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Trade-mark notice SMART Board, SMART Ink, SMART Notebook, SMART Meeting Pro, DViT, SMART GoWire, smarttech, the SMART logo and all SMART taglines are trade- marks or registered trade-marks of SMART Technologies ULC in the US and/or other countries. Mac and Macintosh are trade-marks of Apple Inc., registered in the US and other countries.
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Important information for your interactive flat panel W A R N I N G Failure to follow the installation instructions sent with your SMART product could result in personal injury and product damage which may not be covered by your warranty. Do not open or disassemble the SMART product.
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I M P O R T A N T I N F O R M A T I O N F O R Y O U R I N T E R A C T I V E F L A T P A N E L Disconnect all power cables for your interactive flat panel from the wall socket and seek assistance from qualified service personnel when any of the following occurs: The power cable or plug is damaged...
Contents Important information for your interactive flat panel Chapter 1: About your interactive flat panel Feature highlights Interactive flat panel components Chapter 2: Installing your interactive flat panel Environmental requirements Wall-mounting your interactive flat panel Chapter 3: Connecting computers and peripheral devices Installing the speakers Connecting a room control system Connecting computers to your interactive flat panel...
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C O N T E N T S Cleaning the camera windows and reflective tape Maintaining ventilation Preventing condensation Checking the interactive flat panel installation Removing your interactive flat panel Transporting your interactive flat panel Chapter 8: Troubleshooting for your interactive flat panel Resolving image issues Resolving touch control and digital ink issues Resolving audio issues...
When you open an application that has its own ink tools, you can turn off SMART Ink and then use the application's ink tools to write in the content. For more information, see the SMART Ink user’s guide for Windows® operating systems (smarttech.com/kb/170191) or SMART Ink user's guide for Mac OS X operating system software (smarttech.com/kb/170192).
C H A P T E R 1 About your interactive flat panel Touch and gestures You can perform mouse functions with your finger and write and erase digital ink with a pen tray pen or the eraser. The object awareness feature enables you to pick up a pen and then write, select or erase without replacing the pen.
C H A P T E R 1 About your interactive flat panel N O T E If ECO STANDBY is enabled, presence detection functionality is limited.For more information, see Setup settings on page 72 Camera and reflective tape channel The interactive flat panel screen is bordered by a channel that contains reflective tape. Each corner has a camera that tracks finger and pen positions across the screen.For information on cleaning your camera windows and reflective tape, see Cleaning the screen on page 52.
C H A P T E R 1 About your interactive flat panel Front control panel The front control panel contains the volume control, mute, input and power buttons, as well as the status light and infrared remote control sensor. I M P O R T A N T Do not cover or block this area or you could have reduced use of the infrared...
C H A P T E R 1 About your interactive flat panel Left side view The left side of your interactive flat panel has the menu control panel and the side terminal panel. Menu control panel The menu control panel enables you to access the on-screen display menu to adjust display and audio settings.For more information on the on-screen display menu, see Adjusting video settings with the on-screen display menu on page 69.
DVD players, Blu-ray™ players and VCRs. C A U T I O N The AC power socket is designated for a component of the SMART Board 8055ie-SMP interactive flat panel with appliance.See Replacing the appliance on your SMART product (FRU - Appliance - SB8) (smarttech.com/kb/170062).
C H A P T E R 1 About your interactive flat panel Inside terminal panel The inside terminal panel is on the left side of the interactive flat panel and contains the touch control USB connections and the room control input and output.
13. Environmental requirements Before installing your interactive flat panel, review the following environmental requirements.For more detailed information, see SMART Board 8055i and 8055i-SMP interactive flat panel specifications (smarttech.com/kb/170179) or SMART Board 8055ie-SMP interactive flat panel with appliance specifications (smarttech.com/kb/170178).
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Save all product packaging so that it is available if you need to transport your interactive flat panel.If your original packaging is not available, you can purchase new product packaging from your authorised SMART reseller (smarttech.com/where). Attach the speakers and connect the speaker wires to the interactive flat panel before...
C H A P T E R 2 Installing your interactive flat panel Important mounting considerations for trained installers Consider the following when mounting the interactive flat panel on a wall: Plan your workflow to include cabling because some cable connection points might not be accessible after installation.
