Performing The Checkout Procedure; Diagnosing A Problem - Lenovo ThinkServer TS200 6522 Hardware Maintenance Manual

Performing the checkout procedure

To perform the checkout procedure, complete the following steps:
1. Is the server part of a cluster?
v No: Go to step 2.
v Yes: Shut down all failing servers that are related to the cluster. Go to step 2.
2. Complete the following steps:
a. Turn off the server and all external devices.
b. Check all cables and power cords.
c. Set all display controls to the middle positions.
d. Turn on all external devices.
e. Turn on the server. If the server does not start, see "Troubleshooting tables" on page 49.
f. Check the system-error LED on the control panel. If it is lit, check the LEDs on the system board
(see "Error LEDs" on page 62).
g. Check for the following results:
v Successful completion of POST, which is indicated by a single beep
v Successful completion of startup, which is indicated by a readable display of the
operating-system desktop
3. Did a single beep sound and are there readable instructions on the main menu, or was a POST error
code displayed?
v Yes: Find the "POST error codes" on page 21; if necessary, see "Solving undetermined problems" on
page 110.
v No: Find the failure symptom in "Troubleshooting tables" on page 49; if necessary, run the
diagnostic programs (see "Running the diagnostic programs" on page 67).
– If you receive an error, see "Diagnostic messages" on page 68.
– If the diagnostic programs were completed successfully and you still suspect a problem, see
"Solving undetermined problems" on page 110.

Diagnosing a problem

Before you contact Lenovo or an approved warranty service provider, follow these procedures in the
order in which they are presented to diagnose a problem with your server:
1. Determine what has changed.
Determine whether any of the following items were added, removed, replaced, or updated before the
problem occurred:
v Device drivers
v Firmware
v Hardware components
v Software
If possible, return the server to the condition it was in before the problem occurred.
2. Collect data.
Thorough data collection is necessary for diagnosing hardware and software problems.
a. Document error codes and system-board LEDs.
v System error codes: See "POST error codes" on page 21 for information about a specific error
code.
v See "System-board LEDs" on page 121 for the location of the system-board LEDs.
v Software or operating-system error codes: See the documentation for the software or operating
system for information about a specific error code. See the manufacturer's Web site for
documentation.
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ThinkServer TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530: Hardware Maintenance Manual