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Oasis
OPEN REFRIGERATED SELF-SERVICE MERCHANDISER
HIGH ENVIRONMENT REFRIGERATED
MOBILE GRAB-N-GO UNITS
> DUAL ACCESS UNITS
> TYPE II ENVIRONMENT*
> DUAL ROLL-DOWN SECURITY DOORS
> SELF-CONTAINED & REMOTE UNITS
Model HEFSC663R Shown With
Roll-Down Security Door Fully Extended
Model HEFSC663R Shown With
Roll-Down Security Door Retracted
See SCC P/N 21-22808 For
Field Service Parts List.
USER MANUALS/21-22807_OASIS_USER MANUAL_HEFSC(L)63R_REF_HIGH ENV_GRAB-N-GO_MOBILE CASE
READ AND SAVE THESE INSTRUCTIONS
®
MANUAL
*Higher ambient temperature: Not to exceed 85 °F (29.4 °C) / 60% humidity. See page 3.
Structural Concepts Corp. ∙ 888 E. Porter Rd ∙ Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 ∙ www.structuralconcepts.com
USER
Model HEFSC463R Shown With Roll-Down
Security Door Partially Extended
SCC P/N
20-22807
REV C: 10/14/2022

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Summary of Contents for Structural Concepts Oasis HEFSC663R

  • Page 1 Security Door Partially Extended *Higher ambient temperature: Not to exceed 85 °F (29.4 °C) / 60% humidity. See page 3. Structural Concepts Corp. ∙ 888 E. Porter Rd ∙ Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 ∙ www.structuralconcepts.com REV C: 10/14/2022...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS OVERVIEW / ENVIRONMENTAL CONDITIONS / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING .……….………………………………………………………………………………….…….. INSTALLATION & OPERATION SECTION ...…….……………...……………..………………………….. CASE REMOVAL FROM SKID (LEVELERS/CASTERS) …….……………...……………..……………. INSTALLATION: MERCHANDISER SET-UP / ELECTRICAL SET-UP ……………………………...…. ADJUSTING LEVELERS ……………………………………………………………………………..………. CEILING ORIGINATED ELECTRICAL & REFRIGERATION LINES / KNOCKOUT REMOVAL / SEALING ………………………………………………………………………………………………..
  • Page 3 OVERVIEW / CONDITIONS / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING - PAGE 1 of 2 COMPLIANCE OVERVIEW • Performance issues when in violation of applicable • These Structural Concepts Oasis merchandisers are NEC, federal, state and local electrical and plumbing designed to merchandise packaged products at 41 °F codes are not covered by warranty.
  • Page 4: Wiring

    OVERVIEW / CONDITIONS / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING - PAGE 2 of 2 PRECAUTIONS WIRING DIAGRAM • • This sheet contains important precautions to prevent Each case has its own wiring diagram folded and in its damage to unit or merchandise. own packet.
  • Page 5: Installation & Operation Section

    GENERAL INSTALLATION & OPERATION SECTION GENERAL INSTALLATION & OPERATION SECTION...
  • Page 6: Case Removal From Skid (Levelers/Casters)

    CASE REMOVAL FROM SKID (LEVELERS/CASTERS) 1. Removing Case Shipping Brackets That Are Attached To Skid • Remove screws holding Case Shipping Brackets to skid. • Remove Case Shipping Brackets from Skid. • See illustrations below. Note: Shipping Brackets will vary in size, shape, material and location depending upon case type and model.
  • Page 7: Installation: Merchandiser Set-Up / Electrical Set-Up

    INSTALLATION: MERCHANDISER SET-UP / ELECTRICAL SET-UP 1. Merchandiser Set-Up • Remove the rear lower grille. • Ensure that the manufacturer provided hot gas evaporator pan is installed under the condensate drain. • Ensure that overflow evaporator pan is plugged into the receptacle inside base. •...
  • Page 8: Adjusting Levelers

    ADJUSTING LEVELERS Adjust Levelers • Use adjustable wrench (and/or a pry bar) to adjust leveler. • After case is in position, adjust case so it is level • Do not use Pry Bar on Toe-Kick as it will buckle. and plumb. •...
  • Page 9: Sealing

    Caution! If ceiling-originated lines are used, 1. Merchandiser Versatility you MUST seal both upper and lower PVC • Structural Concepts cases can accompany center pass-throughs (at entrance points) with either floor or ceiling-originated electrical and/or expanable foam sealant to prevent refrigeration lines.
  • Page 10: Thermometers

    MAIN POWER SWITCH - START-UP / THERMOSTAT / LIGHT SWITCH / DIGITAL THERMOMETERS 1. Main Power Switch - Start-Up • The temperature is controlled by a thermostat. • See illustration at right for thermostat location. • Remove the front grille simply by lifting up and •...
  • Page 11: Roll-Down Security Door / Anti-Condensation Fan Switch

