TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL)
CONDITION
Case Is Not Level
Case Not Lining Up
Water Is On The Floor
Fan Emits Excessive Noise
Case Lights Are Not
Working
Case is Not Holding Proper
Temperature
See INSTALLATION section in this manual for additional information.
See INSTALLATION section in this manual for instructions on properly
aligning case (alongside other cases) and adjusting levelers (or rails).
Call service provider.
Call service provider.
Check that light switch is in the on position.
Turn light switch off and check bulb for proper connection.
Check that the light cord is plugged in properly.
Note: LED light and plug must be connected in a specific manner or
they will not work.
Make certain flat edge of plug connects to flat edge of LED light.
See LED LIGHT REMOVAL/REPLACEMENT, PLUG/CORD
POSITIONING, PROPER PLUG INSERTION section in this manual
for illustrations.
Fluorescent Lights: Check bulbs for proper installation and connection.
Also, check that bulb connections are free from dust and dirt.
Fluorescent Lights: Check for burned out bulbs.
If case lights still do not come on, call service provider.
If a large amount of warm product was added to the case, it will take time
for the temperature to adjust. Product must be pre-chilled before placing
in case.
Check that the case is not in the sun or near a heat or air-conditioning
vent.
If case is located near front doors, temperature fluctuation can hinder
unit's ability to maintain temperature.
Check air return grilles (area at front of decking) for obstructions. DO
NOT set product on air grilles as this will prevent proper airflow!
If case still is not holding proper temperature, call service provider.
40
TROUBLESHOOTING
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