C H A P T E R 2 Installing your interactive flat panel If you mount the interactive flat panel in a recessed area, leave at least 10cm (4") of space between the interactive flat panel and the recess walls to enable ventilation and cooling. Choosing a mounting height Consider the general height of your user community when your choose the mounting height for the interactive flat panel.
Chapter 3 Connecting computers and peripheral devices Installing the speakers Connecting a room control system Connecting computers to your interactive flat panel Interactive flat panel touch control and video input connections Connecting to power and computer 1 Computer 1 connection diagram Installing computer 2 connection Computer 2 connection diagram Disabling the USB port on the side terminal panel...
C H A P T E R 3 Connecting computers and peripheral devices Installing the speakers Your interactive flat panel comes with two 15 W speakers. To install the speakers 1. Attach the speakers to the speaker mounting holes on the side of the interactive flat panel with the screws included.
I M P O R T A N T Do not use a null modem cable. Use only a standard RS-232 cable. For more information about setting up and programming a room control system, see Remotely managing your SMART Board 8055i interactive flat panel (smarttech.com/kb/170189).
N O T E This document describes the default USB and video connections.To customise the USB and video mapping, see Configuring the video and touch input for your SMART Board 8055i interactive flat panel (smarttech.com/kb/170190). Interactive flat panel touch control and video input connections The following table shows which touch control USB connection corresponds with which video input for each computer connection.
C H A P T E R 3 Connecting computers and peripheral devices Connecting to power and computer 1 Computer 1 (the room computer) is the default computer for your interactive flat panel. Connect this computer to your interactive flat panel with a VGA cable and a USB cable. Computer 1 connection diagram To connect your interactive flat panel to power and computer 1 1.
C H A P T E R 3 Connecting computers and peripheral devices Installing computer 2 connection You can install cabling that enables you to connect a second computer to your interactive flat panel from another location in the room, such as on a conference table.By installing this connection, you make use of connection points that might not be accessible when your interactive flat panel is wall-mounted.
C H A P T E R 3 Connecting computers and peripheral devices To setup the computer 2 connection location 1. Connect a USB cable to the USB 2 port on the inside terminal panel and then run the cable to the laptop connection location, such as beside the interactive flat panel or on a conference table.
The AC power socket is designated for a component of the SMART Board 8055ie-SMP interactive flat panel with appliance.See Replacing the appliance on your SMART product (FRU - Appliance - SB8) (smarttech.com/kb/170062). Bottom terminal panel To connect a peripheral device 1.
Installing SMART Meeting Pro software You can download and install SMART Meeting Pro software from the SMART website. I M P O R T A N T Register your product at smarttech.com/registration so that you can obtain a software product key which is required for activation.
I M P O R T A N T Connect to the Internet before you install SMART software so that you can obtain a software product key (smarttech.com/registration) and download software updates. To install SMART Notebook software 1. Place the software DVD included in your computer’s DVD tray.
Chapter 5 Using your interactive flat panel Turning your interactive flat pane on and off. Understanding presence detection Using the infrared remote control Installing batteries in the remote control Infrared remote control sensor Infrared remote control buttons Getting started with your SMART Board interactive flat panel About SMART Ink SMART Ink Notes SMART Ink Document Viewer...
C H A P T E R 5 Using your interactive flat panel Turning your interactive flat pane on and off. To turn your interactive flat panel on N O T E If presence detection is enabled, the interactive flat panel turns on and the welcome screen appears automatically when people enter the room.
C H A P T E R 5 Using your interactive flat panel Understanding presence detection N O T E If ECO STANDBY is enabled, presence detection functionality is limited.For more information, see Setup settings on page 72 The interactive flat panel has two presence detection sensors on its frame that can detect people up to 5m (16') away.When the sensors detect people in the room, the interactive flat panel turns on.When the sensors no longer detect people in the room, the interactive flat panel turns off.
C H A P T E R 5 Using your interactive flat panel Using the infrared remote control The infrared remote control enables you to turn on and turn off your interactive flat panel, change the input source, change the volume and more. You can also use the remote control to open the on-screen menu and then change the interactive flat panel’s settings.
C H A P T E R 5 Using your interactive flat panel To install batteries in the remote control 1. Press the tab on the underside of the remote control and then open the cover. 2. Remove the batteries if they are present. 3.
