1. Manuals
  2. Brands
  3. imagistics Manuals
  4. Copier
  5. C400
  6. Operating manual

imagistics C400 Operating Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
www.imagistics.com
C400/C550
Operating Manual
For use with Imagistics and Pitney Bowes C400/C550 copiers.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the C400 and is the answer not in the manual?

Questions and answers

Related Manuals for imagistics C400

Summary of Contents for imagistics C400

  • Page 1 C400/C550 Operating Manual For use with Imagistics and Pitney Bowes C400/C550 copiers.
  • Page 2 Department of Communications. About Imagistics products, services and documentation Imagistics has made every effort possible to ensure the usefulness of our products and the accu- racy of our documentation. Due to our continuing efforts to improve products and services, recent equipment modifications or improvements may not be documented in this manual.
  • Page 3 Copier Supplies Introduction Ordering Supplies The supplies listed below have all been designed especially for Imagistics copiers to ensure maximum product performance and quality. Substituting other supplies may result in inferior copy quality and machine malfunction. Ordering supplies is quick and easy.
  • Page 4 Contents Introduction Safety Notes Chapter Installing The Copier p.2 Installation Site Power Source Grounding Space Requirements Precautions For Use p.3 Operating Environment Using the Copier Supplies Care of Copier Supplies Moving...

  • Page 5: Table Of Contents

    Overview Chapter Types of Copies p.6 Copier and Peripherals p.8 Copier Parts and Accessories p.10 Control Panel Keys and Indicators p.16 Using the Touch Panel p.18 Main Display Screen How the Screen is Organized Operating the Touch Panel Turning ON/OFF, Initial Mode p.20 Turning ON and OFF Initial Mode Auxiliary Functions p.21...
  • Page 6 Chapter Making Copies Basic Copying Overview p.24 Placing Originals p.29 Manual Bypass Copying p.32 Basic Functions p.34 Copy Paper Size p.34 Zoom Ratio p.36 Image Density p.40 ➧ Original Copy Type p.42 ➧ ➧ •1 •1 2 [2 in 1] ➧...
  • Page 7 Chapter Using the Programming Mode Job Memory Input and Job Presets p.78 • Job Memory Input • Recalling A Job from Memory Zoom Memory Input p.82 Meter Count, Image Quality Cycle, and Drum Dehumidifier p.21 Key Operator p.84 • Key Operator Functions •...

  • Page 8: Improving Copy Quality P

    Chapter Troubleshooting Improving Copy Quality p.130 Solving Common Copier Problems p.132 Chapter Miscellaneous Specifications p.134 •Copier •Duplexing Document Feeder •Automatic Document Feeder •Staple Sorter (10-Bin) •Staple Sorter (20-Bin) •Paper Feed Cabinet (1-Drawer Type) •Duplex Cabinet •Duplex Unit •Large Capacity Cassette Care of the Copier p.140 Index p.146...

  • Page 9: Terms And Symbols For The Type Of Originals And Copy Paper

    Terms and Symbols for the Type of Originals and Copy Paper A few special and terms symbols are used in this manual to designate types of originals and copy paper. This page explains about these terms and symbols Feeding Direction (copy paper path) In this copier system copy paper is taken up from the right-hand side of the copier and fed through the copier toward the left-hand side, face up onto the Copy Tray.

  • Page 10: Installing The Copier P

    Safety Notes Chapter This chapter explains about the operating environment, conditions, and precautions for use. 1 Installing The Copier p.2 Installation Site Power Source Grounding Space Requirements 2 Precautions For Use p.3 Operating Environment Safety Precautions Moving the Copier...

  • Page 11: Installing The Copier

    Safety Notes Chapter Installing the Copier To ensure utmost safety and prevent possible malfunctions of the copier, install it in a location which meets the following requirements. • Place the copier in an uncrowded, well ventilated area. This copier generates ozone and is equipped with an ozone filter. We recom- mend that the copier be placed in a room no smaller than 1000 cubic feet with a minimum of .5 air exchanges per hour.

  • Page 12: Safety Precautions

    Do not remove any covers fastened with screws. High voltage may be pre- sent. • Do not attempt to repair the copier. Call your Imagistics Customer Service Representative for repairs. • Place the copier in an uncrowded, well ventilated area. This copier generates ozone and is equipped with an ozone filter.
  • Page 13 Chapter Safety Notes...
  • Page 14 Overview Chapter This chapter gives you a brief description of the system and preliminary information about peripherals and options. 1 Types of Copies p.6 2 Copier and Peripherals p.8 3 Copier Parts and Accessories p.10 4 Control Panel Keys and Indicators p.16 5 Using the Touch Panel p.18 Main Display Screen How the Screen is Organized...
  • Page 15 Overview Chapter Types of Copies With the required peripherals, the copier is capable of producing the types of copies illustrated below. To run these types of copies, turn to the pages indicated with the copy function. ➧ Originals Copies p. 42 ➧...

  • Page 16: Zoom Ratio P

    Overview Chapter Zoom Ratio p. 36 Reduce, Full Size, Enlarge Auxiliary Functions p. 58 Page Insertion p. 58 Cover p. 58 Transparency Interleaving p. 68 Create Margin p. 72 Erase p. 74...

  • Page 17: Copier And Peripherals

    Overview Chapter Copier and Peripherals Staple Sorter 9769 <Option> For sorting or grouping copies into up to 10 copy sets or stacks. Automatically staples copy sets or stacks that are sorted or batched. Staple Sorter 9770 <Option> For sorting or grouping copies into up to 20 copy sets or stacks.Automatically staples, and/or punches holes in, copy sets or...
  • Page 18 Overview Chapter Copier and Peripherals Reversing Automatic Document Feeder (RADF) 9760 <Option> Turns over 1 sided copies to make 2-sided copies. Large Capacity Cassette 9765 <Option> Holds up to 3,400 sheets of paper (21 lbs.). Paper Feed Cabinet 9763 <Option> Equipped with a large-capacity drawer to hold up to 2,700 sheets of copy paper (20lbs.).

