PC-EFTPOS i5100 Manual page 27

Contact Details for Authorisations:
24 hours, 7 days (Details are also in Terminal Operator Reference Guide supplied to merchants)
Authorisation for Debit Card Transactions:
Call Freecall* 1800 813 700 for all over floor limit manual debit card
transactions.
Authorisation for Credit Card Transactions:
Call 13 26 36 for all over floor limit manual credit card transactions.
Authorisation for Charge Card Transactions:
American Express 1300 363 614
Diners Club 1800 331 112
JCB 1800 200 250 for authorisationof all over floor limit manual charge
card transactions. General enquiries1300 363 614 (care of Amex) for any
settlement problem
8.11.3
Contactless Payments
Contactless card acceptance provides merchants in „Quick-Service Industries‟ with a faster and more
convenient way to process credit card transactions. The CBA can currently accept MasterCard PayPass
contactless cards. Cardholders can simply „tap‟ their card against the reader and for transactions of $35 or
below no signature or PIN is required.
Transaction processing for a contactless card:
 MasterCard PayPass transactions are automatically processed as a CREDIT transaction. The pinpad
will not prompt for account selection after the card is read
 The contactless reader is only enabled when the transaction is $35 or below
 A contactless transaction is still authorised and an accepted response will be displayed on the pinpad
and the reader
 Receipts will not be printed for contactless transactions. If a customer wants a receipt this can be
accessed through the standard „Receipt Re-Print‟ function
 For a refund transaction the card will not be tapped, but read through the magnetic stripe reader as
usual
PC-EFTPOS-CBA i5100 / i3070 Guide Page 27 15/12/2008