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Oasis
HIGH ENVIRONMENT MOBILE REFRIGERATED
SELF-SERVICE MERCHANDISER
> ROLL-DOWN SECURITY DOOR
> SELF-CONTAINED UNITS ARE STANDARD
> CLEAN SWEEP FOR SELF-CONTAINED
UNITS (OPTIONAL)
Model HECO37R Shown With Roll-Down
Security Door Up (Similar Design to Models
HECO47R, HECO57R and HECO67R)
MODEL HECO37R - 36 1/4"L* x 33 1/4"D x 82 1/8"H^
MODEL HECO47R - 47 1/4"L* x 33 1/4"D x 82 1/8"H^
*Includes End Panels.
USER MANUALS\21-20006_OASIS_USER MANUAL_HECOXXR_REF_HI ENV_SELF-SVC_MOBILE CASE
READ AND SAVE THESE INSTRUCTIONS
®
^With Levelers Extended 1 1/4" From Base Frame
Structural
Concepts Corp. ∙ 888 E. Porter Rd ∙ Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 ∙ www.structuralconcepts.com
USER
MANUAL
See SCC P/N 21-20628 For These
Models' Field Service Parts List.
Model HECO57R Shown With Roll-Down
Security Door Down (Similar Design to Models
HECO37R, HECO47R and HECO67R)
||||||
MODEL HECO57R - 59 1/4"L* x 33 1/4"D x 82 1/8"H^
||||||
MODEL HECO67R - 71 1/4"L* x 33 1/4"D x 82 1/8"H^
SCC P/N
21-20006
REV D: 06/16/2023
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Table of Contents
Troubleshooting
Related Manuals for Structural Concepts HECO37R
Summary of Contents for Structural Concepts HECO37R
- Page 1 HECO37R, HECO47R and HECO67R) HECO47R, HECO57R and HECO67R) |||||| MODEL HECO37R - 36 1/4”L* x 33 1/4”D x 82 1/8”H^ MODEL HECO57R - 59 1/4”L* x 33 1/4”D x 82 1/8”H^ MODEL HECO47R - 47 1/4”L* x 33 1/4”D x 82 1/8”H^ |||||| MODEL HECO67R - 71 1/4”L* x 33 1/4”D x 82 1/8”H^...
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Page 2: Table Of Contents
MAINTENANCE FUNDAMENTALS, CONT’D: BALLAST ACCESS ……………………………………. MAINTENANCE, CONT’D - EVAPORATOR COIL / FAN / TUB / DRAIN / TROUGH / TXV, ETC…... CONDENSER PACKAGE LAYOUT: MODELS HECO37R ONLY ……………………..………………... CONDENSER PACKAGE LAYOUT: MODELS HECO47R ONLY ……………………..………………... CONDENSER PACKAGE LAYOUT: MODELS HECO57R ONLY ……………………..………………... - Page 3 COMPLIANCE OVERVIEW • Performance issues when in violation of applicable • These Structural Concepts merchandisers are designed NEC, federal, state and local electrical and plumbing to merchandise packaged products at 41 °F (5 °C) or codes are not covered by warranty.