  • Page 19: Copier Parts And Accessories

    Overview Chapter Copier Parts and Accessories (Outside) Exit Tray Extender : Slide this extender out when makings copies on large- size paper. Exit Tray : Holds copies fed out of the copier. Front Door : Open to: •Replace the toner Bottle. p.108 •Clear paper misfeed.
  • Page 20 Overview Chapter Copier Parts and Accessories (Inside) Toner Bottle Holder : Swing open to replace Toner Bottle. Toner Bottle : Contains Printpowder™ Toner. Replace when empty. p.108 Original Width Scale : Use to correctly position original. Original Length Scale : Use to correctly position original. Original Pad : Holds the original in position on the Original Glass.
  • Page 21 Overview Chapter Copier Parts and Accessories (Options) Paper Feed Cabinet (1-Drawer Type) Paper Descent Key : Press before sliding the drawer out of the cabinet. 3rd Drawer : Holds up to 2,700 sheets of copy. Duplex D u p l e x Unit : Turns over 1-sided copies for making 2-sided copies.
  • Page 22 Overview Chapter Copier Parts and Accessories (Options) Duplex Cabinet D u p l e x Unit : Turns over 1-sided copies for making 2-sided copies Storage Drawer : Holds copy paper, toner and other supplies.
  • Page 23 Overview Chapter Copier Parts and Accessories (Options) 20- Bin Staple Sorter Sort Bins (1st to 20th) Hold sorted or batched copies, each capable of holding up to 50 sheets. Non-Sort Bin : Holds up to 100 copies fed out in the Non-Sort mode. Lock Release : Press to unlock the Sorter from the copier for clearing a misfed sheet of paper or other service job.
  • Page 24 Overview Chapter Copier Parts and Accessories (Options) 10- Bin Staple Sorter Lock Release Lever Press to unlock the sorter. p.>> Sort Bin : Hold sorted or copies Staple Door : Open to replace the staple Cartridge. Large Capacity Cassette Lock Release Lever : Use to unlock the Cassette when clearing a misfed sheet of paper or other service job.
  • Page 25 Overview Chapter Programming Job Presets Review Settings Interrupt Key p. 22 Touch Panel •Press to interrupt a current job with a •Shows various screens and different one. messages. p. 18 •Press it again to return to the previous Print Key job.

  • Page 26: Control Panel Keys And Indicators

    Control Panel Keys and Indicators Access Energy Saver Interrupt Clear Print Stop Reset Programming Key p.77 •Press to show the Programming menu. Programming •Job Memory Input •Toner Replenisher •Zoom Memory Input •Drum Dehumidifier •Meter Count •Key Operator Job Presets Key •Press to show the Job Presets screen, on which you can recall or check a copy job program previously stored in...

  • Page 27: Using The Touch Panel

    Overview Chapter Using the Touch Panel When you turn ON the Power Switch the Basic screen as shown below appears on the Touch Panel. It displays messages, graphics, currently set functions, available functions to choose from, and the copier status. How the Screen is Organized Supplementary Function Keys Message Display...

  • Page 28: Operating The Touch Panel

    Overview Chapter Using the Touch Panel..Message Display Shows the current copier status, operating instructions, precau- tions, and other data including the number of copies selected. Example: Add Paper Basic Function/Key Shows the basic function keys and the corresponding functions currently selected for use.

  • Page 29: Initial Mode

    Overview Chapter Turning ON /OFF • Turning the copier ON Press the Power Switch to the 1 (ON) position. • Turning the copier OFF Press the Power Switch to the (OFF) position. Note: If the auto power switch-OFF function is enabled, the copier will automatically shut down after a given period of time.

  • Page 30: Auxiliary Functions

    Overview Chapter Auxiliary Functions Panel Resetting Auto Power-OFF The Normal Mode (Reset) key resets all The Auto-Power OFF function shuts control panel settings to default settings down the copier a given period time after including the number of copies and zoom the copier has been last used.

  • Page 31: Interrupt

    Overview Chapter Auxiliary Functions Interrupt Notes: •If an access number has been programmed, a The Interrupt function allow you to interrupt copy cycle can be initiated only after the a current job and run a different one. access number has been input to the copier. Pressing the Interrupt key once sets the <”Access #”Prompt Screen>...

  • Page 32: Basic Copying Overview P

    Making Copies Chapter This chapter shows you how to make copies. The “Basic Copying Overview” offers quick, at a-a-glance on instructions for making copies. Each step is keyed to page number with a more detailed description. Basic Copying Overview p.24 Placing Originals p.29 Manual Bypass Copying p.32 Basic Functions p.34...

  • Page 33: Selecting The Original Copy Type

    Making Copies Chapter To make full-size (x100) copies of the original.place the original in position (step 1), set the number of copies to be made (step 8), and press the Print Key (step9). This will allow you to make full-size copies on paper of the same size as the original*.

  • Page 34: Making Copies

    Making Copies Chapter Selecting the finishing type •To sort copies Touch Finishing p.48 •To staple copies •To punch holes in copies Selecting the auxiliary functions •To make a file, Touch Auxiliary p.58 margin on the copy •From the 10-key Setting the number Pad, set the of copies.
  • Page 35 Making Copies Chapter Using the Document Feeder The Automatic/Duplexing Document Feeder automatically feeds in sheet originals placed on the Document Feed Tray one by one. After the copy cycle has been completed, it automatically ejects the original onto the Document Exit Tray. Some originals may not be suitable for reliable operation of the Document Feeder.
  • Page 36 Making Copies Chapter Loading the Originals Slide the Document Guide to the size of the originals. *When using large size originals flip up the Document Feed Tray Extender. Load a neat stack of originals face up on the Document Feed Tray. Note: •...
  • Page 37 Making Copies Chapter Using the Single Automatic Document Feeding Mode (SADF Mode) In SADF mode, load your originals one by one onto the Automatic/Duplexing Document Feeder to make a copy or copies. Loading the original, automatically starts the copy cycle. •Originals available for the SADF Mode.

