Responding When Error Messages - Kyocera TASKalfa 5500i Operation Manual

Responding when Error Messages

If the touch panel displays any of these messages, follow the corresponding procedure.
Alphanumeric
Error Message
Acceptable fold count
exceeded.
Acceptable staple
count exceeded.*
Activation error.
Add paper in cassette
#.
Add paper in Multi
Purpose tray.
Box is not found.
Box limit exceeded.*
Cannot connect to
Authentication
Server.*
* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.
Checkpoints
Is the acceptable number of
sheets exceeded?
Is the acceptable number of
sheets exceeded?
—
—
Is the indicated cassette out
of paper?
Is the paper of the selected
size loaded in the multi
purpose tray?
—
—
—
—
—
—
—
Corrective Actions
Press [Continue] to print using Fold
per acceptable number of sheets.
Press [Cancel] to cancel the job.
Press [Continue] to print without
using Staple. Press [Cancel] to
cancel the job.
Failed to activate the application.
Contact administrator.
Expansion Authentication is disabled.
Turn the main power switch off and
on. If the error exists, contact
administrator.
Load paper.
Select the available paper. Press
[Continue] to print.
Load paper.
Select the available paper. Press
[Continue] to print.
The specified box cannot be found.
Job is canceled. Press [End].
Document box is full, and no further
storage is available. Job is canceled.
Press [End].
Repeat Copy box is full, and no
further repeat copy is available.
Press [Continue] to print scanned
pages.
Press [Cancel] to cancel the job.
Set machine time to match the
server's time.
Check the domain name.
Check the host name.
Check the connection status with the
server.
12-7
Troubleshooting
Reference
Page
4-11
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2-27
2-31
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12
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2-12
10-2
10-2
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