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Page 4: Wiring
OVERVIEW / CONDITIONS / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING - PAGE 2 of 2 PRECAUTIONS WIRING DIAGRAM • • This sheet contains important precautions to prevent Each case has its own wiring diagram folded and in its damage to unit or merchandise. own packet. -
Page 5: Case Removal From Skid (Levelers/Casters)
CASE REMOVAL FROM SKID (LEVELERS/CASTERS) 1. Removing Case Shipping Brackets That Are Attached To Skid • Remove screws holding Case Shipping Brackets to skid. • Remove Case Shipping Brackets from Skid. • See illustrations below. Note: Shipping Brackets will vary in size, shape, material and location depending upon case type and model. -
Page 6: Installation: Merchandiser Set-Up / Electrical Set-Up
Rear Refrigeration Access After Rear Grille Removed Do not attempt to defeat the (Model HECO37R Shown. Your Unit May Not Reflect grounded connector! Every Feature Or Option Of Your Particular Case) • Plug cord into certified electrical outlet with ground. -
Page 7: Installation, Continued: Synchronous Defrost Connection (Optional)
See illustration at right for thermostat location. • If a temperature setting change is required, refer to the PROGRAMMABLE CONTROLLER section of this operating manual. --- Sample Temperature Controller --- Main Power Switch --- Case Front Access After Front Grille Removed (Model HECO37R) ---... -
Page 8: Roll-Down Security Door - Extended
Keep keys in safe and secure place. • See next page for view of case with roll-down security door in retracted (raised) position. Enlarged View of Model HECO37R With Roll-Down Illustration Shown Reflects Model HECO37R Security Door. Partially Disassembled and With Roll-Down Security Door. -
Page 9: Roll-Down Security Door - Retracted
After door is lowered, key may be turned clockwise to lock latch into strike bracket. • Turn counter-clockwise to unlock. • Keep keys in safe and secure place. Handles (For Lowering & Raising Security Door) Lock Plate Lock (Typ.) Illustration Shown Reflects Model HECO37R. Your Model May Vary in Length. -
Page 10: Maintenance Fundamentals: Led Light Fixtures
Attach magnetic mounting clips onto LED light. • LED lights rarely require change-out. • Adjust magnetic mounting clips so they are equally • Contact Structural Concepts’ Technical Service spaced on LED light. Department for replacement LED lights. • Reattach LED light assembly to its shelf/header. •... -
Page 11: Maintenance Fundamentals: Fans
Fans help case maintain proper airflow to prevent LIGHTS / FAN SWITCH section in manual for condensation from forming in roll-down security switch location. door. Illustration Shown Reflects Model HECO37R With Roll-Down Security Door. Your Model May Vary in Length. -
Page 12: Maintenance Fundamentals, Cont'd: Honeycomb Air Diffusers
MAINTENANCE FUNDAMENTALS, CONT’D: HONEYCOMB AIR DIFFUSERS Honeycomb Preventive maintenance should be performed every 30 days unless conditions warrant a more frequent replacement cycle. 1. Honeycomb Air Diffuser Removal Honeycomb is located in discharge air duct. A. Wedge a non-metallic device of suitable strength (such as a ballpoint pen) between the honeycomb and the end panel. -
Page 13: Maintenance Fundamentals, Cont'd: Shelf Assembly / Shelves / Lights / Fan
MAINTENANCE FUNDAMENTALS, CONT’D: SHELF ASSEMBLY / SHELVES / LIGHTS / FAN SWITCH Bracket Retainer 1. Shelf Assembly Removal • Shelves can be removed for maintenance, cleaning or adjustments • Slide shelf back about 1/8 inch and rotate front up while lifting shelf assembly. •... -
Page 14: Maintenance Fundamentals, Cont'd: Ballast Access
Remove rear grille by lifting up and off. • Ballast are mounted inside the electrical box. • Illustrations shown reflect models HECO37R and HECO67R. Your model may slightly vary. Ballasts (In Electrical Box) Rear View of Model HECO37R After Front Grille Removed... -
Page 15: Maintenance, Cont'd - Evaporator Coil / Fan / Tub / Drain / Trough / Txv, Etc
After cleaning or servicing, return case components in reverse order they were removed. • Restore power to case. Thermometer Evaporator Probes Location Fan Shroud Evaporator Coil Drain Refrigeration Line Route TXV Valve Trough Model HECO37R Shown Above. Your Model May Differ. -
Page 16: Condenser Package Layout: Models Heco37R Only
CONDENSER PACKAGE LAYOUT: MODELS HECO37R ONLY Typical Configurations, Continued • Note: Unit shown below is for models HECO37R only. Your condenser package layout may vary. • Caution: Only certified refrigeration/electrical engineers or contractors are to access condenser unit. • Access: Remove front grille by lifting up and off (no screw removal required). Slide out. -
Page 17: Condenser Package Layout: Models Heco47R Only
CONDENSER PACKAGE LAYOUT: MODELS HECO47R ONLY Typical Configurations, Continued • Note: Unit shown below is for Model HECO47R only. Your model’s condenser package layout may vary. • Caution: Only certified refrigeration/electrical engineers or contractors are to access condenser unit. • Access: Remove front grille by lifting up and off (no screw removal is required). -
