAMP and ONLY TRANSPORTING the item counter is not activated.

  • Page 99: Display And Reset Advert Counter

    Advanced settings and system information 13.4 Display and reset advert counter The advert counter counts all imprints in PRINTING LOGO mode. • Go to the SET UP menu using the key. SET UP • Select SYSTEM SETTINGS MORE. SYSTEM SETTINGS MORE You can see the current value of the advert counter under DEL.

  • Page 100: Setting Low Postage Warning - Limit

    Operator Manual 13.5 Setting low postage warning – limit The ultimail signals when the remaining postage falls below a certain limit. You can set the limit for low postage warning. ultimail warns you, if – the descending register (R1) falls below the set limit –...

  • Page 101: Tone Signal

    13.6 Tone signal The ultimail acknowledges every press of a key with a beep. A sequence of tone signals is an alarm due to errors. You can adapt this function to your requests. • Go to the SET UP menu using the key.

  • Page 102: Display Contrast

    The display contrast is maintained until the next change, even if you switch the ultimail off. If you do not change or confirm the settings within 5 to 10 seconds, the ultimail jumps back to the last display contrast setting used.

  • Page 103: Time

    Advanced settings and system information 13.8 Time 13.8.1 Adjusting the current time The built-in battery-operated system clock safely provides the current date and hour of the day. So it is only in rare cases required to correct the system clock for adjusting a minor difference.

  • Page 104: Summer / Winter Time

    Operator Manual 13.8.2 Summer / winter time The ultimail automatically changes the time at the beginning and end of summer time. You can disable this function. Deactivate / activate automatic change-over • Go to the SET UP menu using the key.
  • Page 105 Advanced settings and system information Setting the beginning and end of summer time To set the beginning and end of the summer time, automatic change-over must be activated. • Press the associated keys several times until month, week in the month and day of the week show the desired setting for BEGIN and END.

  • Page 106: Setting Time Zone

    Operator Manual 13.8.3 Setting time zone • Go to the SET UP menu using the key. SET UP Select SYSTEM SETTINGS MORE MORE MORE TIME SYSTEM SETTINGS ZONE. MORE MORE MORE TIME ZONE The display shows the time offset relative to GMT / UTC.

  • Page 107: Setting Standby Time

    The standby time defines the period since last printing or last use of keys after which the display illumination is switched off. You can easily ‘wake up’ the ultimail from standby by pressing any key or feeding a letter. You can set the ultimail to switch automatically to the product settings saved as Memory 1 after waking up from standby-mode.

  • Page 108: Setting Memory 1 As Standard After Standby

    Operator Manual 13.10 Setting Memory 1 as standard after standby You can set the ultimail to switch automatically to standard mode (METERING…) after waking up from standby-mode, and then the product settings saved as Memory 1 will be used.
  • Page 109 Advanced settings and system information Possible settings and their meaning: MEMO1 AFTER STANDBY: ON After waking up from standby-mode the ultimail is in standard mode (METERING…) and Memory 1 is activated. Requirement: The home menu is displayed. After waking-up from standby-mode the current settings in home menu remain in the state as before standby-mode.

  • Page 110: Setting Print Head Standby Time

    Operator Manual 13.11 Setting print head standby time The standby time is the period between the last printing and the print head travelling to the idle position. • Go to the SET UP menu using the key. SET UP •...

  • Page 111: Setting Letter Transport Run-On Time

    You can adjust run-on time between 3 and 29 seconds. • Register the displayed run-on time with SAVE. The letter transport run-on time is set and maintained until the next change, even if you switch the ultimail off. Selected run-on time...

  • Page 112: Manage Rate Tables

    (similar to the TELESET process). Switch-over to the new rate table is controlled by the system clock of ultimail. The ultimail can store up to 2 rate tables. If you load another rate table, the ultimail will overwrite the rate table which is currently not used.

  • Page 113: Loading Rate Table From The Data Centre

    Advanced settings and system information 13.13.2 Loading rate table from the data centre ultimail must establish a connection to the data centre to update the rate table. For information on possible types of connection to the data centre please read chapter 13.15 on page 120.

  • Page 114: Delete All Rate Tables

    • Select EDIT POSTAGE TABLE DATA DELETE ALL RATE TABLES. EDIT POSTAGE TABLE DATA • Confirm the security prompt with YES. DELETE ALL RATE TABLES The ultimail deletes all stored rate tables. You have to load a new rate table before you can frank again.