  • Page 38: Placing Originals On The Original Glass

    Making Copies Chapter Placing Originals on the Original Glass Use the instructions below to insure proper handling of the original. Sheet Originals Raise the Original Cover and place the original face down on the Original Glass. Align the rear left corner of the original with the marker on the Original Width Scale.
  • Page 39 Making Copies Chapter Making Copies from A Book Using Book Copy Mode (“Book” refers to an open bound original.) Place the open book so that its top edge is at the rear of the copier. Gently lower the Original Cover. Notes: •If the book is thick, make a copy with the Original Cover raised.
  • Page 40 Making Copies Chapter...

  • Page 41: Manual Bypass Copying

    Making Copies Chapter Manual Bypass Copying Use the Manual Bypass to make copies on paper not loaded in any drawer, or to copy onto transparencies, translucent paper, or any other special paper. When using the Multi Bypass Tray, you can load multiple sheets of copy paper.
  • Page 42 Making Copies Chapter Touch Paper Useful Tip: When you want to use metric size paper,Touch on the screen Metric given in step , and you have screen that allows you to select a metric paper size. Touch Input Size When you use nonstan- dard size paper,Touch Input # on the screen given...

  • Page 43: Basic Functions

    Making Copies Chapter Basic Functions In the following pages, we explain how to make the basic settings (copy paper, zoom ratio, and exposure level) to make copies. Basic Screen Paper Key: Touch this key to show a screen which allows Exposure Key: you to select the paper...
  • Page 44 Making Copies Chapter Basic Functions Auto Drawer Switching If the drawer currently selected for Useful Tips use runs out of paper and there is When you, for example, load the 1st another drawer loaded with paper of Drawer and 2nd Drawer with paper of the the same size and in the same direc- same size, you can make up to 1,100 tion, the copier automatically selects...

  • Page 45: Zoom Ratio

    Making Copies Chapter Zoom Ratio When you touch Zoom on the Touch Panel, a screen appears that allows you to set the zoom ratio. There are six different ways to set the zoom ratio. Auto Size In the Auto Size mode, the copier automatically selects the zoom ratio according to the size of the original being used and the copy paper size selected for use.
  • Page 46 Making Copies Chapter Minimal Reduction This function lets you make a copy slightly reduced in image size from that of the original. Touch Minimal to set the copier to 93% (x 0.930) Useful Tip: The Minimal Reduction feature is handy for making a copy, without losing any portion of the original image, from an original which has an image area covering its entire surface.
  • Page 47 Making Copies Chapter Using the 10 Key Pad You can enter the zoom ratio by using the 10 Key Pad. Touch User Set Enter the desired zoom ratio from the 10 Key Pad. Press the Clear key and re- enter if you make a mistake. Clear Calling up a Ratio from Memory You can store some of the most frequently used zoom ratios in memory and recall...
  • Page 48 Making Copies Chapter Storing A Ratio in Memory Touch User Set Touch Store Enter the desired zoom ratio using the 10 Key Pad. Press the Clear key and re- enter if you make a mistake. Clear Touch memory location key 1 or 2 in which to store the set zoom ratio.

  • Page 49: Image Density

    Making Copies Chapter Image Density When you touch Exposure on the Touch Panel, a screen appears that allows you to set the exposure level or image density. You have a choice of three different ways to adjust the exposure level: Auto Exposure, Manual Exposure, or Photo mode.
  • Page 50 Making Copies Chapter Photo The copier can make a faithful reproduction of a halftone original such as a photo. The image density of the photo may be varied in nine steps. Touch Photo Touch Lighter or Darker to adjust the image density. NOTE: When making copies in the Photo Mode, Auto Exposure does not operate.
  • Page 51 Making Copies Chapter Selecting the Original ➧ Copy Type In the following pages, let's look at how we should make the settings for the type of copy we want to make from the type of original we have. ➧ When you touch Orig Copy on the Touch Panel, a screen appears that allows you to set the orig.
  • Page 52 Making Copies Chapter ➧ 2 [2in1] (Accessed through 2 in 1) When an RADF and Duplex Unit are Originals Copy installed. ➧ Select 1 2 [2in1] to make a 2-sided copy, through reduction, from four 1-sided originals. Each pair of originals will be placed side-by-side on either side of the copy.

  • Page 53: Original ➧ Copy Type

    Making Copies Chapter Selecting the Original ➧ Copy Type ➧ Touch Original Copy. Touch the key corresponding to the desired original copy type. NOTE: When you make copies from a book, select the correct key according to whether the book is bound on the left or on the right (R-Book).
  • Page 54 Making Copies Chapter # of Origs key ➧ ➧ ➧ When making copies using , you must enter the number of originals or indicate 2, 1 [2in1] or 1 2 [2in1] if you have an odd or even number of originals . This will maintain the correct copy order of your document. If you know the number of originals, you can indicate that you have an odd or...

  • Page 55: Loading Originals

    Making Copies Chapter Loading Originals ➧ Use the following procedure when loading originals to make 1-sided copies from 2-sided originals ( Load the originals crosswise. If the originals are loaded lengthwise, the directions of the copy images will be mixed up. Correct: Incorrect: 2- Sided Originals...
  • Page 56 Making Copies Chapter 2-in-1 Separation Copying Precautions • When the 2-in-1 separation function is selected, the copier automatically selects an enlargement ratio. You can however make a full-size copy. • The Key Operator feature allows you to program a default zoom ratio, paper size, margin setting, and erase setting.

