Chapter 8: Troubleshooting For Your Interactive Flat Panel; Resolving Image Issues - Smarttech SMART Board 8055i User Manual

Chapter 8
Troubleshooting for your
interactive flat panel

Resolving image issues

Diagnosing blank screen issues using the front control panel lights
Resolving poor image quality
Resolving touch control and digital ink issues
Resolving audio issues
Resolving remote control issues
Troubleshooting presence detection
Resolving issues using the SMART Connection Wizard
Resolving issues using SMART Board Diagnostics
Checking the camera view
This chapter provides you with the information necessary to solve simple issues that can occur
with your interactive flat panel.If issues persist, or aren't covered in this chapter, contact
SMART Support (smarttech.com/contactsupport).
Resolving image issues
Complete the following steps if your interactive flat panel doesn't display an image correctly or
doesn't display any image at all.
Diagnosing blank screen issues using the front control panel lights
Use the following troubleshooting table when your computer is turned on, but you don't see an
image on the interactive flat panel screen.
Begin by looking at the interactive flat panel system status light and the power light in the front
control panel.
Power Status Causes
light light
Off Off The interactive flat panel isn't
connected to a power source.
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Solutions
Connect your interactive flat panel's
power cable to a power outlet (see
page 17).
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