C H A P T E R 5 Using your interactive flat panel Infrared remote control buttons The remote control enables you to access on-screen menus and change display and input settings. Use the remote control’s POWER ON button to turn your interactive flat panel on and the STANDBY button to turn it off.
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C H A P T E R 5 Using your interactive flat panel Number Function Description SLEEP Sets a timer to turn off the interactive flat panel PIP buttons Not in use OPTION Not in use INPUT Toggles between the different input signals for the interactive flat panel SOUND Selects artificial surround sound...
When you open an application that has its own ink tools, you can turn off SMART Ink, and then use the application's ink tools to write. For more information see SMART Ink for Windows (smarttech.com/SupportInk1Windows) or SMART Ink for Mac (smarttech.com/SupportInk1Mac) on the SMART Support website.
You can write in SMART Notebook software using your SMART interactive product’s pen or your finger. The ink becomes part of your .notebook file.For more information, see the SMART Notebook software support page for Windows (smarttech.com/SupportNotebook11Windows) or SMART Notebook software support page for Mac OS X operating system software (smarttech.com/SupportNotebook11Mac). SMART Meeting Pro software You can write in SMART Meeting Pro software’s Whiteboard mode using your SMART...
C H A P T E R 5 Using your interactive flat panel To enter text 1. Select the area where you want to enter text using your finger or a mouse connected to the computer. 2. Type on a connected keyboard or on-screen keyboard. T I P Press the keyboard button on the interactive flat panel to open the on-screen keyboard.
C H A P T E R 5 Using your interactive flat panel To use Locked Ink mode Press and hold a colour button on the colour select module until the light flashes. To end Locked Ink mode Press any colour button that isn't flashing on your colour select module. Erasing digital ink To erase digital ink Pick up the eraser and then press the eraser on the screen and move it over the digital ink...
C H A P T E R 5 Using your interactive flat panel Changing eraser settings You can change the eraser size for either a larger or smaller eraser area. To change eraser settings 1. Press the SMART Board icon in the notification area (Windows operating systems) or the Dock (Mac OS operating system software) and then select SMART Settings.
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C H A P T E R 5 Using your interactive flat panel To double-click an object Quickly press and release the object twice in the same spot. N O T E This gesture starts programs if your operating system is set to start applications on a double-click.
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C H A P T E R 5 Using your interactive flat panel Using two fingers on the same hand, press and hold the object with your left finger and then press the screen once with your right finger. Press the Right-Click button on the pen tray and then press the object. To move an object 1.
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C H A P T E R 5 Using your interactive flat panel To resize an object 1. Using one finger on each hand, press the screen at opposite ends of the object. 2. Drag your fingers in opposite directions to enlarge the object. Drag your fingers toward each other to reduce the object.
C H A P T E R 5 Using your interactive flat panel 3. When you reach the angle that you want to rotate the object to, release your fingers. Browsing In addition to manipulating objects, you can browse content on your screen. To display the next page Press the screen and then quickly press again directly to the right of that point.
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C H A P T E R 5 Using your interactive flat panel To display the previous page Press the screen and then quickly press again directly to the left of that point. Quickly flick your finger left across the screen.
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C H A P T E R 5 Using your interactive flat panel To zoom in or out 1. Using one finger on each hand, press the screen at opposite ends of the object. 2. Drag your fingers in opposite directions to zoom in. Drag your fingers towards each other to zoom out.
C H A P T E R 5 Using your interactive flat panel 3. When you reach the area that you want to view, release your fingers. Playing audio files on your interactive flat panel Your interactive flat panel includes two speakers that play audio files or the audio portion of a video file.
C H A P T E R 5 Using your interactive flat panel Using the USB port You can connect a USB drive or device to the USB A port on the side terminal panel on your interactive flat panel, and then access it from computer 1 connected to VGA 1 and USB 1. N O T E To disable the USB A port on the side terminal panel, see Disabling the USB port on the side terminal panel on page 19.
Chapter 6 Using guest laptops with your interactive flat panel Connecting a guest laptop Using a SMART GoWire cable Connecting computer 2 Connecting a guest laptop You can connect a guest laptop to the side terminal panel of the interactive flat panel. When a guest laptop is connected, the laptop’s desktop is displayed on the interactive flat panel and touch interactivity is enabled.For a diagram of the various computer options, see Connecting computers to your interactive flat panel on page 16.