  • Page 57: Finishing Mode

    Making Copies Chapter Finishing Mode In the following, we explain about different finishing functions and setting procedures. When Finishing is touched on the Touch Panel, a screen appears that allows you to set a particular finishing function. All copies are fed out with- Non-Sort out being sorted, Batched, stapled, or punched.

  • Page 58: Batch

    Making Copies Chapter Finishing Mode The copies made from each Batch Copies single original are separated into Batches. Each Batch 1st Bin contains the same number Originals of copies. 2nd Bin A Sorter Stapler must be installed. 3rd Bin Holes are punched in the Hole Punch Copies copy sets or stacks for filing.
  • Page 59 Making Copies Chapter Selecting the Finishing Function Follow the procedures below to select the desired finishing finishing function. Select Finishing from the Supplementary Function Keys at the top of the screen. The capacity of each Sorter Bin in the Non-Sort mode is as follows: •...

  • Page 60: Manual Staple

    Making Copies Chapter Manual Staple To staple copy sets made in Sort or copy sets made in Batch. After copies have been fed into the Sorter Bins, touch Staple on the display panel. NOTES: Copies made in Non-Sort cannot be stapled manually. Hole Punch To punch 3 ring binder holes in copies.
  • Page 61 Making Copies Chapter Using the Manual Staple Function The 10 or 20 Bin Sorter Stapler can be used as an automatic stapler even if no copies have been made. When using a 10 Bin Sorter Stapler: • Align the sheets of paper neatly.
  • Page 62 Making Copies Chapter Using the Manual Staple Function The 10 or 20 Bin Sorter Stapler can be used as an automatic stapler even if no copies have been made. When using a 20 Bin Sorter Stapler: • Align the sheets of paper neatly.
  • Page 63 Making Copies Chapter Instructions for Loading Originals When Using the Finishing Mode Note the correct direction of the originals if the copies are to be stapled either in Sort Staple or Manual Staple Mode. Using the RADF (Reversing Automatic Document Feeder) Load the originals crosswise in the document feeder.

  • Page 64: Using The Radf

    Making Copies Chapter Instructions for Loading Originals When Using the Finishing Mode Note the correct direction of the originals if the copies are to be hole punched in any of the Finishing Modes. Using the RADF Load the originals face up as shown below. Holes will be punched on the left hand side of the copies Correct: Originals Copies...

  • Page 65: Auto Dual Function

    Making Copies Chapter Auto Dual Function Each of the Sort Bins holds up to 50 (*25) sheets of paper. The Auto Dual function, however, allows sorting of copies of up to 100 (*50) originals under certain conditions. All figures in the following text are given based on the 20-Bin Staple Sorter and 20-Bin Sorter. Figures marked with * are for the 10-Bin Staple Sorter.
  • Page 66 Making Copies Chapter Auto Dual Function in the Batch Mode When more than 51 (*26) copies are to be Batched together into one Batch, the Sorter or Staple Sorter uses the subse- quent bin to continue Batching the copies. Example: Using a 10-Bin Staple Sorter to separate copies made from 2 different originals into two Batches when each Batch contains 35 copies or more.

  • Page 67: Auxiliary Functions

    Making Copies Chapter Auxiliary Functions These pages explain about convenient functions offered as the Auxiliary functions and how to set these features. When the Auxiliary key on the Touch Panel is touched, the Auxiliary function menu screen appears. Cover The Cover mode lets you make a front cover or a front and back cover for a copy set by copying the first page or the first and last page of an original set on different paper from the normal copy paper, such as colored paper.
  • Page 68 Making Copies Chapter Using the Cover Mode Touch Cover Touch the key for front and back. Touch Select the appropriate function (W/Image, Blank, or None) for Front and Back. Touch Enter to confirm selection. Load the paper for the cover (e.g., colored paper) in the drawer.
  • Page 69 Making Copies Chapter Using the Cover Mode Count the number of your originals and enter that num- ber from the 10-Key Pad. Touch Enter when you have keyed in the number. Note: The maximum number of origi- nals that can be entered is 61. Clear Useful Tip: To save time, use the Auto...
  • Page 70 Making Copies Chapter Auxiliary Functions The copier offers a feature that automatically counts the number of originals. Access this feature by selecting Auto Count. from the #of Originals screen. Touch Auto Count. Touch Enter to confirm. Load your originals into the document feeder.

  • Page 71: Page Insertion

    Making Copies Chapter Page Insertion Page Insertion allows you to insert a special sheet of paper (e.g., colored paper) into the copy set. The insert page can be copied on or left blank . *The Page Insertion key is shown only when the copier is equipped with a document feeder. Page Insertion: Copied Insert A copy is made on the special insert paper...
  • Page 72 Making Copies Chapter Specifying the Insert Location In the Page Insertion mode, you must specify where to place an insert. Two ways are available to specify the insert places, either ADF Detection or 10-Key Input. ADF Detection: (automatic detection) To specify the location where you want the copier to place the insert, place an odd sized piece of paper in your originals.
  • Page 73 Making Copies Chapter Using Page Insertion Follow the steps below when using the Page Insertion feature in the ADF Detection mode. Touch Page Insertion. Touch Yes to copy onto the inserts, touch No for blank inserts. (Non Copied) Load the paper for the inserts (e.g., colored paper) in the drawer.
  • Page 74 Making Copies Chapter Using Page Insertion Follow the steps below when using the Page Insertion feature Place insert marker sheets* in your originals where you would like the inserts to appear in your copies. Refer to the diagram on page 63 for location instruc- tions.
  • Page 75 Making Copies Chapter Using Page Insertion Follow the steps below when using the Page Insertion feature in the 10 Key Input mode Touch Page Insertion. Touch Yes to copy onto the inserts, touch No for blank inserts. (Non Copied) Load the paper for the inserts (e.g., colored paper) in the drawer.
  • Page 76 Making Copies Chapter Using Page Insertion Follow the steps below when using the Page Insertion feature Enter the number of origi- nals from the 10 Key Pad The maximum number of originals allowed is 60. Use the arrow keys to move the cursor to position num- ber 1 of the Insert Sheets.