  • Page 115: Integrated Scales (Optional)

    Advanced settings and system information 13.14 Integrated scales (optional) 13.14.1 Tare The integrated scales calibrate automatically. If the scales do not find any zero point, or if you wish to weigh with a pre-load (e.g. with an extra weighing tray), you will have to tare the scales.

  • Page 116: Setting Gravity

    • Press the key next to GRAVITY. In the GRAVITY menu: • Select the location of your franking system / the region that fits your location. The ultimail saves the setting and goes back to the ADJUSTING THE INTERNAL SCALES menu.

  • Page 117: Switching Automatic Endorsement Selection On / Off

    The displayed setting is maintained until the next change, even if you switch the ultimail off. Possible settings and their meaning: The ultimail determines on the basis of the selected postal rates a suitable type of mail endorsement and sets it for franking.

  • Page 118: Setting Weighing Mode

    13.14.4 Setting weighing mode In the ADJUSTING THE INTERNAL SCALES menu you can change the weighing mode to NORMAL and use the ultimail simply as scales. For this purpose, differential weighing has to be switched off (refer to page 57).

  • Page 119: Switching Differential Weighing Mode On / Off (Optional)

    The displayed setting is activated and maintained until the next change, even if you switch the ultimail off. Possible settings and their meaning: The ultimail determines the weight of a mail piece after removing it from the weighing platform (see chapter 7.5 on page 57).

  • Page 120: Connection To Data Centre

    The table on page 122 lists and explains all the possible settings. 13.15.1 Internal Modem You must set the dialling parameters for the internal modem of the ultimail to match your telephone connection. • Go to the SET UP menu using the key.
  • Page 121 Select EXCHANGE DIGIT to open the menu for setting / editing the exchange digit shown. • Press SAVE to set the displayed modem configuration. Finally, the ultimail displays a summary of the saved modem parameters. • Press CONTINUE to end the modem configuration procedure.
  • Page 122 User Manual. TYPE OF PHONE LINE MAIN STATION The ultimail is operated on a main line. EXTENSION The ultimail is operated on an extension of the phone equipment. ACCESS METHOD...
  • Page 123 Advanced settings and system information Parameter Setting Explanation EXCHANGE DIGIT The exchange digit The ultimail opens a menu where (Only with access method by depends upon the exten- you can define the exchange digit. EXCHANGE DIGIT) sion equipment and can Use the numeric keys to type the comprise several digits.

  • Page 124: External Modem (Optional)

    GSM modem. Caution! For the GSM modem to work properly, the phone numbers saved in the ultimail must not contain any blanks! Please check the phone numbers prior to using the GSM modem. Refer to the chapter 13.16 on page 126.
  • Page 125 • Enter the PIN for the SIM card (at least 4 digits, at most 8 digits). • Press SAVE to set the PIN. Finally, the ultimail displays the saved modem configuration. • Press CONTINUE to end the modem configuration procedure.

  • Page 126: Changing Phone Numbers

    Operator Manual 13.16 Changing phone numbers The ultimail saves important phone numbers. In this menu you can see and change all saved phone numbers. Caution! Any incorrect setting of the phone number for the TDC (Teleset data centre) results in non loading of postage.
  • Page 127 Advanced settings and system information The phone numbers and their meaning: Phone number of the Teleset data centre. The ultimail dials this number during the TELESET procedure. SERVICE Hotline phone number. For your questions and issues regarding ultimail operation. SMMC Phone number of the Security Module Management Centre.

  • Page 128: Selecting The User Interface Language

    Operator Manual 13.17 Selecting the user interface language The ultimail user interface supports the languages English and German. Language change-over will have immediate effect. How to switch to the German user interface SET UP • Go to the SET UP menu using the key.

  • Page 129: High-Quality Print

    The displayed setting is activated and maintained until the next change, even if you switch the ultimail off. Possible settings and their meaning: HIGH-QUALITY PRINT OFF The ultimail prints in standard quality. The ultimail uses more ink and gives you a higher print quality.

  • Page 130: New Pc Protocol

    Operator Manual 13.19 New PC Protocol This setting configures which parameters the ultimail sends to the personal computer (PC), e.g. at using the postage accounting software KARAT. The factory-setting “New PC Protocol: ON” makes data transmission work smoothly in most cases.

