Basic Functioning; Power Led Not On; Test Led (Stm150) Or Status Led (Stm300 And Stm600) Never Turns Off - NETGEAR STM150 Appliance Reference Manual

ProSecure Web/Email Security Threat Management (STM) Appliance Reference Manual

Basic Functioning

After you turn on power to the STM, the following sequence of events should occur:
1. When power is first applied, verify that the PWR LED is on.
2. After approximately two minutes, verify that:
a. The Test LED (STM150) or Status LED (STM300 and STM600) are no longer lit.
b. The LAN port Left LEDs are lit for any local ports that are connected.
c. The WAN port Left LEDs are lit for any WAN ports that are connected.
If a port's Left LED is lit, a link has been established to the connected device. If a LAN port is
connected to a 1000 Mbps device, verify that the port's Right LED is green. If the port is
100 Mbps, the Right LED will be amber. If the port is 10 Mbps, the Right LED will be off.
If any of these conditions do not occur, see the appropriate following section.

Power LED Not On

If the Power and other LEDs are off when your STM is turned on, make sure that the power cord is
properly connected to your STM and that the power supply adapter is properly connected to a
functioning power outlet.
If the error persists, you have a hardware problem and should contact NETGEAR Technical
Support.
Test LED (STM150) or Status LED (STM300 and STM600) Never
Turns Off
When the STM is powered on, the Test LED (STM150) or Status LED (STM300 and STM600)
turns on for approximately 2 minutes and then turns off when the STM has completed its
initialization. If the Test LED (STM150) or Status LED (STM300 and STM600) remains on, there
is a fault within the STM.
If all LEDs are still more than several minutes minute after power up:
• Turn the power off, and then turn it on again to see if the STM recovers.
• Clear the STM's configuration to factory defaults. Doing so will set the STM's IP address to
192.168.1.201. This procedure is explained in
Password" on page
7-2
7-6.
v1.0, September 2009
"Restoring the Default Configuration and
Troubleshooting and Using Online Support