  • Page 77: Transparency Interleaving

    Making Copies Chapter Transparency Interleaving When you make copies on transparencies, the Transparency Interleaving function inserts copied or non-copied interleaves after each transparency. Four interleaving functions are available. Single Copy The copier copies onto the Copied Interleaves transparencies and, after each transparency, copies Original Set Copy Set...
  • Page 78 Making Copies Chapter Transparency Interleaving Multiple Copy The copier copies onto the trans- Copied Interleaves parencies and, after each trans- parency, copies the same image Original Set Copy Set onto a sheet of paper. Additional sets can be made at the same time.
  • Page 79 Making Copies Chapter Transparency Interleaving Follow the instructions below when using Transparency Interleaving. Load OHP (Over Head Projector) transparencies onto the Multi Bypass Tray.(Up to 20 sheets of OHP transparencies can be placed on the tray.) Touch Transp. Interleaving Select Yes to copy onto the interleaves or No for blank interleaves Touch the paper size key for...
  • Page 80 Making Copies Chapter Transparency Interleaving Follow the instructions below when using Transparency Interleaving. Enter the number of copy sets to make using the 10 Key Pad. Touch Enter to confirm. Load the originals into the document feeder. Note: If you make each copy through the Original Glass, start with the last page of the set.

  • Page 81: Create Margin

    Making Copies Chapter Create Margin The copier can create up to a 1” margin along the edge of a copy by shifting or reducing the image. The margin is conve- nient when you are placing the copies into a three ring binder or folder. Four margin locations options are available. Shift-for-Margin The copied image is shifted Original...
  • Page 82 Making Copies Chapter Create Margin Follow the instructions below when using Create Margin. Touch Create Margin. Place originals on the Glass or in the Document Feeder. (The controls on the display will change slightly if you are using the feeder) Select the “Position”...

  • Page 83: Edge/Frame Erase

    Making Copies Chapter Edge/Frame Erase The copier erases a margin of a set width along the four edges,one edge, or at the center to erase shadows or other unwanted images. This feature is effective in erasing the communications record on a document received by fax. One of six different functions can be selected.
  • Page 84 Making Copies Chapter Edge/Frame Erase Follow the instructions below when using the Edge /Frame Erase feature. Touch Edge/Frame Erase. Place the original(s) on the Glass or in the document feeder. See page 76 for positioning instructions. Select the erase function from the “Position”...

  • Page 85: Using The Document Feeder

    Making Copies Chapter Edge/Frame Erase Follow the instructions below when using the Edge /Frame Erase feature. Loading the Originals for Edge/Frame Erase Using the Glass Using the Document feeder Erase Function Original Placement Original Placement Erase Function Left Edge Erase Left Edge Erase Right Edge Erase Right Edge Erase...

  • Page 86: Job Memory Input And Job Presets

    Using the Programming Mode Chapter This chapter explains about the features available through the Programming mode. Job Memory Input and Job Presets p.78 • Job Memory Input • Recalling A Job from Memory Zoom Memory Input p.82 Meter Count, Image Quality Cycle, and Drum Dehumidifier p.83 Key Operator p.84 •...

  • Page 87: Job Memory Input

    Using the Programming Mode Chapter Job Memory Input Up to 10 different, frequently used copying job programs can be stored in memory and recalled later as necessary. If "100 Accounts" or "1000 Accounts" is selected for "Copy Track" of Administrator Mode under Key Operator, five more jobs can be stored in memory for each account (only for account #1 to #10),in addition to the ordinary jobs.

  • Page 88: Job Memory Input

    Using the Programming Mode Chapter Job Memory Input The job settings will appear on the display. Touch Exit to return to the Job Memory Input screen. Touch Exit to return to the Basic screen.

  • Page 89: Job Memory Input

    Using the Programming Mode Chapter Job Memory Input If all of the job number keys in the Job Memory Input screen have jobs stored under them, you may wish to delete one of the jobs. Follow the instructions below to delete a previously stored job. Deleting a Job Touch the Programming key.

  • Page 90: Job Memory Input

    Using the Programming Mode Chapter Job Memory Input Recalling a Job from Memory Touch the Job Presets key. Job Presets Touch the number key in which the desired job has been stored. If you want to recall a job from Account Job memory, Touch Account Job and then the number key.

  • Page 91: Zoom Memory Input

    Using the Programming Mode Chapter Zoom Memory Input Up to two different, frequently used zoom ratios can be stored in memory so you can use them later whenever necessary. For the Minimal ratio, X0.930 has been factory-set, but that can be changed as necessary. Deleting a Job Press the Programming key.
  • Page 92 Using the Programming Mode Chapter Meter Count, Image Quality Cycle and Drum Dehumidifier Meter Count Touching Meter Count allows you to check the total count of each of the following five counters. Total Counter: Shows the total number of copies made since the installation of the copier.

  • Page 93: Key Operator

    Using the Programming Mode Chapter Key Operator The copier has been set so that the most frequently used settings are automatically selected in the initial mode. The Key Operator feature allows you to select the default settings which are automatically selected in the initial mode according to your own needs.
  • Page 94 Using the Programming Mode Chapter Key Operator Expo. Mode Priority Specify the default exposure mode selected automatically when power is turned ON or panel reset, either "Auto" or "Manual." The initial setting is "Auto." Expo. Level Priority: Auto; Select the default exposure level in the Auto Exposure mode, either "Lighter,"...
  • Page 95 Using the Programming Mode Chapter Key Operator Auto Panel Reset: Select the time it takes the auto panel reset function to be activated from among "30 sec.," "1 min.," "2 min.," "3 min.," or "5 min.," or not activate the function at all ("No Reset"). The initial setting is "1 min."...
  • Page 96 Using the Programming Mode Chapter Key Operator Custom 2 in 1: Several settings can be stored in memory that are automatically recalled when the 2-in-1 copy is selected. Functions that can be set are "Paper," "Zoom," "Margin," and "Erase." • When a "Paper" size is selected, that size is automatically selected when the 2-in-1 copy is set.
  • Page 97 1 min. to 240 min. in 1-min. increments. Auto Power- OFF shuts down the copier a given period of time after the last operation. Initial Settings: C400, 60min C550, 90min Consult your Technical Representative if you want to disable this function.
  • Page 98 Using the Programming Mode Chapter Key Operator Max. Copy Sets: Determine the number of copies or copy sets that can be set using the 10-Key Pad. The initial setting is "OFF." User Help (This function cannot be used by this copier.)

