Appendix C Iprism Error Messages - EdgeWave iPrism Web Security Administration Manual

iPrism
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PPENDIX
This section describes the more common error messages that you may encounter while using
iPrism.
The error conditions are listed by error name/type in no particular order. A description of the
conditions that cause each error is provided as well as a screen shot showing the typical error page
that is generated. Beneath each screen shot is a description of how to correct the condition.
Note: This section covers only the more common error messages; errors that
occur only rarely are not included.
iPrism Rating Error
If you have created a custom filter and have Filter Failover set to Block
may see this error.
If Filter Failover is set to Pass, the error will not occur, but traffic may pass unfiltered for a few
seconds.
iPrism List Update
By default, iPrism downloads its filter list once per day. During the actual download, web traffic is not
impacted. However, once the download is complete, iPrism needs to reload its filter list. (This also
occurs when custom filters are added or edited in the system.) The reload process typically lasts 2 – 5
seconds. During this time, iPrism displays the iPrism List Update message.
This message is not an error message and should only last for a few seconds. If the message does
not disappear contact Technical Support:
http://edgewave.com/support/web_security/default.asp

Appendix C iPrism Error Messages

iPrism Error Messages
Administration Guide
(Filter Failover Mode), you
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