  • Page 131: Teleset & Rsi

    KARAT. 13.20 TELESET & RSI The ultimail allows transmitting the current settings, software version and possibly occurred errors to a diagnosis server while loading postage, without further inputs. If required, Francotyp-Postalia service has all relevant information about your franking system at hand to help quickly and efficiently.
  • Page 132 With each loading postage (TELESET) the ultimail transmits all relevant system data to the Francotyp-Postalia service. The ultimail will not transmit any data to the Francotyp-Postalia service. If required, use the function SEND TO FP SERVICE DEPT. for transmitting the...

  • Page 133: Generate Master Card

    SYSTEM SETTINGS • Select SYSTEM SETTINGS MORE MORE CREATE NEW MASTERCARD. MORE • Follow the instructions in the display. MORE The ultimail checks the plugged card and programs the new MASTER card for your franking system. CREATE NEW MASTERCARD...

  • Page 134: Enable / Disable Optional Functions

    13.22.1 Memory administration extension (ultimail without integrated scales only) The basic ultimail version features 4 memory slots. You can increase the number of memories to 20. For this purpose you need an authorisation code which you can order from Francotyp-Postalia.

  • Page 135: Account Administration Extension

    As a standard, the ultimail 60 is provided with 10 account memories. You can increase the number of possible accounts to 50. With an ultimail 90, a total of 50 accounts are supported. The number can extended to 200 accounts.

  • Page 136: Differential Weighing Feature

    Operator Manual 13.22.3 Differential weighing feature For the integrated scales, the optional function ‘Differential weighing’ is available. For using this feature, you need an authorisation code which you can order from Francotyp-Postalia. • Go to the SET UP menu using the key.

  • Page 137: Infoprint

    – display and print system information and register reports – export data (to use with MS Excel and MS Access for example). You can only use InfoPrint with your ultimail franking system if the InfoPrint function is enabled on the ultimail. You can order the machine-specific authorisation code, along with the custom interface cable for connection to a PC, from Francotyp- Postalia.

  • Page 138: Maintenance And Care

    Cleaning the ultimail franking system Warning! Make sure that no liquids or foreign objects penetrate the interior of the ultimail. If this happens, pull out the power plug immediately. Have the ultimail franking system checked by Francotyp-Postalia service before starting it up again.

  • Page 139: Changing The Ink Cartridges

    14.2 Changing the ink cartridges The ultimail will remind you that the cartridges should be exchanged. If the ink car- tridges are empty, the ultimail automatically starts the software-guided exchange pro- cedure. The ultimail is no longer ready for operation. First replace the two cartridges before you can start printing again.
  • Page 140 Operator Manual Remove ink cartridges • Open cartridge flap (it can be quite stiff) and raise up as far as it goes. • Open the green catches above both of the two cartridges as shown. • Remove both of the ink cartridges in an...
  • Page 141 Maintenance and care Insert new ink cartridges Caution! Insert the cartridges only after the cartridges have adapted to the ambi- ent temperature of the franking machine (e.g. after storage in cellar or after con- veyance in a cold vehicle). Otherwise, calibration might not be possible.
  • Page 142 Adjusting the ink cartridges The ultimail proceeds with the adjusting procedure and prompts you to feed an empty letter. • Feed an empty envelope for ultimail test print. The ultimail prints the test print. Horizontal line • Determine the number on the test im- print where the horizontal line is the straightest.
  • Page 143 Maintenance and care • Confirm with CONTINUE. Vertical line • Determine the number on the test imprint where the vertical line is the straightest. • Enter the number with numeric keys. The entered number appears in the display behind “Your input: __”. •...

  • Page 144: Adjust The Ink Cartridges

    Operator Manual Starting the exchange procedure If you wish to change the ink cartridges before being prompted by the ultimail, go to the change procedure in the SET UP menu. • Go to the SET UP menu using the key.

  • Page 145: Cleaning The Print System

    Maintenance and care 14.4 Cleaning the print system 14.4.1 Start automatic cleaning the print system You should start the cleaning process for the ink cartridges only if the quality of the imprint is not good enough (e.g. gaps in the imprint after longer periods out of use). Cleaning •...