    ROLL-DOWN SECURITY DOOR / ANTI-CONDENSATION FAN SWITCH 1. Roll-Down Security Door: Shown Extended • Roll-down security door has two handles (“A”) for grasping, lowering and raising. • After door is lowered, use key to turn lock (“B”) clockwise to insert the “plunger rod” into lock plate (“C”);...
  • Page 12: Refrigeration Fundamentals: Underside Layout

    REFRIGERATION FUNDAMENTALS: UNDERSIDE LAYOUT (BOTH SELF-CONTAINED & REMOTE) Refrigeration Fundamentals: Underside Layout Note: Self-Contained & remote refrigeration line access, connections & servicing must be accomplished by licensed contractors only. • Partially-disassembled illustration below shows location of refrigeration lines for self-contained operation. •...
  • Page 13: Maintenance Fundamentals Section

    MAINTENANCE FUNDAMENTALS SECTION MAINTENANCE FUNDAMENTALS SECTION...
  • Page 14: Maintenance Fundamentals: Plan-O-Gram (Load Level Guide)

    MAINTENANCE FUNDAMENTALS: PLAN-O-GRAM (LOAD LEVEL GUIDE) CAUTION! TO MAINTAIN SAFE PRODUCT TEMPERATURES & AIRFLOW CAREFULLY FOLLOW THESE GUIDELINES: DO NOT STACK PRODUCT NEARER THAN 1” TO UNDERSIDE OF PLENUM  DO NOT STACK PRODUCT NEARER THAN 1” TO UNDERSIDE OF SHELVES ...
  • Page 15: Maintenance Fundamentals, Cont'd: Led Light Fixtures

    Attach magnetic mounting clips onto LED light. • LED lights rarely require change-out. • Adjust magnetic mounting clips so they are equally • Contact Structural Concepts’ Technical Service spaced on LED light. Department for replacement LED lights. • Reattach LED light assembly to its shelf/header. •...
  • Page 16: Maintenance Fundamentals, Cont'd: Fans

    MAINTENANCE FUNDAMENTALS, CONT’D: FANS • See MAINTENANCE FUNDAMENTALS, Fans Atop Case CONT’D: SHELF ASSEMBLY / SHELVES / • Fans help case maintain proper airflow to prevent LIGHTS / FAN SWITCH section in manual for condensation from forming in roll-down security switch location.
  • Page 17: Maintenance Fundamentals, Cont'd: Honeycomb Air Diffusers

    MAINTENANCE FUNDAMENTALS, CONT’D: HONEYCOMB AIR DIFFUSERS Preventive maintenance is to be performed every 30 days unless conditions warrant a Honeycomb Air more frequent replacement cycle. Diffuser 1. Honeycomb Air Diffuser Removal Honeycomb is located in discharge air duct. A. Wedge a non-metallic device of suitable strength (such as a ballpoint pen) between the honeycomb and the end panel.
  • Page 18: Maintenance Fundamentals, Cont'd: Shelf Assembly / Shelves / Lights

    MAINTENANCE FUNDAMENTALS, CONT’D: SHELF ASSEMBLY / SHELVES / LIGHTS 1. Shelf Assembly Removal • Shelves can be removed for maintenance, cleaning or adjustments • Slide shelf back about 1/8 inch and rotate front up while lifting shelf assembly. • For lighted shelving, unplug the light cord.
  • Page 19: Maintenance Fundamentals, Cont'd: Field Wiring Box / Ballast Access

    MAINTENANCE FUNDAMENTALS, CONT’D: FIELD WIRING BOX / BALLAST ACCESS Ballast Access • Assembly or disassembly and servicing is to be accomplished by a licensed electrical contractor. • Remove rear grille by lifting up and off. • Ballast are mounted inside the electrical box. •...
  • Page 20: Trough / Txv, Etc

    MAINTENANCE, FUNDAMENTALS, CONT’D: EVAP. COIL / FAN / TUB / DRAIN / TROUGH / TXV, ETC. Evaporator Coil Fan • Caution! Turn off main power before accessing the evaporator coil / deck pan area. Rotating blades can cause severe injury! •...
  • Page 21: Hefsc463R Only

    MAINTENANCE, FUNDAMENTALS, CONT’D: CONDENSER PACKAGE LAYOUT - HEFSC463R ONLY Typical Configurations, Continued • Note: Unit shown below is for Model HEFSC463R only. However, due to possible engineering redesigns, it may not exactly reflect your model’s exact configuration. • Caution: Only certified refrigeration/electrical engineers or contractors are to access condenser unit. Coil and Coil Cover Embraco®...
  • Page 22: Hefsc663R Only