Page 18: Condenser Package Layout: Models Heco57R Only
CONDENSER PACKAGE LAYOUT: MODELS HECO57R ONLY Typical Configurations, Continued • Note: Unit shown below is for Model HECO57R only. Your model’s condenser package layout may vary. • Caution: Only certified refrigeration/electrical engineers or contractors are to access condenser unit. • Access: Remove front grille by lifting up and off (no screw removal is required). -
Page 19: Condenser Package Layout: Models Heco67R Only
CONDENSER PACKAGE LAYOUT: MODELS HECO67R ONLY Typical Configurations, Continued • Note: Unit shown below is for Model HECO67R only. Your model’s condenser package layout may vary. • Caution: Only certified refrigeration/electrical engineers or contractors are to access condenser unit. • Access: Remove front grille by lifting up and off (no screw removal is required). -
Page 20: Serial Label & Location / Technical Information / Additional Information
TECHNICAL SERVICE page in this manual for • Serial labels are affixed at a wide range of places instructions on contacting Structural Concepts’ (on the header, near thermostat, at case rear, Technical Service Department. behind panels/toe-kicks, on electrical boxes, etc.). -
Page 21: Cleaning Schedule
CLEANING SCHEDULE (PERFORMED BY STORE PERSONNEL & TRAINED SERVICE PROVIDERS) Cleaning W* M* Task Clean Case Acrylic must be cleaned with a mild soap and water solution and a Exterior soft cloth (Never use a household cleaner on acrylic). Clean Case Shelves and decks can be cleaned with a warm soap and water Interior solution. -
Page 22: Preventive Maintenance (To Be Performed By Trained Service Providers)
PREVENTIVE MAINTENANCE (TO BE PERFORMED BY TRAINED SERVICE PROVIDER) - Page 1 of 2 Preventive Freq. Instructions Maintenance Case Monthly Condensing Coil: Exterior • To remove rear grille, lift slots up and off hooks (no screw removal required. • Use air pressure or industrial strength vacuum; clean dust and dirt that may collect on the Condenser Coil. - Page 23 PREVENTIVE MAINTENANCE (TO BE PERFORMED BY TRAINED SERVICE PROVIDER) - Page 2 of 2 WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE! Preventive Frequency Instructions Maintenance Case Exterior Quarterly Compressor Area: Disconnect power from case before cleaning condenser coil! • Slide/Roll out from under case.
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Page 24: Troubleshooting (To Be Performed By Store Personnel)
TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL) Condition Troubleshooting Product is Drying Out Check the relative humidity in the store. Water Is On The Floor Call service provider. Fan Emits Excessive Noise Call service provider. Case Lights Are Not Check that light switch is in the on position. Working Check that ALL of the light cords and plugs are properly connected. - Page 25 TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) - PAGE 1 of 3 Condition Troubleshooting Case Not Lining See Installation Section for instructions on properly aligning case (alongside other cases) and adjusting levelers. Water Is On Floor Caution! Water on flooring can cause much damage! Until cause is determined (and repaired), follow these procedures: •...
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Page 26: Troubleshooting (To Be Performed By Trained Service Providers Only)
TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) - PAGE 2 of 3 Condition Troubleshooting Fan Emits Excessive Check that the case is aligned, level and plumb. Noise Check evaporator fan for cleanliness. Unplug/power off fan motors. Check motor shaft for bearing wear. Check that fan motors are securely mounted in brackets. - Page 27 TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) - PAGE 3 of 3 Condition Troubleshooting Case Lights Are Not Check that light switch is in the on position. Working Check that ALL of the light cords and plugs are properly connected. See MAINTENANCE FUNDAMENTALS: LED LIGHT FIXTURES section in this manual for specifics.
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Page 28: Programmable Controller Information
PROGRAMMABLE CONTROLLER (SELECT, CLICK ON OR SCAN QR CODE FOR INFORMATION) Determine Which Programmable Controller Is On Your Case (Controllers That Are Commonly Used By Structural Concepts Are Shown Below). Your Particular Programmable Controller May Differ. Carel® ir33 Platform Carel® PJEZ Platform Dixell®... -
Page 29: Technical Service Contact Information / Warranty Information
STRUCTURAL CONCEPTS TECHNICAL SERVICE CONTACT INFORMATION & LIMITED WARRANTY YOU MUST HAVE THE FOLLOWING INFO AVAILABLE TECH SERVICE/WARRANTY CONTACT INFO: BEFORE CONTACTING STRUCTURAL CONCEPTS: 1 (800) 433-9490 / EXTENSION 1 SERIAL NO. / MODEL NO. / STORE NO. / STORE...
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