  • Page 146: Manually Cleaning The Print Heads

    To avoid damage to the print heads make certain to heed the following hints: • Always start the integrated ultimail cleaning function first when you expe- rience print quality issues. Read chapter 14.4.1 on page 145. • You should manually clean the print heads in exceptional cases only where intensive cleaning fails to restore the normal print quality.
  • Page 147 Best results are achieved with the FP contact cleaner and cleaning clothes of the FP cleaning kit ‘clean & renew for Ink- Jet Printsystem’, available at Francotyp- Postalia. • Hold the cartridge as shown in the figure.

  • Page 148: Replacing The Ink Pad Insert

    Operator Manual 14.5 Replacing the ink pad insert The purpose of the ink pad insert is to absorb spilled ink. It is located beneath the printing position of the print heads. The ink pad insert should be replaced every 100.000 imprints, at least once a year.
  • Page 149 Maintenance and care • Check the new ink pad insert against a light source: The layering of the ink pad must be without gaps. • Fan out the ink pad with a pointed Without gaps (visual check) object if necessary. Fanned •...
  • Page 150 • Evenly push down the ink pad insert until it audibly locks into place on both sides. Its sides will be flush with the letter transport. • Insert letter transport. The locking bar clicks into place. The ultimail is ready for operation again.

  • Page 151: Filling The Water Tank (Feeder / Sealer Ultimail)

    • Be extremely careful when handling liquids. Immediately pull out the power plug if any liquid has penetrated the interior of the ultimail. Have the ultimail franking system checked by Francotyp-Postalia service before starting it up again.
  • Page 152 Operator Manual • Unscrew water tank cover. • Fully empty water tank and, if neces- sary, clean it. • Fill the water tank with ‘sealit’ sealing liquid. • Place water tank screw cover and tighten. • Turn water tank upside down in non- dangerous area (e.g.

  • Page 153: Adjust Moistening Level (Feeder / Sealer Ultimail)

    14.7 Adjust moistening level (feeder / sealer ultimail) There are two hoses of different length included in the scope of supply, to be mounted on the cover of the water tank. The moistening level can thus be adapted to the letters accordingly.

  • Page 154: Cleaning / Changing The Moistening Sponge (Feeder / Sealer Ultimail)

    • Be extremely careful when handling liquids. Immediately pull out the power plug if any liquid has penetrated the interior of the ultimail. Have the ultimail franking system checked by Francotyp-Postalia service before starting it up again.
  • Page 155 Maintenance and care • Remove water tank out of housing and put it at a safe place. • Release roller transport by pressing on release key. Roller transport moves upward. Now you have access to the moistening brush beneath the roller support. •...
  • Page 156 Operator Manual • Lift out of the water tray the basket with the sponge. Remove sponge from basket. • Clean sponge or replace with a new one. • Put a new sponge into water before inserting it, and let soak completely.
  • Page 157 Maintenance and care • Check if moistening felt and brush are well moistened. If necessary, apply some water and stroke with your finger several times over the brush. • Lower the brush into the horizontal position. • Press roller transport down until it clicks into place.

  • Page 158: Cleaning / Changing The Moistening Brush (Feeder / Sealer Ultimail)

    Operator Manual 14.9 Cleaning / changing the moistening brush (feeder / sealer ultimail) Feeder and sealer are supplied with the same moistening unit. Cleaning / changing the brush is done the same way. • Switching off the franking system:...
  • Page 159 Maintenance and care • Clean brush or replace with a new one. • Moisten a new brush before inserting it. • Hold the brush as shown in the figure. The bristles must face down. • Put the rear pin into the clip of the sword as indicated by the arrow.

  • Page 160: Changing The Battery

    Postalia. This is not a regular domestic 1.5 V battery. Warning! Observe the instructions enclosed with the battery for correct use and disposal. • Switch off the ultimail franking system and all connected external equipment (e.g. PC, external postage scale).
  • Page 161 Maintenance and care Opening battery compartment: • Press the clip lock at the battery compartment cover and take off battery compartment cover. • Take out the used battery. Clip lock Battery compartment cover • Insert new battery (90.4701.8004.00). Make sure that the polarity is correct. Symbols in the battery compartment indicate the correct position.