    MAINTENANCE, FUNDAMENTALS, CONT’D: CONDENSER PACKAGE LAYOUT - HEFSC663R ONLY Typical Configurations, Continued • Note: Unit shown below is for Model HEFSC663R only. However, due to possible engineering redesigns, it may not exactly reflect your model’s exact configuration. • Caution: Only certified refrigeration/electrical engineers or contractors are to access condenser unit. Coil and Coil Cover Accumulator Receiver...
  • Page 23: Thermostat & Technical Service Information Section

    SERIAL LABEL, CLEANING, PREV. MAINT., T’SHOOTING, T’STAT & TECHNICAL SERVICE SECTION SERIAL LABEL, CLEANING, PREVENTIVE MAINTENANCE, TROUBLESHOOTING, THERMOSTAT & TECHNICAL SERVICE INFORMATION SECTION...
  • Page 24: Serial Label & Location / Technical Information / Additional Information

    TECHNICAL SERVICE page in this manual for • Serial labels are affixed at a wide range of places instructions on contacting Structural Concepts’ (on the header, near thermostat, at case rear, Technical Service Department. behind panels/toe-kicks, on electrical boxes, etc.).
  • Page 25: Cleaning Schedule

    CLEANING SCHEDULE (PERFORMED BY STORE PERSONNEL & TRAINED SERVICE PROVIDERS) Cleaning W* M* Task Clean Case Acrylic must be cleaned with a mild soap and water solution and a Exterior soft cloth (Never use a household cleaner on acrylic). Clean Case Shelves and decks can be cleaned with a warm soap and water Interior solution.
  • Page 26: Preventive Maintenance (To Be Performed By Trained Service Providers)

    PREVENTIVE MAINTENANCE (TO BE PERFORMED BY TRAINED SERVICE PROVIDER) - Page 1 of 2 Preventive Freq. Instructions Maintenance Case Monthly Condensing Coil: Exterior • To remove rear grille, lift slots up and off hooks (no screw removal required. • Use air pressure or industrial strength vacuum; clean dust and dirt that may collect on the Condenser Coil.
  • Page 27 PREVENTIVE MAINTENANCE (TO BE PERFORMED BY TRAINED SERVICE PROVIDER) - Page 2 of 2 WARNING! TURN OFF CASE BEFORE PERFORMING PREVENTIVE MAINTENANCE! Preventive Frequency Instructions Maintenance Case Exterior Quarterly Compressor Area: Disconnect power from case before cleaning condenser coil! • Slide/Roll out from under case.
  • Page 28: Troubleshooting (To Be Performed By Store Personnel)

    TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL) Condition Troubleshooting Product is Drying Out Check the relative humidity in the store. Water Is On The Floor Call service provider. Fan Emits Excessive Noise Call service provider. Case Lights Are Not Check that light switch is in the on position. Working Check that ALL of the light cords and plugs are properly connected.
  • Page 29 TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) - PAGE 1 of 3 Condition Troubleshooting Case Not Lining See Installation Section for instructions on properly aligning case (alongside other cases) and adjusting levelers. Water Is On Floor Caution! Water on flooring can cause much damage! Until cause is determined (and repaired), follow these procedures: •...
  • Page 30 TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) - PAGE 2 of 3 Condition Troubleshooting Fan Emits Excessive Check that the case is aligned, level and plumb. Noise Check evaporator fan for cleanliness. Unplug/power off fan motors. Check motor shaft for bearing wear. Check that fan motors are securely mounted in brackets.
  • Page 31 TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) - PAGE 3 of 3 Condition Troubleshooting Case Lights Are Not Check that light switch is in the on position. Working Check that ALL of the light cords and plugs are properly connected. See MAINTENANCE FUNDAMENTALS, CONT’D: LED LIGHT FIXTURES section in this manual for specifics.
  • Page 32: Programmable Controller Information

    PROGRAMMABLE CONTROLLER (SELECT, CLICK ON OR SCAN QR CODE FOR INFORMATION) Determine Which Programmable Controller Is On Your Case (Controllers That Are Commonly Used By Structural Concepts Are Shown Below). Your Particular Programmable Controller May Differ. Carel® ir33 Platform Carel® PJEZ Platform Dixell®...
  • Page 33: Technical Service Contact Information / Warranty Information

    STRUCTURAL CONCEPTS TECHNICAL SERVICE CONTACT INFORMATION & LIMITED WARRANTY YOU MUST HAVE THE FOLLOWING INFO AVAILABLE TECH SERVICE/WARRANTY CONTACT INFO: BEFORE CONTACTING STRUCTURAL CONCEPTS: 1 (800) 433-9490 / EXTENSION 1 SERIAL NO. / MODEL NO. / STORE NO. / STORE...

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