C H A P T E R 6 Using guest laptops with your interactive flat panel To connect a guest laptop 1. Connect an HDMI cable from the guest laptop’s HDMI input to your interactive flat panel’s side terminal panel. 2.
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C H A P T E R 6 Using guest laptops with your interactive flat panel To use a SMART GoWire cable 1. Connect a video cable from your interactive flat panel to your laptop. 2. Connect the USB cable from the USB port on your interactive flat panel to your laptop. 3.
C H A P T E R 6 Using guest laptops with your interactive flat panel Connecting computer 2 You can connect a second laptop to the installed USB cable and video cable that is connected to the back terminal panel of your interactive flat panel.If those cables aren't installed, connect the laptop to the side terminal panel (see Connecting a guest laptop on page 43).For a diagram of the various computer options, see Connecting computers to your interactive flat panel on page 16.
Updating SMART software Once you have SMART software installed on your computer, you can check for software updates with SMART Product Update by selecting Help > Check for Updates in the software or by browsing to smarttech.com/downloads.
C H A P T E R 7 Maintaining your interactive flat panel To check for software updates 1. Start your SMART software program. 2. Click Help > Check for Updates. I M P O R T A N T If you do not see the Check for Updates option, contact your network administrator.
C H A P T E R 7 Maintaining your interactive flat panel To update your interactive flat panel firmware 1. Ensure your interactive flat panel is connected to your computer. 2. Launch the firmware updater at the following location: Windows computers: C:\Program Files\SMART Technologies\SMART Product Drivers\SMARTFirmwareUpdater.exe.
I M P O R T A N T If an error message appears while you are calibrating your interactive flat panel, contact SMART Support (smarttech.com/contactsupport). To calibrate yourinteractive flat panel 1. Press the SMART Board icon in the notification area (Windows operating systems) or the Dock (Mac OS X operating system software).
To prevent damage to your interactive flat panel’s anti-glare coating, replace your pen nib if it becomes worn.Four replacement pen nibs are included with your pens and you can purchase additional replacements from your authorised SMART reseller (smarttech.com/where). To replace a pen nib 1.
C H A P T E R 7 Maintaining your interactive flat panel Cleaning the screen Follow these instructions to clean the interactive flat panel screen without damaging its anti-glare coating or other product components. C A U T I O N Do not use permanent or dry-wipe markers on the screen.
C H A P T E R 7 Maintaining your interactive flat panel Cleaning the camera windows and reflective tape The DViT technology in your interactive flat panel uses four cameras in the corners of the frame and the reflective material between the screen and the bezels. Excessive dust buildup on the camera windows or reflective tape can impair touch performance.
2. Adjust the room temperature to normal operating ranges. 3. Turn on the interactive flat panel for 2–3 hours. If the screen condensation doesn’t evaporate, contact SMART Support (smarttech.com/contactsupport). Checking the interactive flat panel installation Inspect your interactive flat panel installation frequently to ensure that it remains securely installed.
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C H A P T E R 7 Maintaining your interactive flat panel W A R N I N G Do not move the interactive flat panel by connecting a rope or wire to the handles on the back. The interactive flat panel can fall and cause personal injury and product damage.
This packaging was designed with optimal shock and vibration protection.If your original packaging isn’t available, you can purchase the same packaging directly from your authorised SMART reseller (smarttech.com/where). C A U T I O N Transport your interactive flat panel only in original or replaced packaging.
This chapter provides you with the information necessary to solve simple issues that can occur with your interactive flat panel.If issues persist, or aren’t covered in this chapter, contact SMART Support (smarttech.com/contactsupport). Resolving image issues Complete the following steps if your interactive flat panel doesn’t display an image correctly or doesn’t display any image at all.
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C H A P T E R 8 Troubleshooting for your interactive flat panel Power Status Causes Solutions light light The main power switch is off. Turn on the main power switch on the terminal panel (see page 6). Solid red Off The interactive flat panel is turned Press the power button on the front off.
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C H A P T E R 8 Troubleshooting for your interactive flat panel Resolving poor image quality Symptom Causes Solution The interactive flat panel’s native resolution is The image is too The computer’s video 1920 × 1080 at 60 Hz. large, too small or resolution settings don’t If your computer can’t support this resolution, doesn’t...
