Chapter 10 Override Management - EdgeWave iPrism Web Security Administration Manual

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When a browser tries to access a web page that is being blocked by iPrism, an 'Access Denied'
page displays. iPrism gives the user and the administrators a variety of options for handling blocked
pages. This gives tremendous flexibility for dealing with blocked web pages, yet also allowing a great
deal of control over Internet usage.
Access Denied Page Options
If the iPrism administrator has checked Override Link and/or Request Access Linkwhen setting up
the profile that applies to this user (see
button when they encounter an Access Denied web page. By default, these options are disabled;
you must manually enable them if you want to provide Override/Request Access to users on your
network. If both options are disabled, the user cannot view or request access to the blocked site.
• Override: Override allows the user to bypass the Access Denied page and view the blocked
page, assuming s/he has the proper administrative privileges. The override request is recorded
and can be viewed by the iPrism administrator by selecting Profiles & Filters > Current
Overrides. See Current Overrides
• Request Access: The user can use the Request Access button to send a message to the iPrism
administrator to explain why they need access to the site. The administrator can review the
request and decide whether or not to grant access. No administration privileges are required to
submit an access request. If a request is granted, the requesting user will be allowed to access
the site.
Note: A list of pending access requests can be viewed by the iPrism
administrator by selecting Profiles & Filters > Pending Requests. See
Pending Requests for more information.

Chapter 10 Override Management

Override Management
Web
for more information.
Profiles), the user sees an Override/Request Access
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