  • Page 99: Key Operator Functions

    Using the Programming Mode Chapter Key Operator Follow the instructions below to access the Key Operator functions. Press the Programming key. Programming Touch Key Operator. Page 1/6 of the Key Operator menu will appear. Select the key of the page number on which the desired Key Operator func- tion is listed.
  • Page 100 Using the Programming Mode Chapter The following screen appears, on which Non-Sort is highlighted, indicating that it is selected. Touch Sort. Touch Enter to confirm selection. (Repeat steps 3 through 6 to make additional selection) Touch Exit.
  • Page 101 Using the Programming Mode Chapter Key Operator Follow the instructions below to access the Copy Track feature. Press the Programming key. Programming Touch Key Operator. Select page 6/6 Touch Administrator Mode...

  • Page 102: Copy Track Function

    Chapter Key Operator Follow the instructions below to access the Copy Track feature. Enter the administrator num- ber using the 10 Key-Pad. NOTE: Your Imagistics Service Representative will program your administrator number when the machine is installed. It is important not to forget Clear your number.
  • Page 103 Using the Programming Mode Chapter Key Operator Follow the instructions below to program ID numbers when 100 Accounts has been selected. Press the Programming key. Programming Touch Key Operator. Select page 6/6 Touch Administrator Mode • Enter the administrator number using the 10 Key- Pad.
  • Page 104 Using the Programming Mode Chapter Touch Copy Track Data. Select the page number where the target account is shown. Touch the ID # key of the target account. Key in the ID # using the 10 Key-Pad. Touch Enter to confirm. (Touch Enter again then Exit to return to the main screen.) NOTE:...
  • Page 105 Using the Programming Mode Chapter Key Operator Follow the instructions below to set copy limits to accounts when “100 Accounts” has been selected. Press the Programming key. Programming Touch Key Operator. Select page 6/6 Touch Administrator Mode • Enter the administrator number using the 10 Key- Pad.
  • Page 106 Using the Programming Mode Chapter Touch Copy Track Data. Select the page number where the target account is shown. Touch the Limit key of the target account. Key in the copy Limit number using the 10 Key-Pad. Touch Enter to confirm.
  • Page 107 Using the Programming Mode Chapter Key Operator Follow the instructions below to copy counters for accounts. This can be done when either 100 or 1000 accounts have been selected. Press the Programming key. Programming Touch Key Operator. Select page 6/6 Touch Administrator Mode •...
  • Page 108 Using the Programming Mode Chapter Touch Copy Track Data. Select the page number where the target account is shown. Useful Tip: • If you want to clear all accounts at once, press Count Reset Touch the counter key of the target account.
  • Page 110 Error Messages Chapter This chapter explains what to do in the event of an error message in the main display. “The Selected Paper Drawer is Empty” Page 102 “Add Toner” Page 108 “The Staple Cartridge is Empty” Page 110 “A Paper Jam Has Been Detected...” Page 114 When the “wrench”...

  • Page 111: The Selected Paper Drawer Is Empty"

    Error Messages Chapter Adding Paper Follow the instructions below when the “Selected Paper Drawer is Empty” message appears. If the copier runs out of paper while copying, the machine will stop and display this mes- sage. Locate the empty drawer and add paper to resume copying.
  • Page 112 Error Messages Chapter Adding Paper Follow the instructions below when the “Selected Paper Drawer is Empty” message appears. To add paper to the second drawer, press the Paper Descent Key and slide the drawer out. Slide the Edge Guides in the direction of the arrows.

  • Page 113: Error Messages

    Error Messages Chapter Adding Paper Follow the instructions below when the “Selected Paper Drawer is Empty” message appears. To add paper to the third drawer (large capacity), press the Paper Descent Key and slide the drawer NOTE: The indicator on the drawer will blink if it is empty and selected for use.
  • Page 114 Error Messages Chapter Adding Paper Follow the instructions below when the “Selected Paper Drawer is Empty” message appears. To add paper to the Large Capacity Cassette, hold the lock release lever while opening the door. NOTE: When adding paper to the Large Capacity Cassette when it is partially full, press the paper Descent Key before...

  • Page 115: Ordering Supplies

    Error Messages Chapter Ordering Supplies Call the Imagistics Supply Line at 1-800-462-6797 to order paper, Printpowder™ toner and other copier supplies. Refer to the supply list on p.ii for supply order numbers.
  • Page 116 Error Messages Chapter Ordering Supplies Call the Imagistics Supply Line at 1-800-462-6797 to order paper, Printpowder™ toner and other copier supplies. Refer to the supply list on p.ii for supply order numbers. S U P P L I E S...