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C H A P T E R 8 Troubleshooting for your interactive flat panel Symptom Causes Solution Press the AUTO SET UP button on the remote The image isn’t control. centred on the screen. Press MENU on the menu control panel and then select ADJUST >...
Use the following troubleshooting table if you can see your computer desktop on your interactive flat panel, but you do not have touch control over the desktop. For more information, see SMART Ink user’s guide for Mac OS X operating system software (smarttech.com/kb/170192) or SMART Ink user’s guide for Windows operating system (smarttech.com/kb/170191). Symptom...
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SMART Board wrong location. interactive whiteboard is Inaccurate (smarttech.com/kb/131299). Your interactive flat Orientate your interactive flat panel.Press the orientate button panel isn’t orientated. the colour select module and then follow the on-screen instructions.(For...
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C H A P T E R 8 Troubleshooting for your interactive flat panel Symptom Causes Solution An area of the screen Something is blocking Ensure that nothing is taped to the doesn’t respond to your the cameras. screen. touch or when you draw digital ink, the lines are broken.
C H A P T E R 8 Troubleshooting for your interactive flat panel Resolving audio issues I M P O R T A N T Ensure you can see your computer’s desktop and have touch control and digital ink before using this table.
The remote control Contact your authorised SMART reseller is damaged. (smarttech.com/where) to inquire about a replacement remote control. Troubleshooting presence detection The sensors for presence detection can detect when people are within 5m (16') of the interactive flat panel and automatically turn on or off the interactive flat panel.
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C H A P T E R 8 Troubleshooting for your interactive flat panel Symptom Causes Solution Your interactive flat The sensors aren’t enabled. Enable presence panel isn’t turning off detection.See Proximity when people have left control settings on page 72. the room.
C H A P T E R 8 Troubleshooting for your interactive flat panel Resolving issues using the SMART Connection Wizard You can resolve a variety of issues using the SMART Connection Wizard found in SMART Settings. To start the SMART Connection Wizard 1.
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C H A P T E R 8 Troubleshooting for your interactive flat panel 1. Press the SMART Board icon in the notification area (Windows operating systems) or the Dock (Mac OS X operating system software). Press the SMART Meeting Pro icon in the notification area.
Appendix A Adjusting video settings with the on-screen display menu Changing settings in the OSD menu Main menu settings Picture settings Adjustment settings Audio settings OSD settings Setup settings Proximity control settings You can access the on-screen display (OSD) menu using either the remote control (see Infrared remote control buttons on page 28) or the menu control panel on the left side of the interactive flat panel (see Left side view on page 6).
A P P E N D I X A Adjusting video settings with the on-screen display menu 6. Press the right arrow to select the setting that you want to change and enter a setting sub- menu. Press the left arrow to decrease or the right arrow to increase the value. Press the left arrow or right arrow to select a value.
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A P P E N D I X A Adjusting video settings with the on-screen display menu Menu item Function H POSITION Controls the horizontal position of the image within the screen area. V POSITION Controls the vertical position of the image within the screen area. CLOCK Adjusts the width of the image.
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USB SETTING Configures the video and touch input.See Configuring the video and touch input for your SMART Board 8055i interactive flat panel (smarttech.com/kb/170190). SETUP PRESET Restores the setup settings to their default value. FACTORY RESET Restores OSD menu options to default values for all items, except for LANGUAGE.
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A P P E N D I X A Adjusting video settings with the on-screen display menu The settings for the proximity sensors are a sub-menu in the Setup menu. Menu item Function PROXIMITY Turns the proximity sensors on the interactive flat panel on or off. If ECO STANDBY in the Setup menu is enabled, this feature is disabled.
Appendix B Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment regulations (WEEE directive) Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health.
Index erasing 33 writing 31 disabling Adjust settings See also Adjustment USB port 19 settings double-clicking 35 Adjustment settings 70 audio files playing 41 Audio settings 71 European Union regulations 75 batteries 75 bottom terminal panel gestures computer 1 video input 17 next page 38 computer 2 video input 19 panning 40...
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I N D E X SMARTMeeting Pro software 21 speakers 14 interactive flat panel remote control about 2 about 26 indicators and controls of 5 buttons 28 maintaining 47 installing batteries 26 using 23 sensor 27 right-clicking 35 RoHS directive 75 laptop computer 2 connection 18 guest laptop connection 43...
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