Contents Introduction (product & compliances) ............. 4 Operations Overview ..................5 Unpacking and Inspection................5 Printer Overview (exterior & interior views and SD card spec.)....6 Setup ........................8 Setting Up the Printer ..................8 Open / Close the Top Cover ................9 Loading the Ribbon..................
Page 3
4.3.3 Printer Initialization ..................28 4.3.4 Set Black Mark Sensor as Media Sensor and Calibrate Black Mark Sensor29 4.3.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor ....29 4.3.6 Skip AUTO.BAS ....................29 Troubleshooting ....................30 LED Status ......................
1. Introduction 1.1 Product Introduction This printer provides both thermal transfer and direct thermal printing at user selectable speeds of: 2.0, 3.0, 4.0 or 5.0 inches per second. It accepts roll feed, die-cut, and fan-fold labels for both thermal transfer and direct thermal printing. All common bar codes formats are available. Fonts and bar codes can be printed in 4 directions, 8 different alphanumeric bitmap fonts and a built-in true type font capability.
2. Operations Overview 2.1 Unpacking and Inspection The following items should be found in the carton. 1. LabelStation CN printer. 2. Labelling software (for Windows) on CD. 3. Power cord. 4. Power adaptor. 5. USB interface cable.
2.2.3 Rear View 1. Ethernet RJ-45 interface 2. USB interface 3. Centronics parallel interface 4. RS-232C interface 5. Power jack socket 6. Power switch 7. Fan-fold paper entrance chute 3. Setup 3.1 Setting Up the Printer 1. Place the printer on a flat, secure surface. 2.
POWER SOCKET AC POWER CORD LOW VOLTAGE CORD ADAPTOR 3.2 Open / Close the Top Cover 1. Open the printer top cover by pulling the tabs located on each side towards the front of the printer, then lift the top cover to the maximum open angle. 2.
3. Hold the top cover and press the top cover support to disengage the top cover support with lower inner cover. Gently close the top cover. 3.3 Loading the Ribbon 1. Open the printer’s top cover by pulling the top cover open levers located on each side of the printer and lifting the top cover to the maximum open angle.
Page 11
4. Insert the paper core right side onto the rewind hub. Align the notches on the left side and mount onto the spokes. 5. Stick the ribbon onto the ribbon rewind paper core.
6. Turn the ribbon rewind gear until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head. Close the ribbon access cover and the top cover. Loading Path for Ribbon 3.4.1 Loading the media 1.
Page 13
3. Place the roll between the holders and close them onto the core.
Page 14
4. Press down the media holder lock switch to hold the label roll firmly. 5. Place the paper, printing side face up, through the media sensor and place the label leading edge into the platen roller. Move the media guides to fit the label width by turning the guide adjuster knob. Disengage the top cover support and close the top cover gently.
6. Use the “Diagnostic Tool” or your labelling software to select and calibrate the appropriate media sensor for your label type. (If you use the “Diagnostic tool” click as follows: Select the “Printer Configuration” tab then click the “Calibrate Sensor” button ). Always be prepared to recalibrate the gap/black mark sensor after changing the media (label stock) Loading path for roll labels 3.4.2 External Label Roll Mount Installation (Optional)
4. Press down the media holder lock switch to fix the media holder. 5. Feed the media through the rear external label entrance chute. Place the paper, printing side face up, through the media sensor and place the label leading edge onto the platen roller. 6.
Page 17
2. Feed the paper, printing side facing up, through the paper guide and pass over the platen. 3. Move the media guides to fit the label width by turning the guide adjuster knob. 4. Use the “Diagnostic Tool” or your labelling software to select and calibrate the appropriate media sensor for your label type.
7. Push the peel-off panel back to the printer 8. Disengage the top cover support and close the top cover gently. 9. Peeling will automatically start. Press the FEED button to test. Backing Paper 3.4.4 Loading Media in Cutter Mode (Option) 1.
3. Move the media guides to fit the label width by turning the guide adjuster knob. 4. Disengage the top cover support and close the top cover gently. 5. Use the “Diagnostic Tool” or your labelling software to select and calibrate the appropriate media sensor for your label type.
Features Tab Interface Printer Functions Printer Setup Printer Status 3.5.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup etc.) 1. Select the PC interface type connected to the printer (typically USB). 2. Click the “Read” button followed by any appropriate Function button. 3.
Note: This utility works with printer firmware V6.00 and later versions. 4. The Diagnostic Utility default interface setting is USB interface. If USB interface is connected with printer, no other settings need to be changed in the interface field. 5. Click on the “Ethernet Setup” button from “Printer Function” group in Printer Configuration tab to setup the IP address, subnet mask and gateway for the on board Ethernet.
5. Click on the “Ethernet Setup” button from printer function of Printer Configuration tab to setup the IP address, subnet mask and the gateway for the on board Ethernet. 3.6.3 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2.
Page 23
4. Select “Ethernet” as the interface then click on the “Setup” button to setup the IP address, subnet mask and gateway for the on board Ethernet. 5. Click the “Discover Device” button to explore the printers that exist on the network. 6.
Factory Default button This function will reset the IP, subnet mask, gateway parameters obtained by DHCP and reset the printer name. Web setup button Except to use the Diagnostic Utility to setup the printer, you can also explore and configure the printer settings and status or update the firmware with the IE or Firefox web browser.
4.3 Power On Utilities There are six utilities which may be invoked at the point of switching on the printer. These are activated by pressing the button and holding it down while turning on the printer, then releasing the button when the LED is showing a particular colour, as follows: 1.
This will calibrate the ribbon sensor and gap/black mark sensor sensitivity. NOTE: Please select gap or black mark sensor by sending GAP or BLINE command to printer prior to calibrating the sensor. 4.3.2 Gap/Black Mark Calibration, Self-test and Dump Mode While calibrating the gap/black mark sensor, the printer will measure the label length, print the internal configuration (self-test) on the label, then enter dump mode.
Dump Mode The printer will enter dump mode after printing the configuration. In dump mode, all characters are printed in 2 columns as shown below. The left-hand column of data reflects the settings downloaded from your system and the right-hand data shows their corresponding hexadecimal value. This allows users and engineers to verify and debug the program.
5. Troubleshooting The following guide lists the most common problems that may be encountered when operating this. If the printer still does not function after all solutions suggested here and in the Help Centre have been tried, please contact Support at Advanced Labelling Ltd. (See Help Centre for details). 5.1 LED Status This section lists the most common problems encountered when operating the printer, along with solutions.
Labels or debris may be stuck Remove the obstruction. inside the printer mechanism near the sensor. Poor Print Quality Top cover is not closed Close the top cover completely properly. and make sure the right- and left-side levers are latched properly Check supply spool is loaded Reload the supply.
Page 32
Tear Bar/Peel Bar 1. Use lint-free cloth with ethanol to wipe it as needed. Sensor 1. Gently blast with compressed air periodically to remove fluff and dust. Exterior 1. Wipe with damp cloth as necessary. Interior 1. Brush or carefully vacuum clean as needed to prevent build-up of dust and debris. Notes: 1.