  • Page 117: Add Toner"

    Error Messages Chapter Adding Toner Follow the instructions below when the “Add Toner” message appears. As the toner supply gets low, the message “Add Toner Soon” will appear. The copier will still run but copies will become lighter. It is recommended that the toner bottle be replaced as soon as possible.
  • Page 118 ❙ mark on the Toner Bottle Holder. • Pull the seal off the bottle. NOTE: For best results use only Imagistics 423-0 Printpowder® Toner. Swing the Toner Bottle Holder closed and close the front door. NOTE: •...
  • Page 119 Error Messages Chapter Replacing the Staple Cartridge Follow the instructions below when the “Replace Staples” message appears. As the staples in the Sorter/Stapler run low the “Replace Staple Cartridge” message appears. Replace the empty cartridge with a new one by following the directions below. To replace the staple car- tridge in the 10 Bin Sorter/Stapler, slide the unit...
  • Page 120 Error Messages Chapter Replacing the Staple Cartridge Follow the instructions below when the “Replace Staples” message appears. • Insert the new cartridge until it clicks into place. • Close the Stapler Door and slide the sorter back to the copier. Place a sheet of paper into the first bin of the Sorter/Stapler.
  • Page 121 Error Messages Chapter Replacing the Staple Cartridge Follow the instructions below when the “Replace Staples” message appears. As the staples in the Sorter/Stapler run low the “Replace Staple Cartridge” message appears. Replace the empty cartridge with a new one by following the directions below. To replace the staple car- tridge in the 20 Bin Sorter/Stapler, slide the unit...
  • Page 122 Error Messages Chapter Replacing the Staple Cartridge Follow the instructions below when the “Replace Staples” message appears. • Insert the new cartridge until it clicks into place. • Close the Stapler Door and slide the sorter back to the copier. Place a sheet of paper into the first bin of the Sorter/Stapler.
  • Page 123 Error Messages Chapter Clearing Paper Jams Follow the instructions below when the “Paper Jam.. ” message appears. If a paper jam occurs during copying, a mes- sage like the one shown will appear and copy- ing will be stopped. Clear the jam in the loca- tion(s) indicated by the display.
  • Page 124 Error Messages Chapter Clearing Paper Jams Follow the instructions below when the “Paper Jam.. ” message appears. Swing open front door and remove the exit tray (if attached). IMPORTANT! Do not touch areas marked with Caution and High Voltage • Open the left door. •...
  • Page 125 Error Messages Chapter Clearing Paper Jams Follow the instructions below when the “Paper Jam.. ” message appears. • Open the right door and pull the misfed paper from the Paper Take-up Section. • Close the right door. • Slide out the first drawer and unload the paper from the drawer.
  • Page 126 Error Messages Chapter Clearing Paper Jams Follow the instructions below when the “Paper Jam.. ” message appears. • To clear a jam in the Multi Bypass Tray, remove the paper from the tray. • Open the right door • Pull the jammed paper from the Take -up Section.

  • Page 127: Paper Feed Cabinet ( 2-Drawer Type )

    Error Messages Chapter Clearing Paper Jams Follow the instructions below when the “Paper Jam.. ” message appears. To clear a jam in the Paper feed cabinet (2 drawer type), open the lower right door and pull out the jammed paper. Close the lower right door.

  • Page 128: Paper Feed Cabinet ( 1-Drawer Type )

    Error Messages Chapter Clearing Paper Jams Follow the instructions below when the “Paper Jam.. ” message appears. To clear a jam in the Paper feed cabinet (1 drawer type), open the lower right door and pull out the jammed paper. Close the lower right door.

  • Page 129: Duplex Unit

    Error Messages Chapter Clearing Paper Jams Follow the instructions below when the “Paper Jam.. ” message appears. To clear a jam in the Duplex Unit, open the middle left and lower left door and pull out the jammed paper from the transport section.

  • Page 130: Large Capacity Cassette

    Error Messages Chapter Clearing Paper Jams Follow the instructions below when the “Paper Jam.. ” message appears. To clear a jam in the Large Capacity Cassette, press the Paper descent key. • Open the cassette door and remove the jammed paper.
  • Page 131 Error Messages Chapter Clearing Paper Jams Follow the instructions below when the “Paper Jam.. ” message appears. To clear a jam in the Reversing Automatic Document Feeder, remove the originals from the docu- ment feed tray. Swing open the document feed unit door F1 and gently remove the original.
  • Page 132 Error Messages Chapter Clearing Paper Jams Follow the instructions below when the “Paper Jam.. ” message appears. Add the number of originals indicated on the touch panel to the bottom of the original stack and reload into the document feed tray. Press the Print Key to resume copying.
  • Page 133 Error Messages Chapter Clearing Paper Jams Follow the instructions below when the “Paper Jam.. ” message appears. To clear a jam in the 20 Bin Sorter/Stapler, hold the lock release lever and slide the sorter away from the copier. • Open Misfeed Clearing Guide Plate, 1136O166AA Turn the misfeed clearing...

  • Page 134: When The "Wrench" Symbol Appears

    If your copier shows this symbol, call your Imagistics Service Representative as soon as possible. In some cases, the copier will function in other modes.

  • Page 135: What Does Each Message Mean?

    Error Messages Chapter What Does Each Message Mean? Common messages, causes and corrective action • Please input your Access Code #, then press the ACCESS Key. An access number has been set and the number assigned for your own department must be entered before you can make a copy.

  • Page 136: What Does Each Message Mean

    Error Messages Chapter What Does Each Message Mean? Common messages, causes and corrective action. • To recover job,, reinsert the following # of originals:, After a misfed sheet of paper has been cleared,, you need to reload the originals fed out onto the Document Exit Tray onto the Document Feed Tray., Add the number of originals indicated to the bottom of the remaining stack and reload.

  • Page 138: Improving Copy Quality P

    Troubleshooting Chapter Improving Copy Quality p.130 Solving Common Copier Problems p.132...

  • Page 139: Improving Copy Quality

    Chapter Troubleshooting Improving Copy Quality Use the instructions below if you are experiencing poor copy quality. Symptom Possible Cause Corrective Action The exposure level for the Change the setting of "Auto Image is too light Auto Exposure mode is set Exposure Level"...
  • Page 140 Chapter Troubleshooting Improving Copy Quality Use the instructions below if you are experiencing poor copy quality. Symptom Possible Cause Corrective Action • The exposure level for the Auto • Change the setting of "Auto Image is too dark Exposure mode Exposure Level"...

