Troubleshooting (To Be Performed By Store Personnel) - Structural Concepts HECO37R User Manual

TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL)

Condition
Product is Drying Out
Water Is On The Floor
Fan Emits Excessive Noise
Case Lights Are Not
Working
Case is Not Holding Proper
Temperature
Condensation Is Forming
On Roll-Down Security Door
Check the relative humidity in the store.
Call service provider.
Call service provider.
Check that light switch is in the on position.
Check that ALL of the light cords and plugs are properly connected. See
MAINTENANCE FUNDAMENTALS: SHELF ASSEMBLY / SHELVES /
CASTER LOCKING OPERATION section in this manual for specifics.
LED Lights: check that plugs are properly inserted into LED light orifices.
See MAINTENANCE FUNDAMENTALS: LIGHT FIXTURES
section of manual.
If case lights still do NOT come on, call service provider.
If a large amount of warm product was added to the case, it will take time
for the temperature to adjust. Product must be pre-chilled before placing
in case.
Check that the case is not in the sun or near a heat or air-conditioning
vent. See OVERVIEW / CONDITION / COMPLIANCE / WARNINGS /
PRECAUTIONS / WIRING section in this manual for specifics.
If case is located near front doors, temperature fluctuation can hinder
unit's ability to maintain temperature.
Check that condenser coil air filter and condenser coil has been cleaned.
See CLEANING SCHEDULE (PERFORMED BY STORE PERSONNEL
& TRAINED SERVICE PROVIDERS) section in this manual for
specifics.
Check air return grilles (area at front of decking) for obstructions.
DO NOT set product on air grilles as this will prevent proper airflow!
If case still is not holding proper temperature, call service provider.
Turn on anti-condensation fan switch. See MAINTENANCE
FUNDAMENTALS, CONT'D: SHELF ASSEMBLY / SHELVES /
LIGHTS / FAN SWITCH for switch location.
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Troubleshooting