Troubleshooting; Common Problems - LabelStation Pro 240 User Manual

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6. Troubleshooting

6.1 Common Problems

The following guide lists most of the simple problems that can occur and offers outline solutions.
More detailed assistance may be found in the
Support on 01202 683212 or
Problem
Possible
Power indicator
Power cable
fails to
not connected
illuminate.
properly or
fuse blown.
Printer status
Print-head is
flagged as
lifted.
Head Open or
Carriage Open
Printer status
The roll of
flagged as
ribbon is
Ribbon End
exhausted or
Err. or Ribbon
fitted
Encoder Err. or
incorrectly.
No Ribbon
Ribbon is not
threaded
through the
ribbon sensor.
Printer status is
The roll of
flagged as Out
label is
Of Paper or No
exhausted or
Paper
fitted
incorrectly in
relation to the
Gap/Black
Mark sensor.
The Gap or
Black Mark
sensor needs
recalibrating.
LabelStation Pro 240
support@labelzone.co.uk
Cause
Ensure all connectors are fully inserted and power is switched on.
Close the print-head (close the carriage).
Renew the ribbon or refit it as shown in the instructions.
Renew the label or refit as shown in the instructions.
Recalibrate the sensors as shown in the instructions.
Page 59 of 67
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