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a) Go to http://www.lenovo.com/support.
b) From the Select your product list, select Servers and Storage.
c) In the Browse by product window Family: list, select ThinkServer TS200.
d) Click Downloads and drivers .
e) Click User's guides and manuals to look for related documentation.
c. Check for service bulletins.
Lenovo service bulletins document known problems and suggested solutions. To search for service
bulletins, complete the following steps.
1) Go to http://www.lenovo.com/support.
2) From the Select your product list, select Servers and Storage.
3) In the Browse by product window Family: list, select ThinkServer TS200.
4) Click Downloads and drivers to look for service information.
Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary
slightly from what is described in this document.
d. Check for and replace defective hardware.
If a hardware component is not operating within specifications, it can cause unpredictable results.
Most hardware failures are reported as error codes in a system or operating-system log. See
"Troubleshooting tables" on page 49 and Chapter 6, "Replacing FRUs," on page 127 for more
information.
Troubleshooting procedures are also provided on the Lenovo Web site. A single problem might
cause multiple symptoms. Follow the diagnostic procedure for the most obvious symptom. If that
procedure does not diagnose the problem, use the procedure for another symptom, if possible. To
locate troubleshooting procedures for your server, complete the following steps.
Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary
slightly from what is described in this document.
1) Go to: http://www.lenovo.com/support.
2) From the Select your product list, select Servers and Storage.
3) In the Browse by product window Family: list, select ThinkServer TS200.
4) Under Support & downloads, click Troubleshoot.
5) Under Diagnostic, select the troubleshooting procedure for the symptom that you are
observing.
For more troubleshooting information, see Chapter 4, "Diagnostics," on page 17.
If the problem remains, contact Lenovo or an approved warranty service provider for assistance
with additional problem determination and possible hardware replacement. Be prepared to
provide information about any error codes and collected data.
Undocumented problems
If you have completed the diagnostic procedure and the problem remains, the problem might not have
been previously identified by Lenovo. After you have verified that all code is at the latest level, all
hardware and software configurations are valid, and no LEDs or log entries indicate a hardware
component failure, contact Lenovo or an approved warranty service provider for assistance. Be prepared
to provide information about any error codes and collected data and the problem determination
procedures that you have used.
16
ThinkServer TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530: Hardware Maintenance Manual
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