EdgeWave iPrism Web Security Administration Manual page 14

iPrism
If one or more of these conditions exist on your network and you are not able to get iPrism to function
properly, check the EdgeWave website. This site contains the most current support information for
iPrism.
www.edgewave.com/support/web_security/default.asp
If you are still unable to find a solution, you may request assistance with your installation from the
iPrism technical support team. See
If your network uses a firewall or other device that masks IP addresses, it is important to install
iPrism inside the firewall/device. Otherwise, it may prevent iPrism from tracking individual users on
the network, in which case it will not be possible to perform user tracking. If you are unable to
configure iPrism inside the firewall, some iPrism features will not be available to you.
Chapter 1 Introduction
Knowledgebase, Tutorials and Technical
Administration Guide
Support.
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