  • Page 141: Troubleshooting

    Troubleshooting Chapter Solving Common Copier Problems. Use the instructions below if you are having trouble with your copier. Problem: The Touch Panel is blank. What to look for and how to fix it: First..Check to see if the Print key is lit up green, if it is, the copier is in the Energy Saver mode.

  • Page 142: Specifications P

    Miscellaneous Chapter Specifications p.134 •Copier •Duplexing Document Feeder •Automatic Document Feeder •Sorter (10-Bin) •Sorter (20-Bin) •Staple Sorter (10-Bin) •Staple Sorter (20-Bin) •Paper Feed Cabinet (2-Drawer Type) •Paper Feed Cabinet (1-Drawer Type) •Duplex Cabinet •Duplex Unit •Large Capacity Cassette Care of the Copier p.140 Index p.146...

  • Page 143: Specifications

    Warm-up Time: 130 seconds or less (C400) 260 seconds or less (C550) First Copy: (C400) Letter C 4.1 seconds or less (in Full Size Mode using First Copier Drawer) (C550) Letter C 3.7 seconds or less (in Full Size Mode using First Drawer) Copy Speed: (Approx.
  • Page 144 Miscellaneous Chapter Reversing Automatic Document Feeder (RADF) Document Feeding System: Standard Mode : 1-sided original, 2-in-1, Single Feeding Mixed Original Detection Mode: 1-sided Mixed Original Detection Kinds of Originals: Plain paper Original Weight: 1-sided original Mode, 2-in-1 Mode: 13-1/4 to 29-1/4 lbs. Mixed original Detection Mode: 16 to 24 lbs.
  • Page 145 Miscellaneous Chapter 9669 Sorter/Stapler No. of Bins: Sort Bins : 10 Modes: Non-Sort Mode, Sort Mode, Group Mode, Sort-Staple Mode Kinds of Paper: • Non-Sort Mode Plain paper, Recycled paper, Special Paper (Thick paper, Transparencies, Translucent paper) • Sort Mode, Batch Mode, Sort-Staple Mode Plain paper, Recycled paper Paper Size: Non-Sort Mode, Sort Mode, Group Mode : 5-1/2"...
  • Page 146 Miscellaneous Chapter 9670 Sorter/Stapler No. of Bins: Sort Bins : 20 Modes: Non-Sort Mode, Sort Mode, Group Mode, Sort-Staple Mode, 3 Hole Punch Mode Kinds of Paper: • Non-Sort Mode, Hole Punch Mode Plain paper, Recycled paper, Special Paper (Thick paper, Transparencies, Translucent paper) •...

  • Page 147: Paper Feed Cabinet

    Miscellaneous Chapter 9763 Paper Feed Cabinet Kinds of Paper: Plain paper, Recycled paper Weighing 16 to 24-1/4 lbs. Copy Paper Size: 3rd Drawer : Letter C Paper Feeding System: Automatic feeding from drawer Drawer Capacity: 2,700 sheets (20 lbs.) Power Source: DC24V supplied from copier Dimensions: Width: 24-1/2"...

  • Page 148: Large Capacity Cassette

    Miscellaneous Chapter 9765 Large Capacity Cassette Type: Type Automatic paper supply and take-up from a 3,000-sheet capacity Cassette Kinds of Paper: Plain paper, Recycled paper Weighing 15 to 24 lbs. Paper Size: Letter C Paper Feeding System: Automatic feeding from drawer Drawer Capacity: 3,400 sheets (21 lbs.) Power Source: DC24V supplied from copier Power Consumption: 30 W or less...
  • Page 149 Miscellaneous Chapter Cleaning Turn the copier OFF when cleaning Clean the outside surfaces with a damp,soft cloth and mild detergent. Clean the inside of the front cover with a soft cloth. Wipe the surface of the control panel with a clean dry cloth.
  • Page 150 Miscellaneous Chapter Cleaning Cleaning the Corona Units..Turn the copier OFF when cleaning Gently slide the Upper Corona Unit Cleaning Lever out as far as it will go. Slide the lever back to the original position. Gently slide the Lower Corona Unit Cleaning Lever out as far as it will go.
  • Page 151 Chapter Miscellaneous Function Combination Matrix...
  • Page 152 Chapter Miscellaneous...

  • Page 153: Conditions For Combined Functions

    Miscellaneous Chapter Conditions for Combined Functions A: The functions can be combined when the manual bypass paper size has been input. B: The combination is possible if Auto Paper or Auto Size has been set but not of Manual is set. (One of the functions must be canceled before a copy cycle will run.) C: When Transparency /OHP Interleaving is selected, the copier automatically selects 81/2”X11”...
  • Page 154 Miscellaneous Chapter...

  • Page 155: Misfeed Location Displays

    Miscellaneous Chapter Index 1 ➧ (2in1) p. 42 1 ➧ 1 p. 42 Description of Copy Paper Size p. 145 1 ➧ 2 p. 42 Drum Dehumidifier p. 83 1 ➧ 2 (2in1) p. 43 Drum Dehumidifier (Key Operator) p. 86 1(2in1) ➧...
  • Page 156 Original Copy Default (Key Operator) p. 88 Original Thickness (Key Operator) p. 86 Page Insertion p. 62 Panel Resetting p. 21 Paper Priority (Key Operator) p. 85 Photo Mode p. 41 Placing Originals p. 26 Print Key p. 16 Recalling a Job from Memory p. 81 Replacing the Staple Cartridge p.
  • Page 157 Imagistics International Inc. 100 Oakview Drive Trumbull, CT 06611 ©Imagistics International Inc. 2002 Printed in USA Part Number: C40000020 The information contained in this manual is subject to change without notice to incorporate improvements made to the products listed in this manual.

This manual is also suitable for:

C550

Table of Contents