  • Page 162: Troubleshooting

    The mode set (displayed in the status line) does not support this function. The ultimail does not Beeps are a sign that the ultimail cannot execute a execute the desired action function (for instance, if keys are without functions in and ‘beeps’...
  • Page 163 Please load postage! (See chapter 9, page 63.) Too low credit of current account. Have assigned new budget from system administrator. Franking imprint is The ultimail is not in ‘Metering’ (franking) mode. incomplete (e.g. ultimail Status line shows current mode. only prints the logo).
  • Page 164 Scales operate in the ‘Differential weighing’ mode. The weight is determined upon emptying the weighing platform (see chapter 7.5, page 57). ultimail fails to detect the integrated scales / scales are defective. Call Francotyp-Postalia service. Set the weight by hand (see chapter 5.1.3.1, page 30).
  • Page 165 Position the letter again, or start letter transport with start. Start/Stop key. The ultimail does not display the home menu. Press the home key to go to the home menu, and try again. Enter SMS text correctly (see chapter 12.3, page 89).
  • Page 166 (see chapter 9, page 63). No access to TELESET. TELESET-access is blocked for the current account. Check connection configuration (see chapter 13.15, ultimail fails to establish a page 120). connection to the Teleset data centre. Check the TDC phone number (see chapter 13.16, page 126).
  • Page 167 Call Francotyp-Postalia customer service. loaded into the ultimail The card contains no valid data. from the card. Data transfer to FP- ultimail fails to establish a connection to the data service impossible. centre. Check connection configuration (see chapter 13.15, Rate table updating / page 120).
  • Page 168 Operator Manual Problem Possible cause and remedy … with envelope sealing (feeder / sealer ultimail) Letters are not sealed. Seal envelope is switched off. Switch on seal envelope (see page 41). Water tank is empty. Fill the water tank (see chapter 14.6).
  • Page 169 Troubleshooting Problem Possible cause and remedy … with automatic feeding from stack (feeder ultimail) Double feeding, jam. Material is unsuited for processing, cards are bent too much, mail pieces stick to each other. Fan thin material to remove paper dust and prevent adherence of the mail pieces.

  • Page 170: Removing Letter Jams

    Reach into the opening and press locking device upward. • Pull letter transport to the right out of the ultimail. • Take out jammed letters. • Insert letter transport. The locking bar clicks into place. The ultimail is ready for operation again.
  • Page 171 • Release roller transport by pressing on release key. Roller transport moves upward. • Take out jammed letters. • Press roller transport powerfully down until it clicks into place. The ultimail is ready for operation again.

  • Page 172: How To Prevent Jamming And Double-Feeding During Batch Mailing

    Operator Manual 15.3 How to prevent jamming and double-feeding during batch mailing By simple preventive measures and special care when positioning the stacks, you can reduce feeding incidents and increase processing speed. Selecting and preparing the mail pieces Material and form of the mail pieces are of essential influence on the behaviour during feeding and separating from the stack.
  • Page 173 Troubleshooting When positioning the letter stack in the feeder The figure shows how the letter stack should sit in the feeder. Letter guide face – The letter stack should be flush with the letter guide face. – The letter stack should be scaled out so that the front edges form a slope in the shape of the adjustable letter guide.

  • Page 174: Attach Adjustable Letter Guide To Feeder / Sealer

    Operator Manual 15.4 Attach adjustable letter guide to feeder / sealer The adjustable letter guide is provided Clips with clips for locking the bar. The two slots in the front edge of the plastic will hold the wire spring on the bar.

  • Page 175: Error Codes (Sample)

    Switch the ultimail off and on again. If necessary: pull the power cord. Caution! The print system might not be in sealed position! Let the ultimail shut down correctly before you interrupt the power supply. Wait one minute. Switch the ultimail on again.
  • Page 176 C106 Wait a moment, then pull the power cord. Caution! The print system might not be in sealed position! Let the ultimail shut down correctly before you interrupt the power supply. Wait one minute. Switch the ultimail on again. C113 Change the battery (see page 160).
  • Page 177 E115 The letter transport is not inserted correctly in the ultimail. E129 Pull the letter transport to the right out of the ultimail and reinsert it (see page 170). E116 Separation error. Letters are being fed to sealer in too fast a sequence.
  • Page 178 Jam during label franking. Remove jammed labels. If necessary: Pull the label dispenser to the top left out of the ultimail. Pull the letter transport to the right out of the ultimail. Reinsert label dispenser and letter transport. Insert the labels correctly (see page 49).
  • Page 179 Troubleshooting Error code Possible cause and remedy Connect the modem cable (see page 189). O007 Check the phone numbers (see page 126). X003 Letter stack is too high. Observe the maximum stack height (see page 46). Letter stack not fanned. Always prepare letter stacks for batch mailing (for detailed information refer to pages 46 to 47).

