Smarttech SMART Board 8055i User Manual page 65

C H A P T E R 8
Troubleshooting for your interactive flat panel
Resolving poor image quality
Symptom Causes
The image is too The computer's video
large, too small or resolution settings don't
doesn't match your interactive flat
completely fill the panel's native resolution.
screen.
The screen The computer's video card
resolution is is underscanning the
correct, but the image.
image is
surrounded by
black bars.
You have a poor quality
video cable.
You connected two video
cables together.
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Solution
The interactive flat panel's native resolution is
1920 × 1080 at 60 Hz.
If your computer can't support this resolution,
consider one of the following 16:9 resolutions as
an alternative:
1600 × 900
l
1366 × 768
l
1280 × 720
l
Other resolutions could result in image distortion
or black bars around the desktop.
Turn off or adjust the overscan/underscan
feature in the video card driver software until the
image fits the screen resolution. Refer to your
computer's video card help for more information.
N O T E
If available, select the HDTV setting (ideally
1080p) from your video card driver's advanced
menu. This should provide a pixel-perfect
image for your interactive flat panel.
1. Replace your video cable with a better
quality video cable.
2. Press the AUTO SET UP button on your
remote control to reset your interactive
flat panel.
OR
Press MENU on the menu control panel
and then select ADJUST > AUTO
SETUP in the on-screen display menu
using the buttons on the menu control
panel.(For more information, see page 69)
1. Replace your two cables with one longer
cable.
OR
Move your computer so that it's within a
single cable length of your interactive flat
panel.
2. Press the AUTO SET UP button on your
remote to reset your interactive flat panel.
OR
Press MENU on the menu control panel
and then select ADJUST > AUTO
SETUP in the on-screen display menu
using the buttons on the menu control
panel.(For more information, see page 69)