Sending Suspicious Files To Netgear For Analysis - NETGEAR STM150 Appliance Reference Manual

ProSecure Web/Email Security Threat Management (STM) Appliance Reference Manual
The Test LED (STM150) or Status LED (STM300 and STM600) blinks during the hot fix
installation.

Sending Suspicious Files to NETGEAR for Analysis

You can report any undetected malware file or malicious e-mail to NETGEAR for online for
analysis. The file will be compressed and password protected before sending.
To submit a file to NETGEAR for analysis:
1. Select Support > Malware Analysis from the menu The Online Support screen displays.
Figure 7-4
2. Complete the fields as explained in
Table 7-1. Malware Analysis Settings
Setting
Email Address
File Location
Source / Product Model
Description
7-10
Table 7-1.
Description
The e-mail address to which the file will be submitted.
Click Browse to navigate to the file that you want to submit to NETGEAR.
Specify where the file originated (for example, an e-mail address if received
via e-mail) and, if known, which product or scan feature (for example, the
UTM or a desktop anti virus application) detected the file.
As an option, include a description or any information that is relevant.
v1.0, September 2009
Troubleshooting and Using Online Support