  • Page 180: Display And Print Diagnostics List

    Operator Manual 15.6 Display and print diagnostics list The diagnostics list of the ultimail lists the last 150 faults (date, time of day, error code, error description). • Go to the SET UP menu using the key. SET UP •...

  • Page 181: Withdrawal And Disposal Of The Ultimail Franking System

    Withdrawal and disposal of the ultimail franking system Withdrawal and disposal of the ultimail franking system When withdrawing the ultimail franking system, all relevant postal services must be signed off properly. For withdrawal and disposal of your franking system, please contact the...
  • Page 182 Operator Manual...

  • Page 183: Appendix

    Make sure that no liquids or foreign objects penetrate the interior of the ultimail. If this happens, pull out the power plug immediately. Have the ultimail franking system checked by Francotyp-Postalia service before starting it up again.
  • Page 184 Operator Manual Dismantling the ultimail franking system Preparations • Remove MASTER card or USER card. • Switching off the franking system: Switch the power switch on the back of the franking machine to the position • Switch off all connected external equip- ment (PC, external postage scale).
  • Page 185 Appendix – Moving the ultimail to another location On the franking machine: • Unplug the power cable. • Removing the phone cable from the franking machine: Press the spring on the plug and pull the plug out of the phone socket.
  • Page 186 Operator Manual Emptying water tank and water tray • Take water tank and water tray out of the feeder / sealer and empty. Proceed as shown on pages 154 and 155. Separate catch tray from franking machine • Pull off catch tray toward the right-hand side of the franking machine.
  • Page 187 Appendix – Moving the ultimail to another location • Taking off feeder: Remove the extension bracket (if present). Slightly lift feeder to release it from the two locking clips on the franking machine. • Slide the bar for adjustable letter guide so that it is flush with the housing edge.
  • Page 188 Operator Manual Reinstalling the ultimail franking system • Install the ultimail franking system on a level, stable surface. Attaching the feeder • Place hand feed tray on the two locking clips on the franking machine housing. • Place feeder on the two locking clips on the franking machine housing.
  • Page 189 Appendix – Moving the ultimail to another location Attaching the catch tray • Push catch tray from the right-hand side against the franking machine. • Ensure that the catch tray is flush with the side of the franking machine. The fork-type lug engages in one foot on the franking machine.
  • Page 190 On the franking machine: • Connect the power cable to the franking machine. The socket for the power connection is on the back of the ultimail franking machine. • Connect the phone cable to the franking machine phone socket. Make sure that spring is in correct position.
  • Page 191 Appendix – Moving the ultimail to another location Commissioning and function test • Fill water tank. Read chapter 14.6 on page 151. • Switching on the ultimail franking sys- tem: Switch the power switch on the back of the franking machine to the position.

  • Page 192: Access Rights

    Operator Manual Access rights Status Without With With Mode: access card USER card MASTER Access card Functions card Accounts: assign budget Accounts: create / delete Accounts: preset logo / SMS text only your own Accounts: release TELESET access Accounts: reset...
  • Page 193 Appendix – Access rights Status Without With With Mode: access card USER card MASTER Access card Functions card Load postage / TELESET if released Load print image data (logos, type of mail endorsements …) Postage register: display / print Seal envelopes without franking System settings not all...

  • Page 194: Set Up Menu (Overview)

    Operator Manual SET UP menu (overview)

  • Page 195: Glossary

    Appendix – Glossary Glossary Private carrier. In case the DX feature is enabled, your ultimail can also frank mail pieces for delivery by DX. All DX frankings will be balanced directly with the private carrier. Franking imprint Franking mail for carrying by Royal Mail.
  • Page 196 Data centre for special service purposes. TELESET Franking machine accounting system by (Remote value setting) Francotyp-Postalia. The ultimail franking system and the Teleset data centre exchange value specifications when loading postage which release the desired postage amount. Accounting is as per your contract with Royal Mail.

