SATO DR308e Operator's Manual page 43

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3.8 ADVANCE MODE (cont'd)
About the Head Check function
The head check function detects the integrity of the heating elements in the thermal print head.
However, malfunctions cannot be detected instantaneously—a few printed labels may start
showing printing defects before the printer warns of a print head error.
After detection of a print head error, use a scanner to check all affected labels.
When a head check error occurs during normal printing (barcodes, text and graphics), press and
hold down the FEED button for five seconds. At the next screen, select NORMAL and then press
and hold down the LINE and FEED buttons for five seconds to cause printing to resume. If the
head check error occurs again, set the type of head check to BARCODE and see if printing can
be resumed normally.
Although restricting the head check type to BARCODE allows you to continue printing, you
should only do so in order to complete an urgent print job. Check the printed labels to make sure
the output is usable in spite of the head error. As soon as possible, stop using the print head to
prevent further damage. If necessary, get the print head replaced.
3.8.9 Setting the Pitch Size Check Mode
The printer can perform the pitch size check of the load media if the A1
command, which fixed the size of the media, is sent to the printer. If the
printer detected the media size has fall out of the range of +/- 2.5mm from
the set pitch size, MEDIA ERROR will be displayed.
1.
When CHECK PITCH SIZE is displayed, press FEED button to enter to
the setting mode.
2.
Press the LINE button to select the ENABLE or DISABLE option.
The default value is DISABLE.
3.
Press the FEED button to confirm your selection and proceed to the
next setting.
3.8.10 Enabling/Disabling External Signal Output
Set this option to enable or disable the printer's external signal
communication port. If the port is enabled, you can send and receive data
using an appropriate device plugged into the EXT port.
1.
When EXTERNAL SIGNAL is displayed, press FEED button to enter to
the setting mode.
2.
Press the LINE button to select the ENABLE or DISABLE option.
The default value is DISABLE.
3.
Press the FEED button to confirm your selection and proceed to the
next setting.
DR308e Operator's Manual
Section 3: Operation and Configuration
Page 3-19

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