Resolving Issues Using The Smart Connection Wizard; Resolving Issues Using Smart Board Diagnostics; Checking The Camera View - Smarttech SMART Board 8055i User Manual

C H A P T E R 8
Troubleshooting for your interactive flat panel
Resolving issues using the SMART Connection
Wizard
You can resolve a variety of issues using the SMART Connection Wizard found in SMART
Settings.
g
To start the SMART Connection Wizard
1. Press the Help button on the colour select module.
The Help and Support for Your SMART Board Interactive Whiteboard window opens.
2. Press Connection Wizard.
The SMART Connection Wizard opens.
N O T E
You can also access the SMART Connection Wizard by pressing the SMART Board
icon in the notification area (Windows operating systems) or the Dock (Mac OS X
operating system software) and then selecting SMART Settings > Connection
Wizard.
OR
Click the SMART Meeting Pro icon
SMART Settings > Connection Wizard.
3. Select SMART Board 8000 series interactive flat panel and then press Next.
4. Select the option that best describes the issue that you're encountering and follow the on-
screen instructions to troubleshoot your interactive flat panel.
Resolving issues using SMART Board
Diagnostics
If you touch the interactive flat panel's surface and nothing happens, or if there is no digital ink or
the ink appears in some locations and not in others, use SMART Board Diagnostics to help
identify and resolve these issues.
I M P O R T A N T
Do not change diagnostic settings unless asked to do so by SMART Support.

Checking the camera view

If nothing happens when you touch the interactive flat panel's surface, check to make sure that
nothing is blocking one of the cameras.
g
To check camera views
67
in the notification area then select