  • Page 197: Technical Data

    60 / ultimail 90 (Length x Width x Height) with hand feed tray and catch tray ultimail 60 / ultimail 90 with scales*, 564 x 400 x 299 mm hand feed tray and catch tray 807 x 400 x 273 mm...
  • Page 198 Operator Manual Equipment Subject to short-term modification.
  • Page 199 Appendix – Technical Data Mail piece specifications for franking Format Minimum values: 140 mm x 90 mm 200 mm x 90 mm (franking with SMS text and logo) Maximum values: 353 mm x 250 mm (ISO B4) Thickness Postcards: max. 1 mm Letters: max.
  • Page 200 Operator Manual Envelope specifications for sealing Flap position On the longitudinal side Flap height 25 mm to 75 mm Flap shape and size You cannot process rectangular, pointed or high flaps. The side cuts of the flap should be parallel and very close to the side fold edge.
  • Page 201 Appendix – Technical Data Operating and storage conditions ultimail franking system and ink cartridges Operating temperature +15°C to +35°C Only use in closed rooms Do not expose to direct sunlight Rel. humidity 15% to 80% non-condensing Integrated postage scales (optional)

  • Page 202: Declaration Of Conformity

    Operator Manual Declaration of Conformity...

  • Page 203: Index

    Appendix – Index Index Automatic type of mail endorsement switch on / off 117 Access card 15 Available postage 62 insert 15 MASTER card 15 remove 15 USER card 15 Back to higher menu level 2 Access card required Batch counter 52 OFF 42 set 52 switch ON / OFF 78...
  • Page 204 GSM modem 12, 63, 120, 122 switch off 52 internal modem 63, 120 switch on 51 mailcredit / via Internet 12, 63, 120, 122 Dynamic scales ultimail 11 Control panel 2 Control total 62 Counter Endorsement imprint 22 advert counter 99...
  • Page 205 Appendix – Index Feeder 11, 211 Incoming mail 11 connect with franking machine 188 position 55 connection 212 stamp 55 separate from franking machine 187 Incoming mail stamp function end 55 Feeding large mail pieces 48 use 55 letter / postcard 43, 44 InfoPrint 11, 137 letter stack 46 enable / disable 137...
  • Page 206 Operator Manual MEMO1 after standby 108 Letter stack place 173 Memory 83 position 46 delete 86 prepare 46 display information 83 selecting material 172 enter / edit a name 85 Letter transport, run-on time 111 increase number of memories 134 memory ‘no.
  • Page 207 21 gaps 21, 164 Operating and storage conditions high-quality print 129 ink cartridges 201 misalignment 21 ultimail 201 poor quality 164 Operating menu 16 print image distorted 165 Operating modes 95 streaky print image 164 Other products 32...
  • Page 208 Safety tips 7, 8, 183 Stamp of receipt 11, 55 Scales 212 Standby (display illumination) dynamic scales ultimail 11 memory 1 after standby on / off 108 external postage scale 60, 212 set standby time 107 integrated (internal) scales 11, 31, 115...
  • Page 209 117 all accounts 81 delete 94 one account 81 Type of mail list 79 Zero test print 19, 196 ultimail 60 10 ultimail 90 10 Update rate table 113 USER card 15, 42, 196 blocking 76, 77 create 76...
  • Page 210 Sealer ultimail * To open: Cover flap, with the water tank underneath press here Safety sign Roller transport Release key Letter guide face Seal / non seal Letter receiving switch tray Letter guide (adjustable) Bar with recessed grip (setting the lateral letter guide)
  • Page 211 Feeder ultimail (automatic feeder with sealer) * To open: Water tank cover press here Roller transport Safety sign Letter guide face Markings for maximum stack height Release key Extension bracket Seal / non seal switch Bar with recessed grip Belt conveyor...
  • Page 212 Franking machine ultimail 60 / ultimail 90 Cartridge flap, with 2 ink cartridges underneath Weighing Display platform* Keyboard Label dispenser* Catch tray Safety sign Hand feed tray Letter guide face Battery compartment (on the bottom) Card reader Letter receiving tray...

  • Page 213: Service

    Every ultimail franking system is thoroughly checked before leaving the factory. Should any faults occur with your ultimail in spite of our extensive quality control, please contact Francotyp-Postalia help line. Our main office will be pleased to tell you the address of your local servicing dealer.

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